Around Minakami Town Akazawa Ski Resort × Flower-Viewing AccommodationHighly rated for customer service and hospitality at Hotel·Ryokan

This was my second stay here. As with my previous visit, the two older gentlemen who greeted us were very pleasant, and their warm welcome made us feel truly appreciated—excellent hospitality. Above all, I think Sarugakyo Hotel’s service is outstanding. There wasn’t a single staff member who made me feel uncomfortable. The person who assisted us during meals was from Nepal; perhaps they are still getting used to the work, but their sincerity really came through and I never felt uneasy at all. I ordered oolong tea, but when they repeated the order they said orange juice—so I corrected it, yet what arrived was orange juice (laugh). That was completely acceptable. It was delicious! The next morning, they greeted me with “Thank you for yesterday,” which made me happy. Thank you as well. Both dinner and breakfast were very tasty and generously portioned—we were completely satisfied. The Onsen was kept extremely clean and felt wonderful. Thanks to everyone at the Hotel, we had a very comfortable stay. We also really enjoyed playing table tennis. We will definitely come back again.

Baths and meals at Hanamaru. Sorry for traveling solo, but I’d love to visit again and again. I was truly able to relax. Thank you very much.

When I thought of Naeba Prince Hotel, I associated it with Fuji Rock and Yuming’s concerts, but the Onsen water quality was exceptionally good. It has a different type of spring water than Yuzawa, and although it was far from our Room, I went in many times. It’s worth visiting just for this Onsen alone. The staff were all friendly, and even at checkout the front desk staff chatted with us about various things—it was fun and convincing! My friend and I said, “As expected from a Prince Hotel.” This is a Hotel I definitely want to visit again. Thank you for taking care of us.

We stayed here after descending from Mt. Naeba. Thank you for allowing us to park our car from the morning and for serving us dinner even though we arrived late. Although I am a local of Niigata, the dishes, such as Kanto-style kenchin soup and grilled sweetfish, were different from the traditional Uonuma style but deeply satisfying and nourishing after the hike. The warm bath was incredibly relaxing, and we rested soundly afterward. The three of us stayed in a spacious room that felt like a training camp atmosphere, making it very comfortable. Breakfast was just the right amount, and with a later check-out time, we fully enjoyed Naeba's refreshing morning air. We will definitely stay again if we climb nearby mountains in the future. Please give our regards to your lovely dog Ku-chan who didn’t bark at us! (The photo is taken at Mt. Naeba’s summit.)