Around Nijubashi × Stays Popular For SunsetsHighly rated for dining at Hotel·Ryokan

I was pleasantly surprised to receive a gift of a hot towel and chocolates at check-in. Of course, the staff’s hospitality was also excellent. I had checked in advance that there was a gym and spa, but the gentle, convincing suggestion—“Your Accommodation Room is on the Mt. Fuji side, and the spa is on the Skytree side, so please feel free to use it”—led me to enjoy both. The Room décor was elegant and refined, and I was amazed they even provided binoculars (unfortunately, the weather was bad so I couldn’t use them). The amenities and drinks were more than sufficient, but when I learned there were several types of pillows available, I couldn’t resist requesting one. Not only are the facilities outstanding, but every single staff member—including those at the breakfast restaurant—provided attentive service; everything on the service side was flawless. Hats off to them. I’ve never had such a comfortable stay before; my companion and I kept saying “We don’t want to leave,” as we checked out.

I stayed for two nights. Overall it was good, but I was disappointed that the in-room slippers were so thin they tore easily (though I was given a new pair). Also, I was on the 8th floor, and it was inconvenient to go down to the 4th floor first and then take a different elevator up to the 18th floor to use the bath. The view was great and overall it was good. Thank you.

I stayed here to celebrate my son’s birthday and mine. Even though I mistakenly made a Reservation for a twin room instead of a double, they kindly changed it for me. We also received celebratory chocolates, and as always, The Ritz makes me feel elegant every time I visit. The staff and the food were outstanding. I would like to come again next year. Thank you very much.

They upgraded my room and gave me a small congratulatory gift. One staff member kindly accompanied us to the room and guided us during check-in. We didn’t use the other facilities, but we rested well in the spacious, comfortable room, and the large bathroom—with a bathtub and even a separate shower booth—was really nice. It’s a hotel where you can relax quietly without noisy tourists. The amenities are good too.

The welcome sweets reflected thoughtful hospitality and were a delight. The breakfast venue offers a spectacular view overlooking the Imperial Palace. Although there were many international staff members, both they and the Japanese staff were cheerful and kind throughout our stay.

The entrance is just outside the ground-level exit of Takebashi Subway Station, and the Room is spacious with a great view of the Imperial Palace.

The quiet atmosphere allowed me to relax. Since I was staying for work, I booked a single room, and the large desk was very helpful. I also appreciated being able to watch subscription services on the TV. However, I noticed there might not have been a clock in the room; if that's the case, having one would be convenient. The breakfast buffet seemed tailored for international guests, so it would be nice to have more Japanese-style dishes available. Unfortunately, I couldn't take advantage of the late check-out this time due to my schedule. Next time, I'd love to take my time and enjoy the art pieces displayed within the accommodation. Thank you very much!