Awara Onsen · Mikuni Onsen × Stays Popular For SunsetsHot springHighly rated for customer service and hospitality at Hotel·Ryokan

A few days before my stay, I emailed to check on the impact of the heavy rain, and received a courteous reply with detailed information, which reassured me and allowed me to stay with peace of mind. The dining staff casually shared helpful updates, and the next morning provided even more detailed information. Every staff member was pleasant without being overly formal, making my stay very comfortable.

I ended up enjoying three baths—at night, midnight, and in the morning—and found it pleasantly uncrowded each time. The staff at reception were exceptionally kind and helpful—both male and female employees made us feel welcome. One minor disappointment was that there were no yuk

I thought the temaki sushi dinner was a really great idea. It looks like the kids would enjoy it too. The bath is also an Onsen, and my skin felt so smooth afterward. The view is outstanding!! It’s right in front of Sunset Beach. I hope I can come again...

Even though we eat a lot, the portion size was very satisfying. Everything was delicious! We’d love to visit again during crab season!

We stayed in a special room. The service during the meal was excellent. We had the pufferfish course, and we would have been happier if it had been a bit more luxurious. Given the reasonable price, we were satisfied overall. Thank you very much.

It was very luxurious to have the entire second floor to ourselves, but I felt the use of space was a bit wasteful. The room had the convenience of a business hotel, but with unlimited access to onsen with natural hot spring water, it could have been a luxury property with better use of space. There was supposed to be a drink service, so we didn't bring anything, but the fridge only had water as a non-alcoholic option. If I had known, I would have brought something. At least a vending machine would have been nice. They prepared plenty of bath towels for us, but since we wanted to soak in the onsen multiple times, it would have been nice to have a place in the room to hang the towels so we wouldn't have to use so many. The hot water and food were very good, so I found myself nitpicking on the finer details. That said, we were able to enjoy a luxurious time while maintaining the atmosphere of a pension or a guesthouse.

It felt just like a nostalgic Ryokan, and I was able to relax at a very leisurely pace. The bath was also very pleasant, and I was satisfied with the wide variety of breakfast options.