Around Tenjinzaki × Highly rated for rooms and amenities at Hotel·Ryokan

We stayed in Building D, which is pet-friendly. Everything was spotless and very comfortable. There’s honestly nothing to criticize, so here are a few tips to help you enjoy your stay even more. Jacuzzi / Open-air bath / Pool: 　Bringing a swimsuit is recommended. Stink bugs (currently a large outbreak): 　It’s helpful to bring sticky tape for removal. Bakery: 　There’s a great bakery nearby. Amenities: 　High-quality POLA amenities are provided, so you only need to bring the basics. To fully enjoy it: 　You’ll probably want to stay two nights. Appliances: 　Most appliances are available, but there doesn’t seem to be an air fryer (probably). Shirarahama Beach: 　It’s just under 2 km away—slightly far. Dogs aren’t allowed on Shirarahama Beach, which is disappointing, but the beauty of the beach is amazing.

The view from the window was breathtaking, and we were able to enjoy a truly luxurious time. The sunset in particular was stunning—better than we had imagined. We would definitely like to stay again.

The meals are such high quality you’d never guess they’re buffet-style. The menu changes with the seasons, so it never gets boring, and everything is consistently delicious every time we visit! The Rooms may seem similar at first, but the layouts and interiors vary, which makes it fun and interesting. The Surprise Plan is the best—guaranteed to become an unforgettable memory! It’s wonderful to receive, and just as fun to plan for someone else. A space where everyone is sure to feel happy! We’re truly grateful to all the staff who create this extraordinary and wonderful atmosphere.

As others have mentioned, the second-floor ocean-view Room offers a view of the sea through power lines, with part of a building that looks somewhat abandoned in the foreground. The windows were not cleaned well, so it wasn’t a view that impressed us. The Room had the kind of odor often found in pet-friendly Accommodation, and we noticed smells around the sofa, bed, and curtains as well. The shared areas were very clean and had no odor, so they were comfortable to use. That was great. The only thing that concerned me in the shared areas was that the foot-washing faucet at the entrance only dispensed cold water... Maybe I wasn’t using it correctly. Personally, I appreciated being able to try out TAVO carts and beds—an unexpected service. Since we didn’t bring our own cart, we were able to rent one and visit places where a rental is required. However, since we received a size 6 or 7 cart, I did wonder whether it would be suitable for smaller dogs. The bakery next door also tasted great, and overall it was a Hotel I’d like to use again if I have the chance.

I stayed here last July with my wife, and in October with my mother and aunt. This was our third stay, at the request of my mother and aunt who wanted to visit again. As with the previous two stays, we had a wonderful time from check-in to check-out. Thank you again to all the staff.

Thank you for your kind support. We used to stay with our pet often. After our pet passed away last year, my spouse and I have been using your villas and condominiums to relax and enjoy our time together. We always appreciate how clean the Room is, and we hope many more guests will stay here. Wishing you continued success. Thank you very much.

My elderly mother had a wonderful stay—thank you! During our Multiple Night Stay, you kindly lent us a locker and helped us switch to a different Room, which was very helpful. The lobby was also quiet and pleasant.

As someone who loves traveling and stays at many different Accommodations, I found this place exceptionally comfortable. The Room was spacious and airy, spotless, and thoroughly cleaned down to every corner. It was so relaxing that it truly helped me recover from travel fatigue. The Mirable shower in the bath was another great highlight—after bathing, I felt completely refreshed, as if all the day’s grime had been washed away. Having a washing machine in the Room—and even a single-use portion of detergent—was incredibly convenient. Using the bathroom’s washer-dryer function, my laundry dried properly, which was a huge help. I traveled with my dog, and we never felt cramped—there was plenty of openness. It also had a resort-like feel, and I loved being able to unwind with my dog. If you want to relax comfortably even while traveling, this is an Accommodation I highly recommend. It was such a wonderful stay that I’d love to return.

Last summer, we stayed here for the first time and our whole family was thrilled to enjoy such an extraordinary getaway, so this year we extended our stay to three nights. Since we thought we might not make it by check-in time, we let them know we would be late, and they responded very pleasantly. Check-in was until 6:00 PM, but when we arrived around 7:00 PM and went to reception, the staff greeted us with a wonderful smile and said “Welcome back,” providing truly perfect service. Right after checking in, as we drove out for dinner, we noticed that the decorative lights that had been on earlier were now off—and realized they had turned them on as a landmark to help us find reception. We felt sorry for the trouble and were impressed by how thoughtful the staff were. Because we have a dog, we chose a type with a large dog run and BBQ facilities, and it exceeded our expectations. The Room was spacious and spotless, amenities were well prepared, and it was so perfect it was hard to find anything to complain about. We’d love to keep using it like a vacation home in the future, and I think it’s also ideal for multiple families or three-generation trips.

From the Room balcony, we had a panoramic view of Shirahama Beach, the ocean, and the town—an unbeatable location. The Room was spacious and truly relaxing. The Hotel itself was lovely, and having a nice smoking room was a real plus for smokers. In the evening, we enjoyed delicious cocktails at the bar counter, and with live piano music it made for a wonderfully comfortable time. The view from the large public bath was also amazing—you can look down over the sea, and the ocean breeze felt incredibly refreshing. Dinner was an Italian course meal and everything was delicious. The breakfast buffet was great too, with both Japanese and Western options. The Hotel also has a pool and a gym, and it’s close to Shirahama World Safari and golf courses—perfect for families with children as well as golf lovers. It was such a wonderful Hotel that we’ll definitely want to visit again.

Thank you very much for everything. We chose this place for a one-night stay with our dogs as the top priority, and it turned out to be the best night we’ve ever had anywhere. We were told at check-in that there tend to be a lot of stink bugs this season, so we were prepared, but we only saw two or three. The dog run was spacious and our dogs had a great time. However, since it was artificial turf, the areas between their paw pads became very red after we got home, and we disinfected them for about two days. The facilities were well equipped and the room was clean—this is definitely a place we’d like to stay again.

We stayed on the day of the September fireworks. As always, the hot springs were wonderful, and the room was clean. You can freely change your yukata, and there are even plastic bags in the large public bath to store what you’ve taken off. These may seem like small details, but they create a sense of comfort and luxury. The service at the dining venue was also excellent. When we arrived, all dinner slots before the fireworks were already full, so our meal overlapped with the fireworks and we were saying how disappointing it was that we might not be able to go see them this time. Before the fireworks started, however, a staff member kindly asked us: “For guests who would like to go watch the fireworks, we can pause your meal for about 30–40 minutes while you’re away. At which course should we stop serving for now?” Thanks to this thoughtful arrangement, more than half of us dining in that same time slot—including us—were able to go down to the beach and watch the fireworks. This is exactly the kind of hospitality you never forget. Thank you very much.

Dinner this time was kept simple, but the quality was excellent, and both the taste and portion were completely satisfying. If I may make one request, the udon and ramen noodles at the buffet tend to get soggy, so I hope you can find a way to improve that—it's a shame because the broth is so delicious. This time as well, the in-Room bath uses Onsen water, so I thoroughly enjoyed soaking in its soothing warmth. How luxurious it is to have Onsen water come out just by turning the tap! I also used the large public bath this time and fully enjoyed the Onsen. Above all, everyone on the Hotel staff provided warm hospitality that made me feel welcome to relax as much as I wanted, so I was able to unwind completely. I would like to stay again. Thank you very much.

It was a very comfortable and wonderful villa. The food was delicious and plentiful, and the bath was absolutely lovely. I will definitely stay here again.

We stayed with our children and grandchildren to celebrate my husband’s 60th birthday. Not only was the Facility beautiful and wonderful, but all of the staff were kind and greeted us with warm smiles, which made our stay very pleasant. Thank you very much. However, our grandchildren got extremely excited and were quite noisy during meals, so if we made other guests uncomfortable, we sincerely apologize… To everyone who stayed on the same day—sorry! Our grandchildren seemed to have a great time as well, and our whole family was very satisfied with our stay… We’re sorry—and thank you again. It was a Hotel we’d want to visit again and again.

Thank you from the bottom of my heart. There was only one reason I came to Shirahama: To stay at Kuroshio Sou. When people think of Shirahama, many picture the sea and resorts. But what I found here was Wakayama itself. What moved me most at this Accommodation was not only how outstanding the food was. It was Head Chef Etani’s exceptional skill, and his deep respect for the producers who support every single dish. Fishermen. Farmers. Brewers. Roasters. And the artisans who continue to protect Japan’s fermentation culture. The moment I saw the map of producers introduced alongside the meal, I understood what this Accommodation truly values. Through the cuisine, you encounter not only ingredients, but also the people behind them and Wakayama’s climate and character. I was especially impressed by how delicious the soy sauce and Kinzanji miso were at dinner. When I asked about them, I learned they were from Horigawaya Nomura—a producer with over 350 years of history that still preserves traditional craftsmanship using firewood-heated iron kettles—making both their soy sauce and Kinzanji miso in that way today as well. I had originally planned to visit a different soy sauce brewery, but heavy rain made it impossible. Sometimes, the places you cannot reach end up guiding you to the story you were truly meant to find. For me, Kuroshio Sou was exactly that kind of place. The wonderful Onsen gently healed not only my body, but my mind as well. The quiet comfort throughout the building, Chef Etani’s cuisine, and the hospitality of all staff— together they quietly express this Accommodation’s philosophy in everything it does。 As a former chef from Tasmania, there is something I felt deeply: True hospitality is not just serving delicious food; it is helping guests connect with the people and culture that sustain a place。 I now have one more reason to return to Wakayama。 Thank you again from my heart.

The road to the Accommodation was narrow, and I got lost at first. The room was clean, and the Facility was satisfactory—sleep comfort was excellent, of course. The free breakfast wasn’t fancy, but it was more than enough and I appreciated being able to use it. What felt most convenient was the guest-only parking lot. Just by having my parking ticket validated for free at the counter, I could come and go by car as I liked, which was great. The Accommodation Fee is reasonable as well, and I think it’s a good Hotel.

The building is simply stunning, and the paintings on display were wonderful as well. In addition, the dining experience was excellent—the staff’s warm hospitality really came through, and we enjoyed a wide variety of dishes. The large public bath was also luxurious and fun. I’d love to visit again, and if you come to Wakayama, this is a place you should visit at least once.

Check-in and Dining As we were staying with a large group, they handled our additional requests smoothly. They thoughtfully arranged the seating for dinner, and it seemed the same consideration was carried over to breakfast. We were able to enjoy our meals in a relaxed atmosphere. Everything was delicious, and we were fully satisfied both visually and in terms of portion size. The Onsen was also wonderful. We received smart, unobtrusive, and attentive service throughout. It was a truly great stay. Thank you very much.

The walk to the private bath is a bit long, but the scenery is wonderful, and we were able to enjoy an Onsen experience you can only have here. The meals were delicious, and since the course dishes were brought to us, we could relax and enjoy them without having to rush back and forth. The Room was spacious and very clean. The welcome drink was also great. We would love to visit again!