Around Green Hill Nagaoka Golf Club × Flower-Viewing AccommodationHighly rated for customer service and hospitality at Hotel·Ryokan

I stayed here for the fireworks festival. As soon as I arrived at the Hotel, I was worried about the route to the venue and how to get back, so I asked the front desk for help. Later, a staff member researched the route, printed it out, and delivered it to my Room. It was extremely helpful. I returned to the Hotel after 1:00 a.m., but they came outside to greet me, which made me feel very safe. I would like to stay here again if I have another opportunity. Thank you very much.

We stayed here the day after visiting Ikaho Onsen. When we arrived, a staff member was sprinkling water at the entrance, so we asked where to park. As we headed over, a cat unexpectedly guided us to the parking area—such a heartwarming welcome from the start. The Accommodation, the pleasantly warm Onsen, and the meals were all excellent. Another Accommodation we’d love to return to has been added to our list. Thank you very much.

Although the facilities felt a bit dated, the breakfast was excellent, everything was clean, and I was able to relax. The Hotel staff were very pleasant, and I would like to stay again. I wish there had been a shower cap among the amenities.