Around Zi Dan Ling Mountain × Stays Popular For Snow-View BathsHighly-rated Hotel·Ryokan

At night, we could see a beautiful moon and stars from the open-air bath, and in the morning we enjoyed views of the Northern Alps mountain range—overall, we were able to fully enjoy the Onsen. With plenty of greenery around, it’s a place I’d like to visit during a long holiday. As for the Facility and breakfast, they felt average—neither particularly good nor bad.

This was my third stay at a Mercure, and a repeat visit to Mercure Nagano Matsushiro Resort & Spa. Last time we booked a breakfast-only plan, and each family member happily piled their plates with their favorites, saying how delicious everything was. This time we chose the plan with both breakfast and dinner. Dinner had a different feel from breakfast and was very tasty. We were also happy about the all-you-can-eat Shine Muscat grapes. For breakfast, I remember being able to choose from about three types of miso last time, but this time there was just one prepared miso soup. Still, there were so many great options that even after two nights we couldn’t try everything we wanted. We even said as a family that we’d like to stay for about a week. We’ll definitely be back again—thank you in advance.

I was truly moved by your warm hospitality. This is an inn I would love to visit again. Because it’s a bit far from central Tokyo, I had admired it for a long time but hesitated—however, having the chance to stay for two nights this time, I’m so glad I finally decided to come. Not only were the location surrounded by deep mountain nature and the atmosphere of the property wonderful, but the view from the famous standing bath was absolutely breathtaking. The cuisine and facilities exceeded my expectations, but what stayed with me most was the thoughtful care shown by all of your staff. When my mother became carsick on the way, you promptly guided her to our room and even handled check-in there; and when we brought a portrait of my late father to dinner, you kindly prepared a glass and even an appetizer for him as well—I was deeply touched. Thank you for such exceptional hospitality that truly warmed my heart. I will definitely return in another season.

Everything was exceptional from pick-up to send-off. I stayed here after a weekend trek, and upon arrival we were welcomed with a welcome drink, along with a clear and courteous explanation of the Accommodation—brief yet thorough at all the key points. As for dinner, to put it in gourmet terms: “a blissful dining experience woven from artfully presented plates and a refined atmosphere.” In my own words: the ambiance was wonderful, everything was delicious, and I couldn’t wait to see what would come next! The private bath we used after the meal was also perfect—an open-air bath of just the right size, stocked with popular in-bath amenities that were gentle on the skin—so I could truly relax. The futon was very comfortable, and breakfast was healthy and vegetable-focused with delicious rice; the after-meal coffee in the lounge was excellent as well. Thank you for seeing us off so pleasantly at the end. We’ll be back! It really was an amazing weekend.