Hirugami Onsen · Tenryukyo Onsen × Nature Experience AccommodationHighly rated for customer service and hospitality at Hotel·Ryokan

We were soothed by the attentive service, thoughtful hospitality, and relaxing atmosphere. We were also impressed by each dish and the flow of the course meal, all of which was truly delicious. My wife and I were deeply moved by the dedication of the manager, head chef, and staff, and we were thoroughly satisfied.

This Accommodation is located near a ski resort, and the building feels a bit dated. There was still a faint scent of old tatami in the room, but we didn’t encounter any stink bugs that sometimes appear at mountain lodgings, which was reassuring. The bath is an Onsen with a gentle feel on the skin and a slightly silky texture. I prefer soaking slowly in warm rather than hot water, and the temperature was just right for me. Dinner is served around an irori hearth. There seemed to be a tour-bus group staying that day as well, and the dining area was nearly full. Their menu appeared to be different from ours, but our hearth-grilled dishes were carefully turned at the right time by the attendant, and everything was delicious. This isn’t an Accommodation for those seeking glamour or luxury, but what impressed us most was the very reasonable price. It’s surprisingly affordable for a place listed on IKYU—about the cost of one night at a Business Hotel in Tokyo—and it even includes dinner for two. Considering the cool summer climate and this price point, it was more than satisfying stay.

The building feels a bit old, but it is well maintained and there were no issues. The hospitality was excellent, with thoughtful attention to detail throughout. The meals were delicious as well—nothing to complain about. The stargazing tour was also great, and I would like to visit again in a different season.

I’ve stayed at many Accommodations where I thought, “This looks different from the photos on the official website…,” so I tried not to expect too much, but I was completely satisfied with everything. The Room was spacious and clean, and the in-room toilet had been renovated—large and comfortable. The footbath was also very relaxing. Both breakfast and dinner were buffet-style and delicious. The staff were all very pleasant as well. By chance, there was a summer festival nearby on the day we stayed, so we enjoyed Bon dancing, food stalls, games, and even a small fireworks display. I would love to stay again. Thank you very much.

I visited in early April. The cherry blossoms and peach blossoms in Achi were so beautiful and truly moving. The Hotel is located along the river, and at night the stars were incredibly clear; they also offered a stargazing tour. Only the lounge is pet-friendly, and we were able to dine with our pet for both breakfast and dinner. It was seating-style dining, but there was also an irori hearth, and the staff spoke kindly to our dog. The food was very delicious. The bath water felt slightly silky, which really made me feel it was a “beauty hot spring.” It was a bit disappointing that there was no open-air bath. It was a shame that the Room felt a little small and phone reception wasn’t great, but overall we were very satisfied.

Although my check-in was later than planned, the staff accommodated me without any displeasure. The meals were just the right amount, leaving nothing behind, and were very delicious. The hot water was so smooth, like soaking in a beauty serum, that if I lived nearby, I would use it frequently. Since it is a small Ryokan, the walking distance was minimal, making it very convenient. It was a Ryokan I would definitely like to stay at again.