Around Shirakawa Highland Country Club × Stays Popular For Snow-View BathsHighly-rated Hotel·Ryokan

This was our first stay as a couple with our dog. From the moment we arrived, the owner and all the staff welcomed us with thoughtful care and warm smiles, and any tension quickly melted away, leaving us feeling at ease and at home. We were soothed by the free-flowing natural hot spring Onsen in our room, and enjoyed the calm retro-modern atmosphere throughout the property that felt like stepping into an anime or fairy-tale world. While savoring outstanding, healthy, locally sourced cuisine, we could almost feel impurities gently leaving our bodies and energy returning. We were able to truly relax both body and mind. We will definitely be back.

It was a wonderful, very comfortable Accommodation. The Room layout and atmosphere were excellent, and simply gazing at the forest view from the window was soothing—I lost track of time. The in-room Onsen was easy to use, and the water temperature was perfect whenever I bathed. The staff who assisted us were also wonderful. The meals were delicious, and the portions were just right. I would love to stay again in a different season.

We stayed here on a family trip to celebrate my husband’s 70th birthday. The room was more than spacious enough, and the furnishings were lovely. The in-room bath was also very large, and with the windows wide open it felt like an open-air bath, so we could soak and relax at our leisure. The food was delicious across the board, but the salt-grilled ayu (sweetfish) and the wagyu beef fillet cutlet were especially outstanding. One member of our party has allergies, and they asked for details in advance and prepared alternative dishes for the items concerned, so we could dine with peace of mind. After letting them know about the birthday celebration, they were very considerate regarding both the dining setting and menu, and staff members also offered congratulatory words—my husband looked truly happy. We were able to unwind completely throughout our stay, making it a wonderful celebration. Thank you very much to all of the staff.

It was my first time staying at an all-inclusive Hotel, and I was truly impressed by how outstanding and delicious the food was. The staff were also very helpful and responded quickly to any questions, which I really appreciated. I would like to visit again during the autumn foliage season.

We stayed for one night with my daughter’s family, our grandchildren, and our Chihuahua. The Room was clean and spacious, and the kids and our Chihuahua were running around happily!! We were very satisfied to enjoy a BBQ on the covered terrace without worrying about the weather. Breakfast arrived warm in the delivery box, so we could eat right away—and it was delicious! The bathroom was also spacious, and we all enjoyed it together. Unfortunately, it rained so we couldn’t use the dog run, but we’d love to come back and try again! We’ll definitely stay again as a family.

Our children love this place, and we visit almost every year; this year again we were able to relax and enjoy our stay. There was a small mix-up with part of the dinner, but it was resolved promptly, and both the staff’s response and follow-up were excellent, so we were very satisfied. We would love to visit again.

Thank you for taking care of us again in a Room with an open-air bath. The Room has beds, and at the back there is a spacious armchair where you can sit and relax while looking out at the garden. I was able to unwind there, enjoying tea and reading quietly. With the beds, it was also easy to lie down and rest right away, which gave me a reassuring sense of comfort. Last time we stayed over New Year’s with family, but this time it was wonderful to enjoy the garden as it shifted from summer into autumn while soaking in the open-air bath in the Room. Sanraku is also well known for its baths; in particular, the open-air baths are highly recommended, as you can feel even the natural breeze and soak amid beautiful mountain scenery. As for the cuisine, there has been a change of head chef, bringing a fresh new approach. While maintaining Sanraku’s original attentive Japanese cuisine that highlights seasonal ingredients, I could sense new ideas being introduced. Dishes were served freshly prepared, and it felt clear that great care is taken so guests never grow tired of what is offered. Our attendant provided detailed explanations of each dish and showed wonderful hospitality. An attendant who had looked after us previously also took the time to speak with us. The front desk and welcoming staff remembered our previous stay as well, making this an Onsen Ryokan where you can truly relax with peace of mind. I sincerely hope that such a hospitable Japanese Ryokan will continue its history for many years to come. As an IKYU Diamond member benefit, we received half a bottle of wine as well as shopping vouchers—great value tickets that could be used both for drinks at meals and for souvenirs. This is a Ryokan I would love to visit again.

It was a wonderful Accommodation. The staff’s service was very pleasant and made us feel truly comfortable. Their efforts for guests and thoughtful hospitality felt warmly sincere. It is a wonderful Accommodation where you can truly relax. We would love to visit again if we have the chance. It was our first time staying in Nasu, and it became a lovely memory for us. In particular, the male attendant’s lighthearted talk at dinner made everyone smile and created a relaxed atmosphere. Thank you very much. We also visited for an anniversary, and we were very happy to receive such a lovely gift. In fact, we just celebrated our 25th wedding anniversary. Thank you again for all your kindness and care. We will cherish it and use it with gratitude.

From the entrance, the lobby feels very luxurious. The room lighting was quite dim, and I wished it were a bit brighter. There was no in-room safe for valuables; when I asked, I was told the front desk could hold them. Honestly, I felt a little uneasy leaving my wallet and cards in the room. Each room has its own bath, so the public bath was not crowded. The milky white sulfur hot spring was wonderful. Dinner blended Japanese cuisine with French elements; it looked beautiful and tasted excellent. The recommended sake was truly delicious—when I looked it up later, I found it is rare and difficult to buy as an individual. It was a bit more expensive than what you typically get at a ryokan, but it made sense. Breakfast featured many small dishes lined up beautifully, and everything was delicious—I was very satisfied. In the lobby lounge at night, we enjoyed alcohol and snacks. Being able to choose cocktails as well as beer and wine was a big plus. In the morning, we relaxed with after-breakfast coffee. Those looking for traditional Japanese ryokan hospitality may find some aspects lacking (for example, no help carrying luggage to the car or send-off after checkout), but for anyone seeking great food and exceptional hot springs water quality, this is a very satisfying place to stay. I would love to stay here again.

Wearing a hat in the misty drizzle, I will never forget being able to fully enjoy the beautiful mountain stream and its free-flowing Onsen straight from the source. The abundant volume of hot water, like a geyser, was truly the height of luxury and made for an exceptional holiday. However, it was disappointing that some young people got heavily drunk in the river bath late at night and were shouting loudly, but when I reported it you responded immediately, which I appreciated. I was deeply impressed by your dedication to maintaining order at this traditional Ryokan even at the expense of sleep. I understand there are limits to judging guests in advance, but I feel it would be better to provide thorough reminders beforehand. Sorry for my blunt suggestion. I know it must be difficult with so many different kinds of guests. Still, I thought that filtering out preventable trouble as much as possible would also make things easier for your staff. After all, I want to enjoy this beautiful stream-side hot spring source in peace—and that tranquility is what makes the wonderful cuisine and Room truly shine.

I look forward to every stay. I can relax in the Room with my pet, and with in-room dining, there is more food than I can finish. I’d love to visit again during the New Year holidays!

The bath was excellent. The staff were very courteous, and I would like to stay again. If I had to mention one drawback, there are many stairs, so I would appreciate a ramp.

I had some business in Nasu and ended up traveling alone on short notice, so I stayed at this hotel. It was very clean and felt comfortable even for a solo traveler. The price was reasonable as well. If you’re coming by car, I recommend checking in while it’s still light out.

On my first trip to Nasu-Shiobara, I stayed at Laforet and was able to relax in a Hotel set in a wonderful natural environment. The Shuttle Service driver and the front desk staff were very helpful, and the meals were delicious with a well-balanced menu. The staff who served the food also had excellent manners, which made the experience even more pleasant. The sulfur bath soothed my fatigue. The room was well cleaned and maintained, and I was satisfied with everything at an affordable price.

I came back to Nasushiobara, Tochigi—an unforgettable place for me and my boyfriend of six years—for the first time in a while. We’ve traveled together about ten times, but this stay was truly exceptional. The location and the breathtaking starry sky seen from the private open-air bath in our room made it a wonderfully luxurious experience. The staff were kind and welcoming, and we felt genuinely at ease throughout our stay. In such a special place, he proposed to me. On my birthday, I was able to create my most cherished memory at this beautiful ryokan in a place full of meaning for us. I would love to return again. Thank you so much.

The adults enjoyed the hot springs, while the kids had a great time with the games and post-bath lounge area, as well as the dango and s’mores. The water quality was excellent—so soothing that we wanted to warm up in it again and again. Grilling our own dango and eating them freshly made was even more delicious than we imagined, to the point where we wanted to eat several. Since we traveled as a large group, it was also great that we could buy whatever we wanted at the supermarket and eat whenever we liked—it felt wonderfully flexible. In the middle of the night, my son suddenly became unwell and caused some trouble, but you handled everything without showing any displeasure. Even though it seemed like we should have paid an extra linen fee, you kindly said it was fine. You also checked in with us afterward—“Was he okay after that?”—and warmly told us, “Please come again!” Thanks to your hospitality, we were able to enjoy our stay comfortably until the very end. We will definitely visit again. Thank you very much for taking such good care of us.

It was a clean and comfortable accommodation. The meals were delicious and plentiful, with charming tableware that made dining enjoyable. In addition to the dishes shown in the photos, there were tempura, grilled items, and desserts, leaving us completely satisfied. The onsen was relaxing, and the handmade open-air bath featured many cute ornaments and plants, making it a delightful experience. The staff at the accommodation were cheerful and kind. I would love to stay here again when visiting the Fukushima area.

We stayed for two nights. We arrived on the day a typhoon hit, and after struggling to chop firewood it burned out in no time. Feeling discouraged, we headed for the open-air bath, but a sudden downpour intensified and something fell from the chestnut tree overhead, brushing my shoulder—so I hurried out of the tub. Then I stepped barefoot on a spiky chestnut burr and made my way back to the cabin with rain- and tears-blurred vision. Still, thanks to the clean, wonderfully fluffy bed, I was able to relax. The next morning, freshly ground and brewed coffee—made while my left forearm flexors trembled from all that wood-chopping—was exceptional. On our final morning after the typhoon had passed, we woke up early and had breakfast outside. No need to despair over a soaking-wet fire pit: a cassette gas stove is provided. The salt and pepper provided were so delicious that we put them on everything. Even an ordinary fried egg bought at a supermarket in Tokyo tasted as if it had been reborn as a “Nasu Highlands sunny-side egg” with just those seasonings. Reading this back, it sounds like only slightly questionable memories remain—but this is a wonderful Facility that I can highly recommend even for outdoor beginners like me. If it’s this fun even during a typhoon, I’m sure it would be amazing in good weather, so I’d love to return if I get the chance. *If you’re visiting: please watch out for the chestnut tree above the Onsen and your footing.*

The meals and baths are excellent. The rice and soba are delicious. The Room feels clean. The quiet atmosphere is very relaxing. I would like to visit again. From a repeat guest who has stayed many times. The service is also good.

We stayed here as three generations of our family. We were looking for a hidden hot spring inn and found Kashiwaya Ryokan, so we made a reservation. The indoor bath and open-air bath were a little on the hot side. The rock bath was hot, and the atmosphere was amazing! The meals were just the right amount, and we enjoyed local ingredients. The staff also had a warm, homey feel, so we were able to relax and take our time.