Around Itogawa Promenade × Stays Popular For SunsetsHighly-rated Hotel·Ryokan

I look forward to staying at Pearl Star every summer. Thanks to the staff who provide Shuttle Service with a smile from check-in to check-out, I always have a very pleasant stay. Breakfast is one of the highlights for me, and I like to get seated early and enjoy it at a relaxed pace. This is a Hotel I would love to stay at again and again.

This is our annual summer family trip with three generations. We book two Rooms, and we truly appreciate that you arrange them next to each other. The baths are amazing—wonderful Onsen! The food is delicious with a wide variety of options, and all the staff are so kind and helpful. It’s an outstanding Hotel. My mother was left partially paralyzed after a cerebral hemorrhage and has limited mobility, so we wondered if this might be our last trip together—but this year again, our whole family was able to come. We hope my mother and father stay healthy so we can all return next year as well. This is the best Hotel for creating wonderful memories on our yearly family trips. Please take care of yourselves, and keep up the great work. I’ll be visiting with friends in October too, and I’m looking forward to coming back again. Thank you very much for everything this year as well.

I had wanted to stay here for a long time. The Room was spacious and very clean, with a great view. The meals were delicious, and since the restaurant is large, even at the buffet there was no congestion when serving food, so we could enjoy our meal at a relaxed pace. The Onsen was wonderful, the Shuttle Service was courteous, and all the staff were kind with excellent hospitality. It’s also great value for money, so we were very satisfied. We would like to make this our regular Accommodation in Atami. Thank you very much.