Around Tōkamachi City Museum × Highly rated Hotel·Ryokan

We were very satisfied to have stayed at such a wonderful Hotel. The meals and the services for children were excellent as well. Regarding the title: we used the coin laundry, and while we were rushing around because our children are still small, we realized that we had accidentally put a smartphone into the washing machine. When I panicked and called the extension, a staff member responded kindly and carefully, for which we are truly grateful. I wanted to confirm their name and thank them at check-out, but I forgot to ask. So I am writing it here instead. This is a Hotel we would like to stay at again next year. Thank you very much.

We stayed at the very end of summer vacation, and everything was wonderful—the meals, the baths, the renovated Room, and the excellent service from all staff. During meals, we often saw how thoughtfully they looked out for our young children, and the front desk staff were also very kind, making our stay truly pleasant. We had almost given up on using the pool because of the rain, but it cleared up on checkout day, so we were able to fully enjoy both the pool and the slide—our kids were thrilled. Thank you as well to the staff member watching over the pool for regularly skimming leaves and sharing helpful information. It was a perfect way to end summer vacation, and our whole family is very satisfied with these great memories. We will definitely visit again. Thank you for a wonderful time!

It was a wonderfully relaxing space, with no TV or music—almost completely cut off from the outside world. The meals were delicious, and you could really tell they were carefully prepared using local ingredients. The rice was so good I ate too much; at dinner I couldn’t finish my portion, and at the staff’s suggestion they made it into onigiri for a late-night snack. After my bath, when I got a little hungry, it was great to have those small onigiri to enjoy. I also really appreciated being able to sit in a lovely chair in the lounge and freely enjoy soft drinks or alcohol along with light snacks. I’d love to stay again.

We stayed here for the Nagaoka Fireworks Festival. The building seems old, but the Room, floors, and Facility are clean. The meals are very delicious. There was plenty of rice, vegetables, and side dishes, and we ended up eating too much at every meal. The Onsen has several types of baths, so you can relax and enjoy it comfortably. We would love to stay here again for the Nagaoka Fireworks Festival next year.

Everything was beautifully picture-perfect, and we spent two very peaceful days enjoying coffee and drinks. Even on a rainy day, the garden greenery and the pond’s surface looked even more vibrant, making for a wonderfully relaxing time. Thank you for arranging the birthday card. We would love to visit again.

I think it’s the perfect location to relax away from the city. The building, including the Room, was very clean, and the breakfast was delicious. Depending on the season, I recommend a Room with a balcony. I’d like to stay here again.

We stayed with 4 adults and 2 children. Using a coupon made it very affordable. The hostess (?) gave a rather reserved impression. The Accommodation felt a bit old, and the TV was small. I thought we might be able to enjoy some hot tea, but there was no tea provided. I figured that was understandable given the low price. Breakfast was very satisfying!

This was my third stay at this Accommodation. Last time I had breakfast only and it was delicious, so this time I chose a Plan with both dinner and breakfast. Everything was seasoned just the way I like, and I really enjoyed it. There were so many dishes and such generous portions that it was more than I could finish.\n\nThe bath was quite hot, but very relaxing. Perhaps because it was a weekday and there were few guests, it felt almost private and I could soak at ease.\n\nI would love to stay again.

They serve truly serious cuisine! You can feel the chef’s dedication, and it’s genuinely delicious! Even the standard course included this much!

The Onsen accommodation was excellent except for the outdoor bath having a cover and the volume of breakfast. The heartfelt cuisine, in particular, was truly impressive.

I chose this accommodation in Tokamachi, Niigata Prefecture, a heavy snowfall area, because I wanted to experience a snow-covered location. The renovated traditional house had an interior full of charm. I fully enjoyed using the irori (sunken hearth) and wood stove. When I wanted to lay out the futon at night but couldn't find it, I contacted the staff and they promptly came to assist me. For dinner, we brought our own ingredients and made hot pot dishes. The kitchen was spacious with all necessary cooking utensils and seasonings available, making my wife and daughter happily cook together. Breakfast was a delightful New Year's meal with rich flavors that left an impression. Although the accommodation does not have its own onsen, there are nearby onsen facilities available for use without inconvenience. The building itself is impressive—a renovated traditional house combined with modern Japanese furniture—allowing us to stay comfortably even during this cold snowy season. I look forward to visiting their sister accommodations in the future as well.

We stayed as two couples, my husband and I, along with my sister and her husband. The accommodation provided shuttle service to the nearest station, and the staff's hospitality was excellent. The meals were outstanding; the rice from Uonuma was so delicious that both the porridge at dinner and breakfast the next day left us thinking we had never tasted such amazing rice before. If I had to mention one minor disappointment, it would be that the beef steak served at dinner was cold. However, all other dishes—appetizers, wild boar dish, sashimi—were absolutely delightful. As a parting gift, they gave us souvenirs which included a photo taken during our meal from the previous day—a wonderful keepsake of our stay. Thank you very much!

I stayed here for a live concert trip. My skin felt so smooth after the Onsen! Breakfast in nature was absolutely delicious.

The property had been renovated last year, and it was lovely with a modern Japanese style. However, the lighting was too dim and felt a bit inconvenient, so it would have been nice to have adjustable lighting. Also, the bed was quite low and there was only a floor chair, which might be tough for elderly guests. The bath left my skin silky smooth, and the effect lasted even after I got home. Wonderful. Niigata edamame was offered as a welcome service—local produce really is delicious. The meals were also very tasty. There was a wide selection of alcohol, which I enjoyed. I’m grateful to the staff for accommodating my requests without showing any displeasure. Thank you very much.

Personally, I felt the bathwater could have been a bit hotter. The meals were all delicious. Also, although I was traveling solo, the seating at mealtimes seemed thoughtfully arranged, so I could eat slowly and relax without worrying about others. I also had a brief chat with the owner, who had a kind manner, and it felt like their personality was reflected in the Accommodation.

The bath was absolutely amazing. The meals were hearty, and the Room was spacious and relaxing. When we mentioned that we came to see the ancient lotus seeds, they kindly picked one for us. Our journey continues as we admire the lotus seed.

A very lovely accommodation with a historical atmosphere! A kind elderly lady assisted us, and the meals were delicious. Staying one night with breakfast and dinner included for 7,500 yen was a great deal! The onsen was especially relaxing in winter, allowing us to enjoy the winter scenery. I would love to stay here again.

I love Onsen and have stayed at many Accommodations across the whole country, including luxury Ryokan, but Koguriyama Sanso stands out for its deeply satisfying meals, the best Onsen where you can always soak in peace and relaxation, the wonderful view from the window, and the quiet, luxurious time surrounded by nature—along with the hostess’s bright and welcoming personality. It is a memorable place I want to visit again even if it’s far away. Whether you’re traveling solo, with family, or in a group, I highly recommend this Accommodation for warmly welcoming everyone.

I stayed after the Nagaoka Fireworks Festival. Since I thought I might check in after 11:00 PM, I consulted with the staff, and they kindly said they would hand over the key as long as I arrived on the same day. When I visited around noon, they responded immediately, which was very helpful. In the end, I arrived at the Hotel around 11:10 PM but was able to enter my Room right away without any issues. The Plan included breakfast for four family members, and it was very delicious. I hope to stay again next year if possible!

I stayed here during Golden Week. The staff were very courteous, and I felt truly comfortable throughout my stay. The meals were excellent—I could enjoy freshly cooked rice, and I could really feel the care put into serving warm food. I was very satisfied. The bath was also wonderful. The items in the Showa-era room were full of nostalgia, and it was fun to play Super Mario on a Famicom! What impressed me most at first was the small chilled rice ball placed alongside the manju when I checked in early. It was delicious, just the right amount, and it made for a relaxing start to my stay. Thank you for two great days!