Around Nishino Kawara Open-air Bath × Flower-Viewing AccommodationHighly rated for dining at Hotel·Ryokan

Thank you for the wonderful service—it made our stay truly exceptional. First, I accidentally made a Reservation with the wrong gender, but you quickly brought us yukata in different sizes, which was very helpful. With fewer guests staying, the attentive, personalized service really stood out. We also enjoyed the complimentary pudding—it was delicious. The Onsen was available at night as well, so we could relax and take our time. The bed felt a bit firm and slightly uncomfortable to sleep on, but other than that we had no complaints at all. Also, it was pouring rain at checkout, and you kindly handed us towels—this helped us so much. We truly appreciated your thoughtful attention to detail. We would love to stay here again when we visit Kusatsu.

This Accommodation collected our shoes at the entrance. Since it was raining, my sneakers were wet, but when I put them on at checkout the next morning, they were warm and had been dried for me! I was truly impressed—this was the first time I’ve experienced such thoughtful care. Inside the building, the floors were beautifully polished, and the fresh flower arrangements were lovely. The Onsen, meals, and Room were all wonderful. When I visit Kusatsu again, I would love to stay here again. Thank you very much.

First of all, we truly felt the hospitality of the proprietress and the staff. We were convinced they genuinely think, “Thank you for coming,” from the bottom of their hearts. The Onsen is, of course, outstanding. Gazing at the rocky surface overflowing with natural hot spring water, you can feel an immense sense of history. The meals were also absolutely wonderful. We were completely satisfied with both the taste and the portions. Just when we thought it would be a classic kaiseki course, there were creative twists that made it even more enjoyable. The tableware was also exceptionally refined and inspiring. It’s true that features such as the age of the building and facilities, and having only stairs with no elevator, may come down to personal preference depending on your generation, but for us as a couple they were not drawbacks at all. If you’re visiting Kusatsu Onsen, we think this is an Accommodation you should stop by at least once.

Conveniently located near Yubatake. The hot spring water was excellent, and I fully enjoyed Kusatsu. Thank you!