Around Nishino Kawara Open-air Bath × Accommodation For Enjoying Autumn FlavorsHighly rated for customer service and hospitality at Hotel·Ryokan

We stayed here on a birthday trip to Kusatsu. We chose this ryokan for its proximity to Yubatake, the in-room open-air bath, and the delicious meals—and it exceeded our expectations! All of the staff were consistently courteous and made us feel truly welcome. Thank you very much. As for the baths, we were able to enjoy three different hot springs in the private open-air baths, and we had a wonderful time just the two of us. All of these open-air baths were spotless and thoughtfully designed. Personally, my favorite was the open-air bath in our room—the cool outside air and warm hot spring water were perfectly balanced, and I ended up soaking for a long time. The room was bright and cozy with sunlight streaming through the large windows. Everything was impeccably clean—not a speck of dust or litter anywhere. The futon bedding was fluffy and fresh, making me want to stay in bed forever. Every dish was delicious—exactly what you’d expect from such a place. We started the morning feeling great and completely satisfied. My favorites were the Japanese rolled omelet (atsuyaki tamago) and grilled Pacific saury with sweet soy glaze (sanma kabayaki). One of the best parts of Kusatsu Onsen is strolling around Yubatake in yukata, and I loved being able to choose from three different yukata styles—it really lifted my mood. They also lent us sandals that were comfortable enough to wear outside, so we could explore without getting tired. It was incredibly helpful. Staying at such a wonderful ryokan full of hospitality became a truly special memory. Thank you very much.

My husband (an American who loves hot springs) and I had a very satisfying 3-day, 2-night stay. We enjoyed relaxed breakfasts and dinners in a private dining room, and we especially loved having sushi freshly made right in front of us. The room was spacious, and the sofa was very large, so we could truly unwind. If we come back to Kusatsu Onsen again, we would love to stay at Naraya again.

This is a perfect Ryokan with meticulous attention to every detail. The building is beautifully maintained, and the finishes and Facilities feel refined. The Onsen is excellent, and the amenities are well stocked. The meals are delicious, served on beautiful tableware, and satisfy both taste and presentation. Drink prices are reasonable as well. The location is close to Yubatake, making it easy to enjoy a stroll around the area. I would definitely like to stay here again. Thank you very much.

I was truly impressed by the hospitality. The staff were very friendly, which made our trip even more enjoyable! I’d love to stay again!!

It was a trip for two women, and we were able to relax, and the food was delicious. We both ended up like little piggies (oh—meant as a compliment!). We’d love to visit again when we get the chance.

We stayed here for my girlfriend’s birthday trip. The Room was a Japanese-Western style, very spacious, and the open-air bath was excellent. We also ordered flowers; the size and color were perfect, and she was very happy with them. Thank you very much.

You can enjoy the gentle Yubatake Onsen in the calm, refined atmosphere of a long-established Ryokan. The food is delicious, but above all, the staff are exceptionally kind. Every visit leaves me impressed by their outstanding service. At check-out, the gracious proprietress sees you off with great care, and you can truly feel how her attentiveness is reflected throughout the entire team.

We checked in early and enjoyed the Onsen before dinner. The perfectly comfortable Onsen temperature was wonderful! Drinks after the bath were also great! There was a wide variety at the dinner buffet, but we were so full that we couldn’t try everything. Breakfast also had a great selection and was delicious. One thing to mention: it was disappointing that there was hardly any hot water from the faucet in our Room. We could see the Yubatake lit up at night from our Room. We actually wanted to take a walk to the Yubatake right in front of us, but it started raining and we couldn’t go, which was a shame. The exterior of the building showed its age, but choosing Daitokan was absolutely the right decision. We’d like to stay again. Thank you very much.

The friendly staff who chatted with us left a great impression. There were plenty of chairs in the lobby, so we had no trouble even at check-out. The meals were served at just the right time, and both dinner and breakfast were delicious. The room was also a comfortable size. It was an easy walking distance to Yubatake, and it wasn’t overly crowded, so we were able to relax and enjoy our stay.

This was our first time staying here. We made a Reservation with a very good-value Plan, but one person suddenly couldn’t make it. When we informed the staff, they handled it very flexibly, which truly helped us. It was our daughter’s birthday, and they also arranged a birthday cake separately. The staff and other guests offered congratulatory words as well, and our daughter was delighted. The meals included some items prepared in advance, but the Joshu beef sukiyaki and fresh sashimi were especially delicious. Rice, miso soup, dessert, and drinks were served buffet-style, so we could enjoy seconds without hesitation—this was excellent. The Room was very spacious; the tatami mats looked newly replaced, there were no areas that concerned us in terms of cleanliness, and we stayed comfortable throughout. Needless to say, the large public bath had wonderful water quality. There was also a cooler “refreshing bath” available only in summer at a lower temperature, which made it comfortable for the children too. All employees were kind and helpful. Above all, it left an impression to see energetic senior staff cheerfully greeting guests while pushing large carts. Everyone worked so efficiently that it gave us energy as well. I’m sure there are various Reviews out there, but for our family this has definitely become a place of wonderful memories—thank you very much! Also, the flowers were properly arranged with fresh blooms; I admired how well they are maintained despite how much work that must be. Next time we’d love to return with the person who couldn’t come this time as well.

Both the Facility and the Room were very clean! Even cleaner than other well-maintained Accommodations. The meals were delicious, and after gradually getting used to Kusatsu’s characteristically hot Onsen, I felt refreshed for the first time in a while and slept soundly. I was surprised at first that there was no air conditioner, but with the windows fully open and using a fan and a handheld fan, it was not a problem at all. I stayed with my daughter, and we will definitely return. Thank you very much.

The staff were very courteous, and I had a comfortable stay. All of the meals were delicious, and I was very satisfied! I will stay again.

The only downside was that it’s a bit far from Yubatake, but otherwise our stay was truly comfortable and satisfying. In any case, the interior is spacious, clean, and stylish. There are two types of baths plus a sauna, and there’s even a projector in the living room—our kids had a great time. It’s a Room that made us think, “We want to live in a place like this!” We’d love to stay again someday!