Around Kyodo no Mori Park - BBQ Area × Accommodation With À La Carte DiningHighly rated for dining at Hotel·Ryokan

I forgot my phone and some clothes, but the staff kindly contacted me, and when I came to pick them up, they handed them to me with a smile. I sincerely thank the staff member who assisted me over the phone and the female staff member at the front desk. I live relatively nearby, but I will definitely stay again.

I feel this every time: it’s conveniently located in the Tama area, close to Shinjuku, and it also makes driving home to Kanagawa smooth and easy. Richmond has truly taken great care of me. This time in particular, a female staff member at the front desk kindly explained how to use Points in a clear and easy-to-understand way. I was very happy. The double Room I’ve been using recently was also clean, and I had a comfortable stay. I also appreciated the free drinking water and hot water service in the hallway—I enjoyed tea and coffee. In addition, having covered parking where you don’t get wet even when it rains, with an elevator nearby, is a real plus for guests. I look forward to staying with you again.

It was conveniently located near the station. The automated check-in was also very convenient. The Room was well cleaned and very tidy. Breakfast offered a wide variety of options, and I was satisfied. I would like to stay again. Thank you.

We stayed for one night over the weekend as a family. We enjoyed Futako-Tamagawa’s unique blend of urban convenience and nature, and the large public bath was excellent. We were able to relax together as a family. We would love to stay again if we have the chance.

This was my first stay. The front desk guidance was clear and very kind—my first impression was excellent. The dinner included in the Plan was plentiful and delicious. The only disappointment was that my Room was on the side without a view. I’ve already made another Reservation for the near future, and I hope to have a great view next time.

I checked in late and didn’t use the lounge, but there were various services depending on the time, so I’d like to use them next time. They upgraded my Room, and I stayed in and enjoyed having a spacious Room all to myself. Both the room service and breakfast the next morning were delicious, and perhaps because of the quality ingredients, I didn’t feel heavy afterward. The bathtub in the Room was large and helped me relax, and the towels were from Hotman with a nice feel against the skin. Amenities were available at the front desk, but I used what I brought with me. All staff members were kind, so I felt at ease throughout my stay.

Both the front desk and the lounge offered exceptionally warm, pleasant service—rare for a Hotel—and it really helped me relax. Since I was on a lower floor, getting around by stairs was easy and convenient. As I booked the premium type, I could also use the lounge with complimentary drinks (including alcohol), which almost felt wasted on a simple business trip. If you plan to have dinner in the lounge, I recommend adding an à la carte dish (the buffet is average). Unfortunately, the overall behavior of Japanese tourists at that time wasn’t great (nothing that can be helped). One concern was that there was quite a strong vibration noise coming from somewhere on an upper floor until late at night, which would make it hard to relax during the day.

I stayed for two nights, and the breakfast menu changed between the first and second mornings, which was delicious. On the second day, I also had dinner at the restaurant. It was authentic Chinese cuisine yet reasonably priced. I also appreciated that it was just a short walk from the station. I would like to stay here again if I have the opportunity.

Start your stay with complimentary coffee in the spacious lobby. The Room layout felt more spacious than the square meterage suggests. With a large luggage rack and shelving in the hanging space, it was very convenient to use. A generously sized table and ottoman made it comfortable to relax in the Room as well. I also liked the larger slippers and separate pajama set. The wash towels at the amenity bar felt wonderful to use, and I was very happy they also had sunscreen available. Close to the station, a convenience store right across the street, a delicious Kyushu cuisine restaurant on the first floor, and friendly greetings from the room staff we passed in the hallway—all of it made for a great experience, and I would definitely like to stay again.

I stayed with the No Meals Included plan. For a property with a sauna, I think it’s good value: it’s close to the station, and both the Room and the Hotel overall feel well maintained rather than worn out. My daughter’s family lives in Azamino, and until now I’ve stayed at Hotels in Shin-Yokohama or Center-Minami, but from now on I plan to stay at Hotel Kajigaya Plaza.