Around KAO Golf Club × Highly rated for customer service and hospitality at Hotel·Ryokan

Both the Room and the Onsen are wonderful, and the staff and the proprietress are warm and welcoming—every visit is truly relaxing.

We stayed for a Multiple Night Stay of four nights. Above all, this Accommodation is truly pet-friendly. We visited with both a dog and a cat, and they both seemed relaxed and happy. There were plenty of amenities for dogs and cats, plus facilities such as a dog run. We could stay with peace of mind, and all the staff clearly love animals, which made our time here even more special. The Japanese staff were wonderful as expected, and the international staff were also incredibly polite—so much so that we initially thought they were Japanese—always with warm smiles. It gave us the sense that the training and working environment here must be excellent. The staff deserve more than five stars. Meals are à la carte, so you can choose whatever you like each day in any amount you want. This was especially appreciated during our Multiple Night Stay, and everything was consistently above average in taste. They offer a great balance of both Japanese and Western dishes, so we never got bored. Every day was delicious. Alcohol at night at the bar, as well as drinks in the Room refrigerator, are included, which is very reassuring for those who enjoy drinking. In addition, 30 minutes of spa treatment per day was included; I even received a massage and felt truly healed. The Room was neither too large nor too small—just right for two people—and it was well designed and easy to use. The hot spring water left our skin smooth and glossy; it was excellent. Both the indoor bath and open-air bath are fed directly from the source (free-flowing), and we could adjust both volume and temperature using only the natural spring water. It’s pure luxury. These days many Hotels or Ryokan only allow smoking in designated areas, so being able to smoke on our private terrace attached to the Room is something smokers will really appreciate, especially if you want to have a drink on the terrace while enjoying a cigarette. Because the terrace is surrounded by high walls, our cat could also go for walks there safely. Cats tend to run off easily, so it’s rare to let them stroll freely—this was another great point. Our cat looked completely at ease. It was our first time visiting Kikuchi City. There are many wonderful places nearby including Kikuchi Gorge, and Aso is less than an hour away by car, making sightseeing very convenient. Since there is a university stable near this Accommodation, there may occasionally be a slight animal smell, but that isn’t an issue caused by this Accommodation itself. And since this is an Accommodation that pet lovers choose specifically because they travel with animals, I think it’s simply something not to worry about (it didn’t bother me). This is a fantastic Accommodation where you can truly relax with your pets. Thank you very much.

This was my first stay here. From the atmosphere throughout the Accommodation to the service, thoughtful hospitality, and meals—everything was flawless in sight, aroma, and taste. It was a truly delicious and enjoyable time. The Onsen is compact, but the water quality is excellent and left my skin silky smooth. I’m grateful to have found an Accommodation I’ll definitely return to. Thank you very much.

We stayed to celebrate a birthday anniversary. The hot spring water was excellent, and the amenities were well stocked. In the bathroom refrigerator, there were small sherbet treats (for heatstroke prevention?), along with water and tea. At dinner, there was a surprise that made us very happy, and we were able to spend this special time in a meaningful way. Thank you very much.

With a free-flowing natural hot spring bath in the Room, in-room dining, and a massage chair, everything can be enjoyed without leaving your Room. This is the best place for a stay-in retreat! We chose the Gourmet Light Meal Plan, and it was just the right amount for us in our 60s. A highly recommended Accommodation.

The staff provided excellent service, from our arrival to meal service. The large public bath and the Room were very clean, and the food was delicious, making our stay very comfortable. It became a wonderful memory of our family trip. Thank you very much.

This was our second stay. The new Room had a private indoor bath, and we were truly satisfied. Dinner was French cuisine, and every dish prepared by the delightful chef was perfectly seasoned and absolutely delicious. We would love to visit again.

Made a last-minute Reservation the day before. On a whim, I hoped it might help support the recovery efforts even a little—and we were even upgraded to a Room one rank above what we had reserved. The Facility showed its age, but we had the large public bath almost to ourselves and were able to relax. The food was delicious, and the portions were just right. It felt homey, and the staff were very pleasant, making it a great trip.

I came back for a second visit right away!! As expected, this place was amazing! I was so happy that the proprietress remembered me. The meals were delicious as always! The hot spring water was wonderful! I’m already hoping to come back for a third time!

Everything was excellent. The breakfast, in particular, was outstanding.

Since we were traveling via the expressway, it was very convenient being close to the interchange. There is also a 7-Eleven on the property, which is handy (though it closes at midnight). We didn’t have dinner this time, but there is a restaurant in the Hotel, and nearby options such as Joyfull and Hirai. There’s also a roadside station across the road, making it an excellent base for travel. The Room was quite standard, but clean and comfortable. Since only smoking single-bed Rooms were available, we stayed in a bunk-bed Room instead. We noticed some flickering in the bedside light, and the alarm clock battery seemed to be running low. We would like to stay again.

The building seemed a bit old, but it was well cleaned and felt very tidy and comfortable. I stayed for one night and two days. On the first day, I used the adjacent Agannasse baths. The variety of cold-water baths was great, and there was also complimentary coffee. The next morning, I used the large public bath before departure, which was also very nice. I only had the breakfast buffet, but there was a wide selection and everything was delicious.

I stayed for one night as a solo guest. This Accommodation offers an Onsen-focused experience, with a spacious Room featuring a free-flowing Onsen bath, plus access to the Onsen at the nearby roadside station. Breakfast is served buffet-style and includes local dishes such as noppe-jiru. It’s popular and Reservations may be hard to secure, but I’d love to stay again.

After arriving at the Accommodation and taking a short break, we headed to the spacious open-air Onsen. Other guests were already there and said the water was amazing—like a beauty serum. After trying it ourselves, we completely agreed. The silky-smooth water felt incredibly soothing. The cave bath seemed even more moisturizing, making it an Onsen you could stay in forever. Not only was the large public bath wonderful, but the in-Room bath was also beautifully made of stone. I can’t even count how many times we used it during our stay. The meals were also delicious, and we were very satisfied. We also really enjoyed sightseeing at Kikuchi Castle Ruins, Yamaga’s Sakura-yu, and Kikuchi Gorge.

My parents stayed here when they came to cheer at a game. They said the meals were hearty and delicious, and they were very satisfied.

We upgraded our meal to a kaiseki course with meat, and it was very delicious. The Room was a spacious 10-tatami room for three people, and we were satisfied. The service was good, and there were table tennis and billiards rooms next to each other in the entrance hall; hearing guests’ cheerful voices created a lively atmosphere, which we also enjoyed. Roasting and eating marshmallows in the hall was fun, and there were plenty of books available as well. We would like to stay again.

Reliable AZ With prices rising these days, this quality at this price! 6 nights in August 3 nights in September. Always reliable, no matter when I stay at AZ. In October, I’m going to the newly opened AZ Hotel in Okayama Prefecture (as posted inside the AZ Hotel) to have breakfast. The hot weather continues—wishing all staff good health and take care of yourselves.

I stayed here again because my stay in March was so wonderful. The Onsen is free-flowing and silky-smooth. I was able to relax in the clean bath. The meals were also delicious. I can unwind without any worries, so I would like to visit again.

Although we arrived a little late for check-in, the hostess kindly welcomed us, and we were able to relax and recover from our fatigue in the Onsen. The Room was also comfortable—we just wish we had arrived a bit earlier to take our time. We would like to stay again.

The Room was clean, and the Onsen was amazing! The food was incredibly delicious and very generous in portion size, so even men will be satisfied! It would be helpful to have a fan in summer. I will definitely come again.