Around Zao Heartland × Stays Popular For Snow-View BathsHighly rated Hotel·Ryokan

I stayed here again for the first time in five years. The food and service felt much improved, which was a pleasant surprise. For example, the rice at breakfast was excellent—among the best I’ve had in Yamagata. I also enjoyed chatting with the staff and had a great time. I’d like to visit again soon.

I had a very comfortable 3-day, 2-night stay in a quiet setting. The meals were delicious, and the nightly mini concerts in the lobby were truly relaxing. As I was traveling solo, it wasn’t cheap, but the Facility and the quality of the cuisine more than justified it. If I had to mention one thing, the toilet paper in the Room was thin and a bit inconvenient to use. It was a wonderful and comfortable Hotel that will likely make me want to return again in summer.

It was an extremely satisfying trip. The service was refined, courteous, and pleasantly discreet. In particular, the veteran staff member with sommelier credentials made superb selections of sake and wine, which made our meals and conversations all the more enjoyable. The plaster walls in the room created a comfortable atmosphere that felt truly soothing. We would love to return again. Thank you very much.

Last year, I was impressed by the variety of Onsen and the fresh vegetables, so I stayed again this year. The Room we chose had a bedroom on the second floor and a wonderful layout. We were thrilled to spot a wild squirrel from the balcony, even if only for a short time. I heard the chef has changed, so the overall impact was slightly different, but everything was delicious, with fresh vegetables featured throughout the menu. The morning tomato juice was just as fresh as ever and outstanding. Not only is the Onsen excellent, but there is also a wide selection of drinks available, making this Accommodation more satisfying than any other Onsen Accommodation. It’s a bit far from Tokyo, but I would love to stay again to relax with superb Onsen and fresh vegetables.

We stayed as a family gathering with relatives, including five preschool children. The entire Accommodation (lobby, Room, etc.) was kept very clean, so our stay was comfortable. Since the children were constantly full of energy, we requested a private dining room for meals. You provided a very spacious room, and the food was refined and delicious, using local ingredients. Everyone’s hospitality was wonderful and welcoming, and we would like to stay here again for our next family gathering. Thank you very much for your thoughtful care in many ways.

A Room with an open-air bath, great views, and a wonderful atmosphere. We also appreciated being able to enjoy free drinks such as beer. Both dinner and breakfast were satisfying in both quantity and quality. The relaxed dining atmosphere was excellent! The staff’s thoughtful hospitality was also very pleasant.

I stayed here with the Zao Snow Monsters package in Shiroishi-Zao. The hot spring was excellent and very refreshing. The meals were very generous, and I ended up leaving a lot. I would like an option with smaller portions.

This time I took the Shinkansen to Sendai and used the free Shuttle Service bus from Sendai Station for a round trip. After arriving, I had a beer, and at dinner I ate and drank as well. I also got to use the pool, so I was very satisfied. Since I was traveling alone, my Room was a single and felt a bit small, but next time I'd like to go with friends and try staying in a larger Room. I'd like to visit again.

The price was reasonable compared to others, and it was great that the Room had a private Onsen. However, there was an issue: the sewage smell was extremely strong, which was disappointing. The odor came up from under the bathroom doorway and from the sink, making me feel unwell, and that was very unfortunate. (Later, I received an email from the owner explaining the cause and apologizing, but I wish it had been checked and inspected before my stay.) Also, since this plan was No Meals Included, it would have been helpful to have aluminum foil, plastic wrap, and a measuring cup for the rice cooker. Because the Accommodation is located in the mountains, I recommend arriving during daylight hours. There is nothing around it, so it was very quiet. I would like to stay again.

Stayed after visiting Matsushima! The kids enjoyed making prayer beads at Entsuin Temple. We also lined up for 30 minutes before opening to try the famous Sendai beef tongue, and it was worth the wait—delicious! Check-in and check-out times being separate was a bit inconvenient. We received a breakfast coupon and took out drinks on our way back—thank you! However, it would have been even better if that discount could be applied to the Room rate instead. The Onsen was amazing and left us impressed. It would have been perfect if there were one more bedroom. Unfortunately, we couldn't see the stars due to rain, but the kids loved the large bed—thank you so much!

Everything was excellent, including the surrounding environment. The staff and the proprietress were all impeccable in their hospitality. Thank you very much. We will visit again in November to see the autumn leaves.

The building itself isn’t exactly new, and the room showed some noticeable signs of repairs… but I was truly able to spend a deeply relaxing time. The private open-air bath was wonderful and felt amazing, and the indoor bath was also bright and airy with large windows. But my favorite was actually the shared open-air bath. The water temperature was just right for a long, leisurely soak, and the scenery at night and in the morning felt completely different—both were truly captivating. I also used the foot acupressure massager that was set up after bathing, and it felt incredible! And above all, the meals! Both the meat and fish were delicious, and looking at the course as a whole, there wasn’t a single moment where I thought “I wish they had this too”—it was completely satisfying from start to finish. I couldn’t believe you can enjoy food of this quality with a course priced at just under 13,000 yen these days. Having dinner served in the room made it even better… And being able to place orders by smartphone was so convenient. Most of all, the smile of the staff member who brought everything to us—it genuinely soothed me. I could go on forever about what I loved… The welcome sweets on arrival were delicious, the coffee available throughout our stay was great… and then there’s the rooftop! I’ll never forget spending time on that quiet, open rooftop terrace. The futon bedding had a nice weight to it so I slept soundly—I’m beyond satisfied. It made me think: I definitely want to stay again. Oh—but next time I’ll choose a room with an en-suite toilet! Haha. Thank you very much for everything!