Around Mount Kuroodaniya × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan

As a couple in our 40s, we visited to unwind and enjoy some quiet time away from everyday fatigue. We chose a Room with a balcony so we could relax and watch the sky… but across from us, the torn shoji screens of what seemed to be a Hotel that is no longer operating were visible… at night it felt a bit like a test of courage, so we couldn’t go out… lol. Other than that, the food and baths were wonderful, and there was absolutely no sense of crowds—choosing this small Accommodation was exactly the right decision. After dinner, we went to the riverside about a 5-minute walk away, and it happened to be firefly season. We were both thrilled to see real fireflies for the first time…! The whole village was quiet, and compared with Tokyo it was cool in the mornings and evenings. In the morning we enjoyed a gentle-on-the-body, delicious breakfast. We truly felt refreshed from the bottom of our hearts. This is an Accommodation we definitely want to visit again. Thank you for taking such good care of us.

It was a wonderful, very comfortable Accommodation. The Room layout and atmosphere were excellent, and simply gazing at the forest view from the window was soothing—I lost track of time. The in-room Onsen was easy to use, and the water temperature was perfect whenever I bathed. The staff who assisted us were also wonderful. The meals were delicious, and the portions were just right. I would love to stay again in a different season.

I stayed here on a solo trip as a treat for myself. From the moment I arrived, I was comforted by the staff’s warm and attentive hospitality. The meals were packed with fresh vegetables, with generous portions—I was completely satisfied. On top of that, the all-you-can-drink option, pre-dinner snacks, and dessert service made it a truly pampering stay. I was so full after dinner that I unfortunately couldn’t eat dessert, but next time I’d like to plan my appetite better so I can enjoy it. Even when we drove past the Hotel on our way out, the staff waved to me with big smiles, and it left me feeling warmly happy—almost to tears. Next time I’ll come with my family. Thank you for such a wonderful time.

We chose the seasonal activity “YATAI to FARM.” In the morning, we met at the farm, harvested our own vegetables, and the chef grilled them on a teppan right there. They also grilled pork outdoors with 15 different spices. The maitake risotto made with rice grown on-site was outstanding as well. From harvesting vegetables to the meal service, we were truly impressed by the chefs who cooked at a food stall just for us. Although there was occasional light rain, brunch surrounded by nature became an unforgettable memory. Highly recommended!

This was our first stay as a couple with our dog. From the moment we arrived, the owner and all the staff welcomed us with thoughtful care and warm smiles, and any tension quickly melted away, leaving us feeling at ease and at home. We were soothed by the free-flowing natural hot spring Onsen in our room, and enjoyed the calm retro-modern atmosphere throughout the property that felt like stepping into an anime or fairy-tale world. While savoring outstanding, healthy, locally sourced cuisine, we could almost feel impurities gently leaving our bodies and energy returning. We were able to truly relax both body and mind. We will definitely be back.

Because the property is operated by a small team, there were a few minor things I noticed, but the meals were delicious and served in just the right portions, and I was able to enjoy the bath to my satisfaction with a Reservation. I’d love to come back in autumn to see the fall foliage.

Meals are prepared in each Room, and the Onsen is spacious—this is an excellent Ryokan. We keep coming back. We look forward to staying again.

We stayed for 3 days and 2 nights. On the second day, our beloved dog suddenly passed away. As a senior dog, we had prepared for the possibility, but it happened so unexpectedly that we had not brought items such as ice packs for bringing him home. The Hotel kindly provided a basket to lay him to rest in, towels, ice packs, and a blanket. We had reserved dinner at the restaurant as well, but thanks to the staff’s thoughtful consideration, they arranged a private room for us. Because there was a thunderstorm, they also drove us to the dining venue by car, allowing us to enjoy one last meal slowly with him by our side. We are truly sorry for any trouble we caused during the busy summer holiday season. Thanks to your support, we were able to return home safely and send him off peacefully. This year’s extreme heat was especially hard on senior dogs, but we are very grateful that he was able to spend his final moments in the cool Nasu Highlands—enjoying his favorite dog run, Onsen time, and delicious meals. This was our first stay here, and I feel it is rare to find a Hotel that can respond so quickly and compassionately in an emergency. We still have two other dogs at home and would love to visit again. Of course, both the meals and the Facility were excellent as well. Thank you very much for all your help during our stay.

We stayed here on a family trip to celebrate my husband’s 70th birthday. The room was more than spacious enough, and the furnishings were lovely. The in-room bath was also very large, and with the windows wide open it felt like an open-air bath, so we could soak and relax at our leisure. The food was delicious across the board, but the salt-grilled ayu (sweetfish) and the wagyu beef fillet cutlet were especially outstanding. One member of our party has allergies, and they asked for details in advance and prepared alternative dishes for the items concerned, so we could dine with peace of mind. After letting them know about the birthday celebration, they were very considerate regarding both the dining setting and menu, and staff members also offered congratulatory words—my husband looked truly happy. We were able to unwind completely throughout our stay, making it a wonderful celebration. Thank you very much to all of the staff.

It was a wonderful Accommodation. The staff’s service was very pleasant and made us feel truly comfortable. Their efforts for guests and thoughtful hospitality felt warmly sincere. It is a wonderful Accommodation where you can truly relax. We would love to visit again if we have the chance. It was our first time staying in Nasu, and it became a lovely memory for us. In particular, the male attendant’s lighthearted talk at dinner made everyone smile and created a relaxed atmosphere. Thank you very much. We also visited for an anniversary, and we were very happy to receive such a lovely gift. In fact, we just celebrated our 25th wedding anniversary. Thank you again for all your kindness and care. We will cherish it and use it with gratitude.

We stayed in one of the few Rooms with a private open-air Onsen bath. The interior was very stylish and lovely! Because it’s not a large Facility, we rarely ran into other guests. The staff were also very friendly and made us feel at home. The meals were more than satisfying for us as a couple, and hot dishes were served at just the right time so they wouldn’t cool down. We’ve visited many Onsens, but the milky Onsen here felt so wonderful that we’d love to soak in it again. We were truly impressed to have found such an excellent Accommodation where we could fully enjoy the Onsen!

We stayed as a three-generation family of six. Since it was the Obon holiday period, we expected crowds everywhere, but unlike a Hotel, it was much quieter than we imagined and we were able to relax and enjoy a truly wonderful time. The interior has high ceilings and feels very open, and it was spacious enough for six adults to stay comfortably. Because of the typhoon, it got so chilly at night that we turned on the heater, but the air conditioning worked well and kept us comfortable. The Onsen was also delightful, and the beautiful greenery visible from the window was very soothing. This time we ate out for dinner, but next time we’d like to use the hot plate and enjoy cooking together indoors. (One of us doesn’t like insects, so we’re glad we didn’t do a terrace BBQ. There were no bugs inside.) We also really appreciated having a washing machine (with dryer function) and detergent provided—it was extremely helpful when we suddenly needed to do laundry. Our parents were very happy as well and are already saying they want to come again, so we would love to visit again. Thank you so much for such a wonderful stay!!

The bath was excellent. The staff were very courteous, and I would like to stay again. If I had to mention one drawback, there are many stairs, so I would appreciate a ramp.

Wearing a hat in the misty drizzle, I will never forget being able to fully enjoy the beautiful mountain stream and its free-flowing Onsen straight from the source. The abundant volume of hot water, like a geyser, was truly the height of luxury and made for an exceptional holiday. However, it was disappointing that some young people got heavily drunk in the river bath late at night and were shouting loudly, but when I reported it you responded immediately, which I appreciated. I was deeply impressed by your dedication to maintaining order at this traditional Ryokan even at the expense of sleep. I understand there are limits to judging guests in advance, but I feel it would be better to provide thorough reminders beforehand. Sorry for my blunt suggestion. I know it must be difficult with so many different kinds of guests. Still, I thought that filtering out preventable trouble as much as possible would also make things easier for your staff. After all, I want to enjoy this beautiful stream-side hot spring source in peace—and that tranquility is what makes the wonderful cuisine and Room truly shine.

I look forward to every stay. I can relax in the Room with my pet, and with in-room dining, there is more food than I can finish. I’d love to visit again during the New Year holidays!

Thank you for taking care of us again in a Room with an open-air bath. The Room has beds, and at the back there is a spacious armchair where you can sit and relax while looking out at the garden. I was able to unwind there, enjoying tea and reading quietly. With the beds, it was also easy to lie down and rest right away, which gave me a reassuring sense of comfort. Last time we stayed over New Year’s with family, but this time it was wonderful to enjoy the garden as it shifted from summer into autumn while soaking in the open-air bath in the Room. Sanraku is also well known for its baths; in particular, the open-air baths are highly recommended, as you can feel even the natural breeze and soak amid beautiful mountain scenery. As for the cuisine, there has been a change of head chef, bringing a fresh new approach. While maintaining Sanraku’s original attentive Japanese cuisine that highlights seasonal ingredients, I could sense new ideas being introduced. Dishes were served freshly prepared, and it felt clear that great care is taken so guests never grow tired of what is offered. Our attendant provided detailed explanations of each dish and showed wonderful hospitality. An attendant who had looked after us previously also took the time to speak with us. The front desk and welcoming staff remembered our previous stay as well, making this an Onsen Ryokan where you can truly relax with peace of mind. I sincerely hope that such a hospitable Japanese Ryokan will continue its history for many years to come. As an IKYU Diamond member benefit, we received half a bottle of wine as well as shopping vouchers—great value tickets that could be used both for drinks at meals and for souvenirs. This is a Ryokan I would love to visit again.

I came back to Nasushiobara, Tochigi—an unforgettable place for me and my boyfriend of six years—for the first time in a while. We’ve traveled together about ten times, but this stay was truly exceptional. The location and the breathtaking starry sky seen from the private open-air bath in our room made it a wonderfully luxurious experience. The staff were kind and welcoming, and we felt genuinely at ease throughout our stay. In such a special place, he proposed to me. On my birthday, I was able to create my most cherished memory at this beautiful ryokan in a place full of meaning for us. I would love to return again. Thank you so much.

I had some business in Nasu and ended up traveling alone on short notice, so I stayed at this hotel. It was very clean and felt comfortable even for a solo traveler. The price was reasonable as well. If you’re coming by car, I recommend checking in while it’s still light out.

On weekdays, the room-only rate for two people in one room was under 10,000 yen. The view from the room was great, with a beautiful night view of Nasu-Shiobara. It may depend on the timing, but we were also able to see a sea of clouds in the morning. The hot spring had an open-air bath and was very relaxing. Even in my 50s, I enjoyed the outdoor hot spring pool. Making your own grilled dango was also fun. I’d like to stay again.

This time, we chose this cottage so we could play the ukulele in the Room. It was our first time staying at such a wonderful Accommodation, and we were truly impressed!! Because it’s relatively new, everything was excellent—to the point that we felt like staying two nights next time. We were completely satisfied! The bedroom was spacious and relaxing; it really soothed us. Highly recommended for any occasion!