Bay Area (Universal Studios Japan · Nanko) × Accommodation With Relaxing Welcome LoungeHighly rated for customer service and hospitality at Hotel·Ryokan

I stayed here while sightseeing in Osaka. The hotel is conveniently located near the station, and the room was spacious and easy to use. The table and chairs in the room were very practical and made my stay even more comfortable. The amenities, welcome drink, and breakfast were simple but well taken care of, and I was very satisfied. The staff were kind as well, which made for a great trip. Thank you very much.

The hotel is comfortably pleasant and clean, so you can stay without any inconvenience. The breakfast is delicious, and the staff are wonderful. If you’re coming from another prefecture to visit Suminoe Boat Race Track, it’s an ideal choice. There are many great places to eat nearby, and it also has easy access to the subway, making it a very convenient hotel to use.

The facilities themselves haven’t changed much, but overall satisfaction is high thanks to features like bathrooms with a separate washing area in every room and dining options that stay open late. If I had to point out anything, it would be the lack of hooks in the room for hanging bath towels, and the toilet soundproofing being a bit weak—sounds from inside can be heard in the room. I’d like to see this improved. Breakfast has changed slightly compared to before, but I really enjoyed it. That said, there seemed to be fewer types of bread than you might expect for breakfast, though considering it’s a theme park restaurant, that may be fine. It would have been even better if items like pickled plums or seasoned seaweed were available at the pickles station. I understand dinner buffet service will be moved over to Vita, and that seems like one possible approach. I also think you could do more to highlight to hotel guests that Rex Cafe and the lounge are open late. Guests coming from far away tend to spend as much time as possible in the park and may not make it in time for the buffet’s last order—so having dinner options available later would likely be appreciated. I’m looking forward to further improvements.

Thank you for upgrading our room as a member benefit. The spacious room and the view from the couch made us feel truly pampered—it was wonderful. The bathroom also had a glass-partitioned shower area, and on top of that, the showerhead was a ReFa showerhead!! We didn’t expect such an enjoyable shower time. It was only a one-night stay, but if we have the chance, we’d definitely like to stay for multiple nights next time.

We stayed here to visit USJ. My husband misplaced his earphones in the Room, and we searched everywhere, including under the bed—but there wasn’t a speck of dust under it!! I assumed it would be dusty and didn’t want to see anything unpleasant, so I suggested we look for them on the last day, but I was amazed at how thoroughly everything had been cleaned. Also, the complimentary soft-serve ice cream in the lounge was just what we needed after a long day—it really refreshed us. Our kids are already saying they want to go to USJ again!! When we do, we’d love to stay here again. Thank you very much!!

Conveniently located near the station and featuring a large public bath, it was perfect for soothing my tired body after a long day of walking. I was very satisfied with the women-friendly services, such as being able to choose shampoo and conditioner and borrowing a hair iron.

It was so lush and green that it hardly felt like Osaka, and it was incredibly relaxing. The staff were kind, and we had a wonderful time. Thank you very much. We will visit again.

I enjoyed the Club Floor last time, so I came back again right away. The Room was as spacious as ever, and with the projector I was able to relax and watch a movie. However, compared with my previous stay, the club lounge felt less impressive. The Häagen-Dazs was gone and there were only frozen crepes, and dinner also had fewer menu items, which was disappointing. Even if Häagen-Dazs isn’t possible, it would have been nice to have at least regular ice cream. Since the selection of alcoholic drinks is limited, I’d be happy if you could add options like umeshu as well. It’s still a great value for a Club Floor stay, so I will stay again.

I used this accommodation for a trip to the Expo from Hamamatsu, and the access to the venue was excellent, making it very satisfying. Located in Bentencho, you can take the metro line from there to reach the Expo venue, which is great for sightseeing. The staff were all young and friendly with a refreshing attitude.