Around Karasuma Peninsula × Accommodation With Private Hot Spring SourceHighly rated for dining at Hotel·Ryokan

The building is old, but it felt clean. There were paintings displayed everywhere, which was lovely. The Hotel staff were also very courteous. However, after checking out, I stopped by again in the evening because I decided there was a souvenir from the Hotel that I wanted to buy. When I told a man at the front desk—someone I had not seen before—that I was not a guest with a Reservation for that day, his attitude felt a bit cold, so I deducted one star. The female front desk staff were all polite and helpful. Thank you very much.

I love this Hotel—being soothed by the familiar Japanese-style Room and the usual view of Lake Biwa. It was my first stay in two years, and various things had been simplified. Breakfast is very delicious, but there were so many guests that day that we were seated far away from the food. I think we waited over 20 minutes for the made-to-order omelet. Some foreign guests ended up leaving without waiting for their omelets. The smoothie, as always, was excellent. It was my first time seeing the planetarium, but I wondered if there were mites in the seats. After sitting for a while, both my spouse and I started itching on our arms and kept scratching. As with old movie theaters, I think pest control and insect prevention would be a good idea. As for the Room amenities, various items were provided in the washroom, but they were hard to see at a glance. This is one of my favorite Hotels, so I hope to see improvements in service going forward.