Bay Area (Universal Studios Japan · Nanko) × Day-Use Accommodation With Free-Flowing Natural OnsenHighly rated for rooms and amenities at Hotel·Ryokan

I have been staying here for several years, and this is my third stay this year, following winter and spring. The seasonal cuisine is both delicious and beautifully presented. The drinks in the refrigerator have changed from Jurokucha to green tea since last year, but I would prefer a caffeine-free tea at night.

This was my fifth stay. Despite the high price, it was the worst so far. What was good: The Onsen hopping was as good as always. What was bad: At dinner, I ordered a draft beer, but it took a long time to arrive. When I rang the bell to call staff, the female attendant said, “Was it not served yet?” in an extremely unfriendly manner. Also, although I requested the same Room as last time, I was given one where the sink and toilet were in the same space. There were also steep steps inside, which was difficult for elderly guests. There were no power outlets near the bed, which was inconvenient. The TV couldn’t play YouTube (even though I have an account), which was very disappointing. It felt like an ordinary Room with only a massage chair. I will think twice about staying again next time.

Four of us women stayed in the Room called “Yomoyama.” As a corner Room, it had great views, and we loved the lush garden and the spacious Japanese-style Room set up as a summer tatami sitting area. Every attendant provided wonderful service, so we were able to relax and enjoy our stay. Dinner was thoughtfully prepared, and we enjoyed every dish. From 8:00 p.m., we took a walk in the garden to watch fireflies; since the weather was good, we saw many of them. It was a great trip where we could feel the charm of Japan in this historic and wonderful building.

We stayed with our children and grandchildren to celebrate my husband’s 60th birthday. Not only was the Facility beautiful and wonderful, but all of the staff were kind and greeted us with warm smiles, which made our stay very pleasant. Thank you very much. However, our grandchildren got extremely excited and were quite noisy during meals, so if we made other guests uncomfortable, we sincerely apologize… To everyone who stayed on the same day—sorry! Our grandchildren seemed to have a great time as well, and our whole family was very satisfied with our stay… We’re sorry—and thank you again. It was a Hotel we’d want to visit again and again.

Stayed one night for a golf and Onsen trip. The Accommodation has a retro Showa-era atmosphere, and the Facility is old, but the Onsen water is silky-smooth and excellent. The meals offer many dishes with generous portions. The staff are also kind and attentive. A highly satisfying Accommodation at a reasonable price.