Okawa Onsen × Accommodation With Private Hot Spring SourceHighly rated Hotel·Ryokan

We were satisfied with everything—the views, the hot springs, and the meals. Even though we arrived late due to holiday traffic, the staff kindly accommodated us, which was very helpful. At night, outside noise can be easy to hear, so if you have trouble falling asleep, we recommend bringing earplugs. On the plus side, the sound of bell crickets was pleasantly soothing.

From arrival to departure, it was a truly satisfying trip. The food was not only delicious, but also beautifully presented for the eyes to enjoy. The Room was spacious and clean, and with various types of Rooms available, you can enjoy staying here again and again. Because Gyokusui’s cuisine is outstanding, I had been wanting to visit other Gyokusui locations as well. When I was told there is a Gyokusui in Kawazu, I received a brochure and would definitely like to visit next time.

From the moment you meet the shuttle bus driver, whose warm and pleasant service sets the tone, your enjoyable trip begins. This was our second stay, and just like last time, we truly appreciated the heartfelt hospitality. Last time we arrived late and missed out on the pancakes, but this time we were able to enjoy them fully and were very satisfied. We choose this property for its rare teppanyaki dinner option, and every time we are delighted with the meal. This visit also made for a wonderful birthday celebration. We hope you will continue to provide the same thoughtful and creative hospitality in the future.

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

We were very satisfied with both the Room and the meals. We have stayed at various Ryokan and Hotels considered fairly upscale, but here we especially felt every staff member’s genuine care and dedication to ensuring guests are happy—it was a wonderful experience. My wife also said she would like to come again.

We had a very meaningful time in Atagawa, including enjoying the nearby restaurants. All of the staff were kind and helpful—thank you very much. The pool and the café next to the pool were great. The game arcade was also well stocked with toys for kids. We could watch the sunrise from our room and start the day feeling refreshed. The dinosaur treasure-hunt game was fun too. One free drink each day at the café was a nice perk. Checkout is at 11:00, so we could take our time.

I made the mistake of thinking I had booked the same Room as before, not realizing it had been completely renovated, and only noticed after entering. I hadn’t read the description carefully enough. It was my first time using a daybed, but it felt modern, and I’m satisfied with it in its own way. As for the in-room bath, last time it rained and we got caught in the rain while using the open-air bath, but this time it felt easier to use than before. However, adjusting the temperature is still a bit tricky. The meals were just as satisfying as before in both portion size and taste. Last time, simmered golden eye snapper was served at the end when I was already very full, so I couldn’t finish it, but this time it was served midway through and I was able to eat everything. That said, the seasoning of the spiny lobster dish didn’t quite suit two elderly guests like us. It felt overly elaborate and seemed to mask the lobster’s natural flavor. For us, something simpler like sashimi or simply grilled would have been better. Our attendant was a foreign national and did their best to explain each dish clearly, which we appreciated; casual conversation might be difficult though. It seems that staffing shortages have reached Hotels as well. We were impressed that you greeted us right as we drove in upon arrival and saw us off at departure—service that remained just as attentive as last time. If we have another chance to visit Izu, we would like to stay with you again. Thank you very much.

Dinner was delicious. The staff spoke Japanese well, so there were no inconveniences. At night, we could hear the sound of the waves, which was very nice. The large public bath and sauna at night were not crowded, so we could relax. I would like to stay again. Thank you very much. The woman at the front desk was from Nepal. My condolences regarding the disaster—please stay strong.

~Standard~ Enjoy Atagawa Onsen: 1 Night, 2 Meals Buffet Plan True to its name, the hotel stands at the highest point in Atagawa, offering outstanding views. Especially after breakfast, if you exit the dining room and head to the rooftop on the left, you’ll be so impressed by the scenery that you may find yourself exclaiming in awe. The building does show its age overall, but many facilities have been updated and include modern features. The rooms are spacious and comfortable, and combined with the view from the windows, they make it easy to relax. With no steps and handrails installed, it is also designed to be friendly for guests with limited mobility. As for dining, I felt it offered excellent value for money. You can sense their effort to work within a limited budget while still aiming to maximize guest satisfaction. The hot springs were very relaxing, and the view from the open-air bath is wonderful as well. One issue was that there is no clock in either the bathing area or the changing room—this really should be addressed. When you lose track of time, even while relaxing you can start to feel uneasy. Also, I would like them to place water dispensers in each changing room rather than only in a shared area between men’s and women’s sections; it’s entirely possible for someone to feel unwell if they can’t hydrate during bathing. It’s a good hotel—I’d like to make an opportunity to stay again.

We could choose our meals, and we were very satisfied with the seafood shabu-shabu we had hoped for at dinner. The Japanese breakfast also came with plenty of sides to go with rice, and I ended up having a second helping. We also enjoyed the somen before dinner, ice cream and coffee milk after the bath, late-night soba (ramen), and the free drinks at the front desk. The Room was spacious and even had a massage chair, so we could truly relax. It was a shame the weather wasn’t great, but if it had been clear, we probably could have seen a beautiful starry sky from the terrace—I'd love to visit again if I get the chance.

Although it was a last-minute Reservation, the staff were very kind and helpful. The meals were delicious! The Onsen was hot and left my skin glowing. I love a hotter Onsen, so I was really happy. I’d love to stay again. The nearby beach had very high waves, but that was fun in its own way. After getting out of the sea, I appreciated having showers available to rinse off the sand.

All the staff were very kind, and I had a truly relaxing stay! I was a bit nervous because the sand bath required same-day Reservation, but I was able to use it without any issues. It felt wonderful. The meals were excellent, and I’m glad I chose this Accommodation. There should have been several other guests staying, but it felt like I only ran into people occasionally. I’d love to come again.

The staff’s thoughtful hospitality, the dinner and breakfast, and the view from our Room were all wonderful, making this a truly memorable stay. The nostalgic Showa-era retro atmosphere throughout the building was also very impressive and gave us a comforting feeling, as if we were visiting my grandmother’s home. In particular, the simmered splendid alfonsino served at dinner was exquisite, and we were very satisfied with the wide variety of dishes. However, because everything was so delicious, there was more food than we could finish, which made us feel a bit sorry. If possible, having an option to reduce 2–3 items or cut back on heavier dishes such as hot pot dishes—while enhancing signature items like sashimi—would make the experience even more appealing. Housekeeping was thorough and we stayed comfortably, but we did notice some signs of age in parts of the Facility, so we hope repairs will continue little by little. This is an Accommodation we would definitely like to use again.