Togura Kamiyamada Onsen × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan

This was my first time visiting Togura Kamiyamada Onsen. The proprietress kindly showed me to my Room, and I was already in relaxation mode after being served delicious pickles and tea. The Onsen is 100% free-flowing natural hot spring water, available 24 hours a day. The water was wonderfully smooth with a gentle sulfur scent, and I enjoyed it many times—after arrival, at night, and again in the morning. And the meal I had been looking forward to! Every dish was carefully prepared and truly delicious. I also tried the seasonal strawberry liqueur; it wasn’t overly sweet, and the fresh strawberry aroma was so refreshing and delightful. The proprietress served me with a warm smile, and our small conversations were so enjoyable that even though I was traveling solo, I had a wonderful time dining. I also appreciated being able to relax over my meal in the newly renovated private dining room. It was my first visit to Togura Kamiyamada Onsen, but both the hot spring water and the cuisine were outstanding—I’d love to return in another season. Thank you very much.

From check-in to check-out, your attentive and kind hospitality made our trip truly wonderful! We were a bit anxious because we were traveling with our dog, but we had no inconveniences at all and were able to stay comfortably—thank you so much. Thank you as well for kindly accommodating our request to adjust the meals. We would love to stay again if we have the opportunity.

This was my second visit to Kamiyamada Onsen, and this time I was able to relax while reminiscing about my previous stay around 10 years ago. We stayed in a Room with an open-air bath, and thanks to the rotation of the large public baths, we were able to fully enjoy both. The sulfur Onsen felt light and gentle on the skin. The meals were delicious with seasonal ingredients, and the tableware was lovely as well. It is a traditional, charming place that makes me want to visit again.

This trip was with my parents and my son. Since one of my parents has difficulty walking, I chose this Accommodation hoping they could watch the Kamiyamada Fireworks Festival from the Room. We reserved the top-floor Room (5F Executive Floor Suite), convinced we would be able to see the fireworks. When we arrived, the front desk staff guided our car and prepared a wheelchair for my mother. Dinner was included; there was so much that we couldn’t finish it all, but everything was excellent and delicious. The baths were also wonderful, with great-quality water that everyone enjoyed—my son went in four times. As for the fireworks, they were absolutely perfect. We could see the launch site clearly, and it was truly beautiful. The only disappointment was that there were several steps inside the Room. I also thought handrails would have been helpful. Still, with such great food and a perfect fireworks view, I’m glad we stayed in this Room. Thank you to all the staff as well. I’d love to stay again.

Although slightly dated, it was a lovely Hotel. Both dinner and breakfast were delicious, and even though it was outside regular hours, they kindly gave a ride to the station for one person who had to leave early. The only disappointment was not being able to use the open-air bath with a great view. The baths switched between men and women the next morning, but I couldn't use it due to lack of time in the morning.

The open-air Onsen bath in the Room was truly relaxing, and I used it many times. We chose the small-portion Plan for meals, but it was more than enough to leave us completely full. Both dinner and breakfast were very delicious. The thoughtful touches unique to a small Ryokan—such as a toothpick holder made from chiyogami paper—made the hospitality genuinely comforting. The proprietress and all staff were also very pleasant. Also, since I have trouble with my legs, I stayed in a barrier-free Room, but the shampoo and other amenities in the shower area were placed quite low. If possible, I would like them to be set a little higher. Thank you very much.