Around Itami Insectarium × Stays Popular For SunsetsHighly rated for dining at Hotel·Ryokan

I forgot an item during my stay, but the hotel staff handled it very kindly and sent it to me with shipping prepaid. Also, since I was traveling with a child, I really appreciated receiving baby body soap and a shampoo set. If I have the opportunity again, I would definitely like to stay here. Thank you very much!

It was so lush and green that it hardly felt like Osaka, and it was incredibly relaxing. The staff were kind, and we had a wonderful time. Thank you very much. We will visit again.

We stayed to celebrate our son’s first birthday, and the Hotel kindly made thoughtful arrangements for our Room, allowing us to enjoy a wonderful time. What left the strongest impression this time was the warm hospitality of all the staff. At the club lounge, they spoke kindly to our son and even played with him, treating us warmly throughout our stay. Even with a child, we were able to relax and spend time in comfort. We were also truly moved by the attentive service—remembering small details from casual conversations and offering considerate support before we even had to ask. It was clear they paid close attention to each guest. During meals as well, they thoughtfully helped so that our son could eat more easily, and we were able to enjoy dining together as a family. We have stayed here several times, but this visit once again made us feel glad we chose to come back. The Facilities and food are excellent, of course, but above all, I believe the warmth of the staff is this Hotel’s greatest charm. Thank you so much for turning such an important anniversary into a wonderful memory. We would love to visit again.

Because I had informed them in advance that this stay was for a birthday celebration, they congratulated me at check-in. Even though I arrived early, they quickly prepared the room, and it was decorated with celebratory balloons—and they even provided a cake, fruit, and wine. I was truly touched by such a wonderful surprise! Breakfast lived up to its reputation: everything was delicious. The selection isn’t huge, but the quality really stands out. The staff service was also excellent and very satisfying. Many of the staff are non-Japanese, and some do not speak Japanese; however, since about 80% of the guests are international travelers, that seems perfectly fine. At times I almost forgot I was staying at a hotel in Japan. It was a wonderful stay. Thank you very much. By the way, there is a convenience store nearby. It’s just over a 10-minute walk to Osaka Station through the underground shopping area. By taxi, you can get there for under 1,000 yen.

I stayed here to propose this time. The staff were fully supportive and kindly helped with everything—thank you! It made for the perfect proposal. I’ll be back.

Because our room was on the top floor, the view was simply amazing. The weather was great, and we could clearly enjoy the beautiful night scenery. There was a large hot spring nearby, as well as a convenience store, pharmacy, bookstore, and more, which made it very convenient. It was also close to the station and easy to find. The breakfast buffet had a wide variety of options, and everything was absolutely delicious. I also appreciated that they provided a hair dryer, curling iron, straightener, and ReFa items. I’d love to stay here again the next time I visit Osaka.

The facilities are new and clean, the location is great, and the staff’s service was excellent. I would love to stay here again.

We stayed here after visiting Universal Studios Japan. 4 adults: 69,000 yen. No BBQ, breakfast only. Since the park was open past 10 pm, we arrived at 11 pm and basically just slept. The place was spacious and the heating was warm (there were three heaters, but we only needed one). It was also nice to have two sinks. A few small issues: we found hair on the bedding in two spots, and although there were four adults, there were only three coffee packets provided. (There were about ten packets of sugar and creamer… compared to just three coffees.) I also wish there had been tea bags. Not everyone drinks coffee, so it would be nice to have a drink option for both morning and night. As for breakfast, the hamburger was very filling—honestly a bit too heavy for older guests. Also, some people can’t eat meat, so it would be great to have non-meat options. The juice choice was apple juice only. Maybe because of the heating, the futons felt quite thin. We brought our own blankets, so it worked out. It was pitch-dark at night, but when we woke up in the morning, the view was beautiful. Overall we were satisfied. It felt like a waste to stay somewhere this nice just to sleep—next time we’d like to try the BBQ as well. Thank you very much.

We had a relaxing stay! The front desk staff’s warm smiles and service were excellent!

I stayed here two years ago and was able to relax, so I chose this Accommodation again. I was able to relax this time as well, which is understandable given the current situation. However, the breakfast price increase felt a bit steep. Also, the hairbrush was small and difficult to use for people with thick hair.