Onsens around Tobira Onsen and Utsukushigahara Onsen × Flower-Viewing AccommodationHighly rated for dining at Hotel·Ryokan

I was truly moved by your warm hospitality. This is an inn I would love to visit again. Although it’s a bit far from central Tokyo and I had long admired it while hesitating, I’m so glad I finally decided to stay for two nights this time. Not only were the location surrounded by deep mountain nature and the atmosphere of the property wonderful, but the view from the famous standing bath was absolutely breathtaking. The cuisine and facilities exceeded my expectations, but what stayed with me most was the thoughtful care shown by all of your staff. When my mother became carsick on the way, you promptly guided her to our room and even handled check-in there; and when we brought a portrait of my late father to dinner, you kindly prepared a glass and even an appetizer for him as well—this touched me deeply. Thank you for such exceptional hospitality that truly warmed my heart. I would love to return again in a different season.

I visited hoping to experience a European atmosphere, drawn by Tateshina’s location and the Hotel’s attention to detail that I had read about in advance. On my first trip to Tateshina, I was greeted by a deer as soon as I arrived, and I was thrilled by the rich nature and the refined resort-town feel. The Hotel interior felt so French it was almost surreal, and with so many beautiful paintings like an art museum, I could have spent hours finding a favorite. The Room hand soap was Diptyque, and even the amenities, magazines, and books featured colorful design that kept catching my eye. Local craft beer and soft drinks were included, and I was able to relax in the spacious Room and on the balcony. Dinner and breakfast were delicious, and throughout my stay the staff welcomed me warmly with just the right sense of distance—our conversations were enjoyable, making for a very comfortable time. As others have mentioned, since it’s not easy to visit often, it might be nice if you offered souvenirs for sale that would serve as a keepsake of staying at such a wonderful Hotel. Thank you very much for this wonderful experience.

Everyone at the Ryokan was very courteous, which was wonderful. As it was in season, I really enjoyed tasting plenty of matsutake mushrooms and other varieties. Dinner was a bit early, but it made the evening feel longer, which I liked. It also happened to coincide with the once-a-year festival, so I felt lucky. The hinoki cypress bath in the Room was also great. We stayed in the Pine Room, and for two people it felt very spacious. I had seen Reviews about shower issues, but on the first day hot water came after running it for about five minutes, and on the second day it worked smoothly right away. Water pressure was not a problem. There are a few stairs up to the Pine Room, so if you’re not comfortable with stairs, I think choosing a lower-floor Room would be better. I didn’t make it to the bar at night, but I caught a glimpse of it and it had an amazing atmosphere. It may be cold when moving around in winter, but I think that adds to its charm. I’d love to stay here again when I visit Matsumoto City. Thank you!

Stayed here for the second night after spending the first night at a pension in Kurumayama. The lakeside Japanese-style room was clean and had everything we needed. The Onsen bath was truly amazing. Due to lack of prior checking, we found out that the attached restaurant was closed for dinner that evening. In the morning, we enjoyed a bakery breakfast box at a lakeside table. The bread and scones were delicious, and the honey was exceptional!