Kitagawa Onsen · Atagawa Onsen × Accommodation With Private Hot Spring SourceHighly rated for dining at Hotel·Ryokan

I loved everything—the location of the Accommodation, the beautiful and calming interior, the spacious and impeccably clean Room with a semi-open-air bath, and the lush Japanese-style garden full of greenery. We chose the “Izu Seasonal Kaiseki” Plan, and both dinner and breakfast were outstanding in quality and generous in portion size. The free-flowing Onsen water could be enjoyed at our leisure in the private open-air bath, the large public bath, and in our Room. The Onsen water—said to be 120°C just five minutes earlier—was carefully temperature-controlled so it reached the tub at a perfect temperature: neither too hot nor too lukewarm. I also appreciated the thoughtful services such as matcha tea and traditional sweets at check-in, a pot of iced water delivered to the Room during dinner, and sherbet or coffee served in the lobby after bathing—but above all, what impressed me most was the attentive hospitality of every staff member. With unstable weather and days of rain leading up to our stay—and rain forecast for our dates—I was worried at first. Fortunately, we had good weather for both days we were there, and staying at such a wonderful Accommodation with such high service standards made this trip truly relaxing. Thank you very much. Of course I would love to return here again, and I also feel like visiting “Izu Kawazu-hama Isoaruki no Yuyado Shiogumo” and “Omuro no Mori Gyokusui.”

From the moment you meet the shuttle bus driver, whose warm and pleasant service sets the tone, your enjoyable trip begins. This was our second stay, and just like last time, we truly appreciated the heartfelt hospitality. Last time we arrived late and missed out on the pancakes, but this time we were able to enjoy them fully and were very satisfied. We choose this property for its rare teppanyaki dinner option, and every time we are delighted with the meal. This visit also made for a wonderful birthday celebration. We hope you will continue to provide the same thoughtful and creative hospitality in the future.

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

I made the mistake of thinking I had booked the same Room as before, not realizing it had been completely renovated, and only noticed after entering. I hadn’t read the description carefully enough. It was my first time using a daybed, but it felt modern, and I’m satisfied with it in its own way. As for the in-room bath, last time it rained and we got caught in the rain while using the open-air bath, but this time it felt easier to use than before. However, adjusting the temperature is still a bit tricky. The meals were just as satisfying as before in both portion size and taste. Last time, simmered golden eye snapper was served at the end when I was already very full, so I couldn’t finish it, but this time it was served midway through and I was able to eat everything. That said, the seasoning of the spiny lobster dish didn’t quite suit two elderly guests like us. It felt overly elaborate and seemed to mask the lobster’s natural flavor. For us, something simpler like sashimi or simply grilled would have been better. Our attendant was a foreign national and did their best to explain each dish clearly, which we appreciated; casual conversation might be difficult though. It seems that staffing shortages have reached Hotels as well. We were impressed that you greeted us right as we drove in upon arrival and saw us off at departure—service that remained just as attentive as last time. If we have another chance to visit Izu, we would like to stay with you again. Thank you very much.

Due to a typhoon, we called to change our dates at short notice, and they handled it very pleasantly. The food was delicious and the room was comfortable. Above all, we had a great time at the pool, and when I bought a T-shirt at the poolside café bar as a souvenir for myself, I was thrilled that it came with unlimited drinks. Our child was delighted too—we fully enjoyed the hotel. We’d love to come again.

Dinner was delicious. The staff spoke Japanese well, so there were no inconveniences. At night, we could hear the sound of the waves, which was very nice. The large public bath and sauna at night were not crowded, so we could relax. I would like to stay again. Thank you very much. The woman at the front desk was from Nepal. My condolences regarding the disaster—please stay strong.

Although it was a last-minute Reservation, the staff were very kind and helpful. The meals were delicious! The Onsen was hot and left my skin glowing. I love a hotter Onsen, so I was really happy. I’d love to stay again. The nearby beach had very high waves, but that was fun in its own way. After getting out of the sea, I appreciated having showers available to rinse off the sand.

Although we arrived much later than our scheduled check-in time, the staff kindly assisted us without any sign of displeasure. We are truly grateful. The three of us stayed, and the price per person was very affordable. Despite the low cost, it was a comfortable and wonderful Accommodation. We would definitely like to stay again next time. Thank you very much!

All the staff were very kind, and I had a truly relaxing stay! I was a bit nervous because the sand bath required same-day Reservation, but I was able to use it without any issues. It felt wonderful. The meals were excellent, and I’m glad I chose this Accommodation. There should have been several other guests staying, but it felt like I only ran into people occasionally. I’d love to come again.

We were satisfied with everything—the views, the hot springs, and the meals. Even though we arrived late due to holiday traffic, the staff kindly accommodated us, which was very helpful. At night, outside noise can be easy to hear, so if you have trouble falling asleep, we recommend bringing earplugs. On the plus side, the sound of bell crickets was pleasantly soothing.

~Standard~ Enjoy Atagawa Onsen: 1 Night, 2 Meals Buffet Plan True to its name, the hotel stands at the highest point in Atagawa, offering outstanding views. Especially after breakfast, if you exit the dining room and head to the rooftop on the left, you’ll be so impressed by the scenery that you may find yourself exclaiming in awe. The building does show its age overall, but many facilities have been updated and include modern features. The rooms are spacious and comfortable, and combined with the view from the windows, they make it easy to relax. With no steps and handrails installed, it is also designed to be friendly for guests with limited mobility. As for dining, I felt it offered excellent value for money. You can sense their effort to work within a limited budget while still aiming to maximize guest satisfaction. The hot springs were very relaxing, and the view from the open-air bath is wonderful as well. One issue was that there is no clock in either the bathing area or the changing room—this really should be addressed. When you lose track of time, even while relaxing you can start to feel uneasy. Also, I would like them to place water dispensers in each changing room rather than only in a shared area between men’s and women’s sections; it’s entirely possible for someone to feel unwell if they can’t hydrate during bathing. It’s a good hotel—I’d like to make an opportunity to stay again.

The staff’s thoughtful hospitality, the dinner and breakfast, and the view from our Room were all wonderful, making this a truly memorable stay. The nostalgic Showa-era retro atmosphere throughout the building was also very impressive and gave us a comforting feeling, as if we were visiting my grandmother’s home. In particular, the simmered splendid alfonsino served at dinner was exquisite, and we were very satisfied with the wide variety of dishes. However, because everything was so delicious, there was more food than we could finish, which made us feel a bit sorry. If possible, having an option to reduce 2–3 items or cut back on heavier dishes such as hot pot dishes—while enhancing signature items like sashimi—would make the experience even more appealing. Housekeeping was thorough and we stayed comfortably, but we did notice some signs of age in parts of the Facility, so we hope repairs will continue little by little. This is an Accommodation we would definitely like to use again.