Awara Onsen · Mikuni Onsen × Nature Experience AccommodationHighly rated for customer service and hospitality at Hotel·Ryokan

A few days before my stay, I emailed to check on the impact of the heavy rain, and received a courteous reply with detailed information, which reassured me and allowed me to stay with peace of mind. The dining staff casually shared helpful updates, and the next morning provided even more detailed information. Every staff member was pleasant without being overly formal, making my stay very comfortable.

We stayed in a special room. The service during the meal was excellent. We had the pufferfish course, and we would have been happier if it had been a bit more luxurious. Given the reasonable price, we were satisfied overall. Thank you very much.