Onsen Areas around Miyajima × Stays Popular For SunsetsHighly rated for customer service and hospitality at Hotel·Ryokan

We truly felt your wonderful service and hospitality throughout our stay. The location, the meals, the baths, and all of the staff were genuinely excellent. You even prepared kaiseki cuisine for our 9-year-old son and accommodated a change to our breakfast time. Both the dinner kaiseki and breakfast were absolutely delicious, and it was clear how much care and effort went into them.

On my first trip to Hiroshima, I stayed here first. The Room was clean, spacious, stylish, and very comfortable. All the food and drinks were delicious, and the staff were warm and welcoming, which made for a wonderful trip. I would definitely like to stay at this Accommodation again.

The Hotel is located right in front of Miyajima Port, making access excellent and extremely convenient. Even before check-in and after check-out, we could use the lounge and enjoy ice cream, coffee, and other drinks. Depending on the time of day, there was also a momiji manju service, plus vouchers to redeem momiji manju at shops on Miyajima (including fried momiji), and candy ice cream after the bath—everything was thoughtfully provided. The facilities were very clean, and the buffet featured carefully prepared dishes made with locally sourced ingredients. With an all-inclusive plan that included alcohol as well, we were very satisfied overall. The lemon herb tea in the restaurant was especially delicious; we highly appreciated that it used Hiroshima lemons and herbs, to the point that we wanted to buy it. We think it would be great if it were sold in the Hotel’s souvenir corner or similar shop.

The staff member who welcomed us was outstanding, and the drinks and light snacks in the lobby were excellent, giving us the immediate impression that this was a top-class Hotel. The meals were delicious and high quality, and we were very satisfied with the thorough explanations and attentive service despite how busy it seemed. The location is great, with beautiful views of the Seto Inland Sea and a well-maintained building; it was comfortable, and because it faces west we could enjoy the scenery throughout without worrying about direct sunlight. The private bath was also spacious, clean, and comfortable. The late-night curry service was perfectly timed when we felt a bit hungry, which increased our satisfaction even more. If I had to mention anything, aside from the person who first assisted us and the staff member who served us at dinner, some others—while doing their best—seemed inexperienced; also, the building felt somewhat like a retreat facility rather than having more distinctive character.

This Accommodation is an entire private house, so it may feel a bit oversized for two people for one night. However, since we had previously stayed in cramped business hotels, the sense of space here was on a completely different level, and it really helped us recover from the day’s fatigue. There are many Rooms, including some hideout-like spots, and there are also two toilets, so I think it’s ideal for groups staying multiple nights—especially for those who want to cook for themselves. That said, perhaps because it was during a holiday period, the bathroom cleaning didn’t seem to be done in time, and the drain was dirty. It was a bit disappointing given how great everything else was. Overall it was excellent, and if we have another chance next time, we would definitely like to stay again.

Conveniently located near the ferry terminal and Omotesando. The lobby had a lovely atmosphere. The dinner set was delicious and elegantly presented, and the staff were courteous. Even during an evening stroll, they greeted us warmly, which made us feel very welcome.

During our stay, every staff member provided attentive hospitality, and our whole family had a very comfortable time. We also greatly appreciated your prompt help with an item we left behind. We would love to stay again. Thank you very much.

The staff service, Facility, Room, Miyajima cruise, dinner, and breakfast were all very satisfying. We had a Multiple Night Stay, and there was almost nothing repeated at dinner. Also, the rice balls made on the spot at breakfast were perfectly shaped, and our whole family enjoyed them. Thank you very much to all the staff.

I was a little worried because there were no Reviews, but the toilet and indoor shower were very clean. The open-air bath in the garden was especially relaxing, and there was also a table and chairs in the garden, so we could take our time and unwind. I stayed with my son and his wife, and since the Rooms were separate and each had its own toilet and shower, we were able to get ready smoothly in the morning. This is an Accommodation I would like to stay at again.