Hirugami Onsen · Tenryukyo Onsen × Highly rated Hotel·Ryokan

The Onsen was outstanding, the hospitality was exceptional, and we found a truly wonderful Accommodation. The coffee we were served was authentic and incredibly delicious. It seems the space is designed so you can relax without worrying about time. However, not being able to find a clock anywhere was a bit inconvenient. Thank you for taking such good care of us.

Although it was a stay at the end of summer, it became the perfect finale to our summer vacation. The Accommodation was spotless, the Room was spacious and comfortable, and the view of the Tenryu River from the Room was outstanding. The meals were also highly refined: themed as “Tenryukyo Jukkyō” in connection with “Tenryukyo Tokachi,” they offered a richly satisfying course in both quality and quantity—from soba at the start to grilled eggplant, snow trout sashimi, broiled carp kabayaki, ayu sweetfish, filet meat, and shiso sorbet. It rained on the day we stayed, but by the next morning it somehow held up, so we took about an hour’s walk along the river before breakfast. The scenery from the suspension bridge is an irreplaceable beauty. I felt this is an Accommodation where everything—the Facility, service, food, and location—is exceptional. Next time I would like to visit during the autumn foliage season.

My mother stayed with you on this occasion with three friends. She told me that everything—the Room, the Onsen, and the meals—was outstanding. To celebrate her 77th birthday, you prepared a purple hood and vest for photos and also provided celebratory red rice buns, which made for wonderful memories, and she is truly grateful. Although the three of them travel to many places, they were deeply impressed by your exceptional hospitality. Thank you very much.

I stayed here for my younger sister’s birthday. The beef in the kaiseki course with Shinshu Premium Beef was very tender, and even when it cooled down, it didn’t feel heavy or greasy—absolutely delicious. All the other dishes were also excellent, and we were very satisfied. Perhaps because I mentioned the birthday in advance, we also received a surprise gift, which made us very happy. The Onsen was wonderful too, and my sister said it was a shame we only managed to use it twice. From the warm welcome on arrival to being seen off at departure, it felt heartfelt all the way through—not just a quick goodbye at the front desk. Thank you very much.

This Accommodation is located near a ski resort, and the building feels a bit dated. There was still a faint scent of old tatami in the room, but we didn’t encounter any stink bugs that sometimes appear at mountain lodgings, which was reassuring. The bath is an Onsen with a gentle feel on the skin and a slightly silky texture. I prefer soaking slowly in warm rather than hot water, and the temperature was just right for me. Dinner is served around an irori hearth. There seemed to be a tour-bus group staying that day as well, and the dining area was nearly full. Their menu appeared to be different from ours, but our hearth-grilled dishes were carefully turned at the right time by the attendant, and everything was delicious. This isn’t an Accommodation for those seeking glamour or luxury, but what impressed us most was the very reasonable price. It’s surprisingly affordable for a place listed on IKYU—about the cost of one night at a Business Hotel in Tokyo—and it even includes dinner for two. Considering the cool summer climate and this price point, it was more than satisfying stay.

The Room, dining area, and lobby were all very spacious, and the generous use of space made it easy to relax in a calm, comfortable atmosphere. The staff’s hospitality was also excellent.

The cherry blossoms were in full bloom and could be clearly seen from the Room. The Room had also been renovated and was very clean. The Onsen water was silky and wonderful—truly a skin-beautifying bath. The meal was delicious, but the menu listed Shinshu beef grilled on a hot stone; it turned out to be pork shabu-shabu instead, which was very disappointing. It seems the menu may have been mistakenly placed at our table instead of another one.

Despite the rain, we truly appreciated being picked up when we arrived at the Accommodation and dropped off when we left, which made us feel very welcome. The Onsen water left our skin silky smooth, and we enjoyed a very relaxing bath. We also thoroughly enjoyed our meal in a private room. We would love to visit again. Thank you very much.

The staff’s friendly greetings and thoughtful hospitality made our stay very comfortable. I finished every last drop of the soy milk hot pot at breakfast—it was delicious. I made a Reservation here to see the starry sky. Unfortunately it rained, but the nighttime lights of the Onsen town seen from our Room window were also wonderful. I was captivated by Hirugami Onsen’s silky-smooth water. Thank you very much.

The building feels a bit old, but it is well maintained and there were no issues. The hospitality was excellent, with thoughtful attention to detail throughout. The meals were delicious as well—nothing to complain about. The stargazing tour was great, and I’d like to visit again in a different season.

The bath was amazing! It was very comfortable, and I slept soundly at night. All the staff were kind, which made this trip a wonderful memory. Thank you very much.

The food was delicious and plentiful, and the service was excellent—everyone, including the staff from Myanmar, was very attentive and always smiling. We were extremely satisfied!! The baths were also wonderful, as expected of Hirugami Onsen. The water quality was great, and we could soak anytime throughout the night—this was another big highlight! We could also play in the nearby river, and our grandchildren were thrilled and splashing around with joy. As a personal interest of mine, it felt like a truly special place watched over by a shrine. It’s about an hour by expressway from the Nagoya area with a great location, so we’d definitely love to stay again!!

I’ve stayed at many Accommodations where I thought, “This looks different from the photos on the official website…,” so I tried not to expect too much, but I was completely satisfied with everything. The Room was spacious and clean, and the in-room toilet had been renovated—large and comfortable. The footbath was also very relaxing. Both breakfast and dinner were buffet-style and delicious. The staff were all very pleasant as well. By chance, there was a summer festival nearby on the day we stayed, so we enjoyed Bon dancing, food stalls, games, and even a small fireworks display. I would love to stay again. Thank you very much.

I visited in early April. The cherry blossoms and peach blossoms in Achi were so beautiful and truly moving. The Hotel is located along the river, and at night the stars were incredibly clear; they also offered a stargazing tour. Only the lounge is pet-friendly, and we were able to dine with our pet for both breakfast and dinner. It was seating-style dining, but there was also an irori hearth, and the staff spoke kindly to our dog. The food was very delicious. The bath water felt slightly silky, which really made me feel it was a “beauty hot spring.” It was a bit disappointing that there was no open-air bath. It was a shame that the Room felt a little small and phone reception wasn’t great, but overall we were very satisfied.

We stayed as three generations and booked two Rooms (a barrier-free Japanese-Western Room and a Japanese-Western Room for four). ■Room Barrier-free Japanese-Western Room It felt a bit dated, but it was very clean and comfortable even with a wheelchair. That said, the view from the window was mostly the garden hillside, so the scenery was a little underwhelming, and the Room felt slightly dark at times. Japanese-Western Room (for four) A beautifully renovated, stylish space! With an amazing view of the pond right in front of us, our daughters were thrilled. ■Onsen・Facility / Inside the Accommodation The tatami hallways meant no slippers were needed—such a relaxing atmosphere. There was also a footbath area where we could unwind. The private bath in particular was spacious, so my mother could use it with peace of mind. The Onsen water quality was surprisingly rich and moisturizing—truly wonderful. ■Meals・Service The food portions were generous and everything tasted excellent. The extra-ordered horse sashimi was also very satisfying. When they prepared a cake for us, they kindly helped set things up so we could enjoy it in our Room, which we really appreciated. The free drinks after viewing hanamomo blossoms (including draft beer) were also fantastic. ■Overall The Rooms, Onsen, and meals were all outstanding—we had such a fulfilling stay. We would definitely like to return to this Accommodation.

Although my check-in was later than planned, the staff accommodated me without any displeasure. The meals were just the right amount, leaving nothing behind, and were very delicious. The hot water was so smooth, like soaking in a beauty serum, that if I lived nearby, I would use it frequently. Since it is a small Ryokan, the walking distance was minimal, making it very convenient. It was a Ryokan I would definitely like to stay at again.

The dinner offered a great variety and was delicious—we were very satisfied. Every dish was excellent. Of course, breakfast was also delicious… The property was clean, and we had a comfortable stay. We would love to stay here again.