Around Minakami Town Akazawa Ski Resort × Accommodation With Relaxing Welcome LoungeHighly rated Hotel·Ryokan

My parents and I had a very comfortable stay. They said they would like to come again, which made me happy as the one who gave them this trip as a gift. All the staff were very courteous and attentive to every detail. We relaxed with coffee in our Room, warmed up to the core in the free-flowing Onsen, and slept soundly. Every dish was delicious. The acqua pazza, in particular, was the best I have ever had.

The area was very quiet, the Room was spacious, and the bath was large and relaxing. The meals were also delicious. We would love to stay again.

It was the best trip. This was a wonderful Ryokan in every respect—Japan’s oldest bath, the cuisine, the service, and the Onsen. I stayed at Kashotei with in-room dining, and every dish of the carefully prepared kaiseki meal was outstanding. The staff were perfect—always smiling and considerate—and the tour was also educational, helping me learn about the hot-spring cure area and the history of the Accommodation. After enjoying the open-air bath, family bath, and Japan’s oldest bath, my skin and hair felt silky smooth. The lounge is great too. Please do visit.

The Accommodation has a nostalgic, retro feel while still being very stylish and lovely. This time we stayed in the “Japanese Twin with Terrace” Room—tatami flooring, low beds, and a deck terrace. What impressed me most was how comfortable the bed was! I was told it’s a Nishikawa Muatsu mattress, and it truly felt amazing—I slept unbelievably well. The pillow was also excellent, and I completely fell in love with the bedding. I’d like to use the same one at home, so I would really appreciate it if you could tell me which type of Muatsu it is. The Onsen was wonderful as well. All three private baths had their own unique charm and were beautiful. The large public bath was also very relaxing—I ended up going in many times during our stay. As soon as you soak in the Onsen, your body warms up right away. The water feels soft, and your skin becomes moisturized and silky smooth. I also loved that bath towels were provided at the baths, so you can always use a clean one. Truly excellent therapeutic bathing. Unfortunately it rained this time—but because of that, we were able to take our time at the Accommodation, soak in the Onsen slowly, and enjoy doing nothing. We chose a Plan with 12:00 checkout, so we didn’t have to rush in the morning and could enjoy the Onsen until the very end. And then—the meals. Absolutely no complaints. Each dish was carefully prepared and beautifully presented. It was a meal where you can truly enjoy every course for what it is. And something I’ll never forget: draft Yebisu beer! After it arrived, the foam gradually rose up into a rich head—it looked delicious even before tasting. And when I tried it… it really was incredible. I honestly thought there aren’t many places where draft beer tastes this good—it moved me. This “Joshu Beef & Gunma’s Blessings / Three Free Private Open-Air Baths / 12:00 Checkout / A Nostalgic Holiday” Plan was absolutely perfect for me. Shima Onsen in the rain is wonderful too. Soak in the Onsen, eat well, drink well—and sleep incredibly well. In this charming retro Accommodation, I had an amazing time that relaxed both my mind and body. All of the staff were pleasant as well, and the overall atmosphere throughout the Accommodation felt very comfortable. We felt great from start to finish during our stay. The Onsen, meals, bedding—and above all else—the warm hospitality from everyone on staff. Everything felt so comfortable that this is an Accommodation I definitely want to stay at again.

I thought it was a very nice Ryokan. Even though the building and Facility are understandably old, all of the staff were wonderful. Dinner had a wide variety of dishes, and for my growing son they kindly provided extra white rice in addition to the final rice course, which we really appreciated. The attendant was also very kind, and we enjoyed our meal at a relaxed pace. There were several baths and we couldn’t try them all, but I’d definitely like to come back and enjoy them again. One small downside was that the shower temperature in the bath area wasn’t consistent, but overall it was a great stay. Thank you very much for your hospitality.

Although there is no large public bath, we were able to use five thoughtfully designed private baths for free as many times as we liked. The Room, the baths, and the post-bath lounge area were all very relaxing. It was great to have iced coffee in the post-bath lounge area—it was perfect for cooling down after a soak. The drinkable yogurt delivered to our Room in the morning was also delicious. One small downside to the meals was that the portions were large. Everything was so tasty that I wanted to eat it all, but I couldn’t finish—what a dilemma (lol). On the day we stayed, there was a town fireworks festival, and although it wasn’t huge, we enjoyed fireworks launched very close by.

The Room, baths, and meals were all wonderful. Both the in-room bath and the private Kashinoki-no-Yu Onsen were excellent. When I mentioned that the handle on the bath basket had come off, they responded immediately. As for the food, when I told them I have gout and can’t eat pork, they adjusted part of the meal. Every dish was delicious, and you could really tell how carefully everything was prepared. The soba was also great. All of the staff we spoke with in various situations were very pleasant, and it truly became a memorable trip. The view from the Room was amazing as well. There was a light mist over the mountains, and we enjoyed the beautiful scenery. It rained at night, but that actually made it even more relaxing with the sound of rain—I didn’t feel disappointed at all even though it rained. The American who traveled with me was impressed by everything and happily said they will definitely come again! I rarely write a Review no matter how much I travel, but Tsuruya was truly outstanding. If you’re considering a trip to Gunma, this is an Accommodation I would highly recommend—so I decided to write this Review. Next time, I’d love to enjoy the winter scenery along with the Onsen and meals. We will definitely visit again! Thank you very much.

It was a wonderful Ryokan in every respect—hospitality, open-air bath, and meals. I would stay here again.

I was able to relax from arrival to departure! The open-air Onsen bath was amazing, and both dinner and breakfast were delicious—making for a truly happy stay. The river flowing past the lobby and visible from the Room, along with the lush green trees, was incredibly beautiful, letting you fully enjoy summer in the mountains. One drawback is that because it is built along the riverbank, getting up and down can be difficult. There is no elevator, so all movement is by stairs. In particular, the stairs down to the first floor are quite narrow and steep (though you likely won’t need to move around inside the Hotel very often). Also, precisely because the Onsen is so wonderful, you’ll want to soak many times—but despite that, the bath towels were thin and there were no bathrobes. Very disappointing! With such a great Onsen, I wish they would make it easier to fully enjoy it! That said, overall it was a fantastic experience, and I would definitely like to visit again.