Hirugami Onsen · Tenryukyo Onsen × Nature Experience AccommodationHighly rated Hotel·Ryokan

How many years has it been…? I’ve always felt this Ryokan offers more than its price—I've always been very satisfied with the Room, the baths, the food, and the service. I used to love Ishida-san. However… This time, I’m disappointed. Even now, I still haven’t heard from a manager… I’m not sure that’s acceptable.

As I had only stayed at relatively large ryokan until now, it was a rare and wonderful experience to stay as if living in a Taisho-modern residence. The service was also perfect for me—I feel uncomfortable when there is too much attention, so being able to enjoy lounge drinks whenever I wanted was ideal, and yet whenever I asked for something, someone would promptly come out from the back and help. I think that’s why I was able to relax in this luxurious space as if it were my own home. The room and bath were both excellent, but above all the meals were outstanding—my elderly parents said it was the best they have ever had. The waiter in charge and the chef were friendly, we were given plenty of space at our table, and it became a truly special time. From the moment I tasted the first dish’s dashi at dinner, I knew this would be something special—and every dish through to the last was carefully prepared, exceeding our expectations. Breakfast goes without saying; it was wonderful as well. I would love to visit again. If I may make one request: thinking about my parents getting older in the future, it would be great if there were a Japanese-Western style room with regular beds rather than mattresses laid on the floor. If so, we could keep coming back for years to come!

This Accommodation is located near a ski resort, and the building feels a bit dated. There was still a faint scent of old tatami in the room, but we didn’t encounter any stink bugs that sometimes appear at mountain lodgings, which was reassuring. The bath is an Onsen with a gentle feel on the skin and a slightly silky texture. I prefer soaking slowly in warm rather than hot water, and the temperature was just right for me. Dinner is served around an irori hearth. There seemed to be a tour-bus group staying that day as well, and the dining area was nearly full. Their menu appeared to be different from ours, but our hearth-grilled dishes were carefully turned at the right time by the attendant, and everything was delicious. This isn’t an Accommodation for those seeking glamour or luxury, but what impressed us most was the very reasonable price. It’s surprisingly affordable for a place listed on IKYU—about the cost of one night at a Business Hotel in Tokyo—and it even includes dinner for two. Considering the cool summer climate and this price point, it was more than satisfying stay.

The building feels a bit old, but it is well maintained and there were no issues. The hospitality was excellent, with thoughtful attention to detail throughout. The meals were delicious as well—nothing to complain about. The stargazing tour was also great, and I would like to visit again in a different season.

We stayed as three families and had a wonderful time. We have a child who requires special consideration, and we truly appreciated that you contacted us after our Reservation and kindly accommodated our needs. With table tennis available, we all enjoyed ourselves together in the evening as well. The Onsen water was pleasantly silky, and we were able to relax deeply. Breakfast was delicious—especially the vegetables and the apple juice!

I visited in early April. The cherry blossoms and peach blossoms in Achi were so beautiful and truly moving. The Hotel is located along the river, and at night the stars were incredibly clear; they also offered a stargazing tour. Only the lounge is pet-friendly, and we were able to dine with our pet for both breakfast and dinner. It was seating-style dining, but there was also an irori hearth, and the staff spoke kindly to our dog. The food was very delicious. The bath water felt slightly silky, which really made me feel it was a “beauty hot spring.” It was a bit disappointing that there was no open-air bath. It was a shame that the Room felt a little small and phone reception wasn’t great, but overall we were very satisfied.

Although my check-in was later than planned, the staff accommodated me without any displeasure. The meals were just the right amount, leaving nothing behind, and were very delicious. The hot water was so smooth, like soaking in a beauty serum, that if I lived nearby, I would use it frequently. Since it is a small Ryokan, the walking distance was minimal, making it very convenient. It was a Ryokan I would definitely like to stay at again.

The dinner offered a great variety and was delicious—we were very satisfied. Every dish was excellent. Of course, breakfast was also delicious… The property was clean, and we had a comfortable stay. We would love to stay here again.