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We stayed here to celebrate an 80th birthday. We booked four Club Floor Rooms and stayed with seven family members. As a celebration gift from the Hotel, we received surprise presents—sparkling wine, honey hand cream, and an adorable bear-shaped towel—which we truly appreciated

I've almost conquered the club floors and restaurants of each hotel, yet they are so wonderful that I want to visit dozens of times more. All the hotel staff provide refined service and make every stay comfortable, allowing me to have an amazing vacation every time. I am grate

This Hotel is truly an oasis in the heart of the city, with wonderful Rooms and exceptional staff. The morning buffet is carefully prepared and delicious. The inclusion of melon among the dessert fruits adds a touch of luxury. Despite being in Tokyo, the Japanese garden makes you

The consistently reliable service at each Hotel is a real plus, and I can stay with peace of mind anywhere. For this stay, I made a Reservation for the Millennial Double in the Annex Tower that I’d been curious about, and it exceeded my expectations. The large window offered a g

This is my second stay. It's right outside the Takanawa exit of Shinagawa Station, but it's very quiet, so it has become a favorite. The room is spacious enough with a semi-double bed, and two bottles of water are provided. You can also relax in the business lounge on the top flo

I visited after a long time. As before, the Room was equipped with everything necessary for a comfortable stay, and I enjoyed the unique view from the high floors. The staff were very friendly, making it easy to relax and use the Facility, including the lounge, which enhanced

The staff at the drop-off area were kind, and valet parking was smooth and easy. Thank you as well to the turndown staff for preparing the Room so neatly. The lounge and other areas were crowded, but every staff member provided excellent service, and I’m very satisfied to hav