Around Mount Naeba × Highly rated Hotel·Ryokan

Although it’s a secluded Accommodation deep in the mountains, it’s relatively easy to access by car and not difficult to reach. The Accommodation features classic, traditional Japanese architecture, yet it feels clean and has been thoughtfully renovated for comfort and ease of use. It was clear how much care goes into its upkeep, which I truly admire. The surrounding nature is lush, and the greenery and gentle sound of the river are very soothing. That said, the bedding mattress felt a bit firm for me personally, which was a small minus point (I didn’t wake up sore the next morning, so this is purely my personal impression). The hot spring source is around 37°C and lukewarm, but there are also heated baths, so it wasn’t an issue. If I had one wish: since I’m not fond of lukewarm water, I would have liked the heated tub to be larger. Meals were mainly simple countryside dishes, but everything was very delicious. Younger guests might find it a little light; in that case, I recommend ordering additional dishes. For us it was just the right amount—and we could get refills of rice—so we were very satisfied. Many of the staff were young, but they were always smiling and pleasant, with excellent attentiveness and consideration. This is an outstanding Accommodation that makes Japanese guests feel at ease—I hope it never changes. Thank you for a wonderful stay.

We stayed with my son’s family—six of us in two Rooms. There was a free shaved-ice service in the arrival lobby, which delighted the kids. The Room was spacious and comfortable. The only drawback was that we couldn’t adjust the air-conditioning temperature very well, but everything else was fine. The large Onsen public bath was also spacious, and we were able to relax and enjoy the Onsen. It may have been a circulated bath, as there was a slight chlorine smell, but there was also a sauna and we had a pleasant stay. Both dinner and breakfast were buffet-style for the first time in a while. Dinner offered all-you-can-eat sushi, sashimi, sukiyaki, steak, and more; breakfast was also very tasty, including local ingredients. I think this is a great Ryokan where three generations can enjoy themselves and everyone can be satisfied.

This was a wonderful Accommodation that made my first trip to Niigata truly special. While the building and furnishings showed their age, there were programs where we could enjoy local culture, such as shamisen performances and readings about the snow country, and thoughtful amenities like sake lees face packs, Japanese sake, and coffee, making it an Accommodation where we could fully enjoy Yuzawa. All of the staff, as well as the shamisen instructor, were outstanding. Thank you very much for your hospitality.

The service was outstanding, and I’m truly glad we chose this Hotel. All the food and drinks were delicious. On the front desk floor, there were complimentary coffee and cold barley tea, and in the lounge area they even provided ice bars and Yakult for the next morning—everything was thoughtfully prepared. Of course, we also enjoyed the late-night soba. We had no complaints at all and had a wonderful stay.

This was my first stay, and I stayed in a Room with an Onsen. The Room, attentive services, and hospitality were excellent. I also enjoyed the delicious breakfast.\nHowever, I think the dinner could use some improvement. After all, dinner is one of the highlights of an Onsen Accommodation stay.

I booked this Onsen with a scenic-view bath after it caught my eye while searching for an Accommodation. Since meals are served in the Room, I was a bit concerned about staff coming in and out, but they delivered the food outside the door, which made it much more comfortable. We also laid out our own futons, so no one entered the Room during dinner—this suited us well. It felt like that helped keep the price a bit more reasonable. Dinner had many dishes and was delicious, and we were even more satisfied with the tasty local rice. The bath was a good size and perfect for relaxing at our own pace. The Shuttle Service to the station was also very convenient. We’d like to stay again. Thank you very much.

We stayed here for hiking in Yuzawa in early autumn. It is located between Echigo-Yuzawa Station and the ropeway, which was very convenient for us as we were using public transportation. Since we were traveling with a small child, the Plan that guarantees meals in a private dining room was the deciding factor. We were able to enjoy a relaxed meal for the first time in a while without worrying about those around us. The staff were also kind and attentive to our child. There are two baths each for men and women, and they switch between morning and evening, so it was great to be able to try different ones. One disappointment was that dust had accumulated on the hair dryer in our Room. We also appreciated the warm consideration, such as providing children’s toys even for the in-room bath.

I stayed here on the day of the Nagaoka Fireworks Festival. Even though my Shinkansen arrived late, you came to pick me up, which was a great help. Also, being able to use the large public bath 24 hours a day was perfect for soothing my tired body. Staying at NASPA New Otani made this a wonderful trip. Thank you very much.

I love Niigata in midwinter, but I also really enjoy Niigata in the season of wild mountain vegetables after the snow melts. In terms of Onsen Ryokan within the prefecture, I have previously stayed at Satoyama Jujo, HATAGO Issen, ryugon, Hinano Yado Chitose, and Rankei-so. Each Accommodation was unique and charming, and this time I was finally able to visit Shiki Yuzawa QUATTRO, which I had been curious about for a while. As you can probably tell from the above, we travel around various Accommodations because we like places with great food. From that perspective—this is how my spouse and I both felt—the breakfast side dishes were good, but not “exceptionally delicious.” As for the seaweed (“nori”), it had a color and taste we had never seen before, which made us wonder: had this processed product changed over time? Or is this its intended final form in terms of appearance and seasoning? It left us feeling a bit uneasy. Perhaps for guests who usually select ingredients carefully and cook at home on a regular basis, it may not be especially impressive. That said, we truly appreciate that they prepared such a large number of dishes at the in-room chair-and-table seating area and offered their very best hospitality. We felt they were doing everything they could to provide a comfortable stay despite limited staff and time. We would recommend it more to guests with a hearty appetite who have no concerns about their legs or knees. This is because getting into a bathtub without handrails can become difficult as you get older. Both the indoor bath and open-air bath in the room continuously supplied Onsen water, so we could soak at a comfortable temperature again the next morning. We also enjoyed relaxing on the second-floor terrace. Since this season is neither too hot nor too cold—and there are no bugs—why not plan a trip now? The room seemed renovated and was very clean, and there was also a hair straightener in addition to the hair dryer. We were satisfied with the amenities! Thank you to everyone for your kind assistance throughout our stay. The large public bath at Sakura-tei was also nearby, so getting there was easy.

The Facilities were excellent, and we enjoyed a relaxing dinner in our Room. We were very satisfied with both the price and what was included, making it a wonderful one-night stay. Thank you very much. That said, while the simple style was nice in its own way, we would have appreciated a few thoughtful words from the Accommodation staff at check-in and check-out, or a small service such as offering a cup of coffee after breakfast.

I stayed for one night with breakfast included, and the front desk staff were very courteous. The room was clean with no hygiene issues, though it felt a bit small. The night view of the Yuzawa hot spring town from the open-air bath on the top floor was beautiful. I expected a standard breakfast buffet like many hotels, but it was delicious. Overall, considering the price, I have no complaints—5 stars.

This was our first time staying at a Hotel in Tsunan with our dog. We used to stay in cottages with our children, but after we started keeping a dog, it was hard to visit Tsunan. Thanks to the pet-friendly Room and the new dog run, we were able to fully enjoy comfortable autumn days in Tsunan. The all-inclusive plan was also appealing, and comparing different types of Japanese sake was a lot of fun. Next time, we’d like to visit in winter for skiing and lanterns. Thank you very much.

The room was excellent. There was plenty of space between the beds and between the bed and the wall, so I could relax comfortably. The placement of the chair and desk was also very good. It was the first time I’ve ever been this satisfied with a room.\nThe hot spring was very clean, but I noticed a chlorine smell. It also seemed slightly cloudy, which made me wonder about it as a hot spring. A colleague who specializes in chemistry said, “If there are impurities, it warms you up,” so I convinced myself and enjoyed warming up.\nI would like to stay again.

When I entered the Hotel, the staff welcomed me with a cheerful “Welcome, hello,” and it made for a refreshing start. The room was clean and well maintained, so I had a very comfortable stay. The restaurant staff were energetic and efficient, and I enjoyed the food as well. The only issue was that part of the bathroom floor was slippery, which felt a bit unsafe. At check-out, the staff saw me off with big smiles. Thank you very much for your hospitality. I would love to stay again.

Since it is right in front of Echigo-Yuzawa Station, getting around was easy with almost no travel needed. I was able to use the foot bath and enjoy cake at the cafe as well. I chose a plan with breakfast only, without dinner. Breakfast felt a little less satisfying than before. Overall, I was satisfied. I booked a Room with an open-air bath and was able to use it many times.

A repeat stay. I visit regularly, so I have nothing to complain about.

It seems to be a labor-saving style of operation, but the only staff we met were two front desk members, and they were both very pleasant and helpful. Having to make up the futon ourselves was actually nice, as it meant we didn’t have to worry about being a bother. The spa with a sauna and the meals are in the main building, but it’s less than a 5-minute walk away; there is a slight uphill slope, but it wasn’t an issue. We were able to enjoy the sauna and Onsen for long hours both on the day of arrival and again early the next morning. Dinner was buffet-style with all-you-can-eat salmon roe and steak. Since it was an inexpensive stay, we didn’t have high expectations, but the salmon roe had a great pop and the steak was tender and delicious. Breakfast was also lavish—I felt one hour wasn’t enough. Just one thing: I couldn’t tell whether some of the in-house loungewear had already been used, so I had to deduct a star. Overall, we were extremely satisfied!

I stayed here to visit Kiyotsu Gorge. It was my first trip to Niigata. Perhaps because it was a weekday, there weren’t many guests, so I could relax and take my time. At the Premium Lounge, drinks such as beer were all-you-can-drink, and the Onsen’s open-air bath was wonderful. Dinner was a course meal, and breakfast was a buffet— both were very filling! It’s right in front of the ski slopes, so it’s a perfect location for skiing in winter. The station is within walking distance, but they kindly drove me back to the station on my way out. They took great care of everything, and I was very satisfied. Thank you very much.

When I thought of Naeba Prince Hotel, I associated it with Fuji Rock and Yuming’s concerts, but the Onsen water quality was exceptionally good. It has a different type of spring water than Yuzawa, and although it was far from our Room, I went in many times. It’s worth visiting just for this Onsen alone. The staff were all friendly, and even at checkout the front desk staff chatted with us about various things—it was fun and convincing! My friend and I said, “As expected from a Prince Hotel.” This is a Hotel I definitely want to visit again. Thank you for taking care of us.

We stayed here after descending from Mt. Naeba. Thank you for allowing us to park our car from the morning and for serving us dinner even though we arrived late. Although I am a local of Niigata, the dishes, such as Kanto-style kenchin soup and grilled sweetfish, were different from the traditional Uonuma style but deeply satisfying and nourishing after the hike. The warm bath was incredibly relaxing, and we rested soundly afterward. The three of us stayed in a spacious room that felt like a training camp atmosphere, making it very comfortable. Breakfast was just the right amount, and with a later check-out time, we fully enjoyed Naeba's refreshing morning air. We will definitely stay again if we climb nearby mountains in the future. Please give our regards to your lovely dog Ku-chan who didn’t bark at us! (The photo is taken at Mt. Naeba’s summit.)