Bandai Atami Onsen × Stays Popular For Snow-View BathsHighly rated facilities at Hotel·Ryokan

We are a couple in our 70s who enjoy driving and hiking. This time, we planned to walk the Goshikinuma hiking course and stayed at Shikisai Ikkiryoku in Bandai-Atami Onsen. With such high Review ratings, we had certain expectations, and it turned out to be a Ryokan that truly satisfied us. The staff’s hospitality and service were genuinely outstanding. From check-in and reception to being escorted to our Room and shown around, they spoke to us at just the right moments, which completely eased any anxiety about staying for the first time. We were also deeply moved when they saw us off at departure. The entire building felt very clean. It is described as a long-established Ryokan with over 100 years of history, but rather than feeling old, it had a dignified atmosphere that we found wonderful. After relaxing in the Onsen, the meals were excellent in both quality and quantity, and we thoroughly enjoyed beer and sake as well. After an early-morning bath, we took a walk around the garden. We also enjoyed viewing the garden from inside while having coffee—both experiences were wonderful. There were many autographed boards from famous guests displayed along the corridors, which was quite enjoyable. It reminded both my wife and me of how hospitality and service used to be at traditional Ryokan—“Yes, this is how it was!” As we celebrate our golden wedding anniversary this year, this became one of our most memorable stays during our travels. Thank you very much for taking such good care of us.

We stayed as a family to celebrate my husband’s birthday and our wedding anniversary. From the moment we checked in, we were amazed by the spacious, wonderful Room you prepared for us. When we checked out, we learned that it had been upgraded free of charge, which truly moved us even more. At dinner, you even prepared a fruit platter to celebrate my husband’s birthday and our anniversary—thank you so much. Our whole family was touched by your warm thoughtfulness. The Onsen also offered a great variety, and we enjoyed bathing many times. Most memorable of all was the dinner buffet. Not only was every dish delicious, but each time limited-quantity items were announced one after another, we found ourselves excitedly wondering what would come next as we enjoyed our meal. Thanks to the Room, the Onsen, the meals, and above all the warm hospitality of your staff, this trip became an unforgettable memory for our entire family. After returning home, my husband and children told me, “Thanks to you, Mom, it was such a wonderful trip. Let’s do it again.” That made this trip especially joyful for me as well. I sincerely appreciate all of your kindness and consideration. We look forward to visiting again as a family someday. Thank you very much.

We stayed for 2 nights and 3 days. Overall, it was comfortable. The bath on the 7th floor had a fairly lukewarm tub, which was great because soaking in it after the hotter tub let us enjoy a longer time without overheating. On the other hand, the bath on the 1st floor has only four washing stations. While there are multiple tubs, most are so small that they barely fit one or two people, so I wouldn’t really recommend it unless you visit on a quiet day or specifically want to try several small baths. Meals (both breakfast and dinner) changed between the first and second night, so even with a Multiple Night Stay we didn’t get bored. You can enjoy many different dishes in small portions, and there’s also a special, creative feel to them. Everything was tasty, but not so impressive that it’s worth setting your expectations too high. The fish dishes were average; the meat dishes were very good. It was also nice that you can order Fukushima sake and other drinks for an additional fee. All staff were warm and welcoming. The Room was clean and spacious, and the bed was comfortable. We could see nature through large windows, and the amenities/Facility were well equipped: a large desk with a sturdy chair, a powerful hair dryer, a full-length mirror (stand mirror), tea and coffee, etc. However, it was disappointing that the desk drawer hit the chair armrests making it hard to pull up close to the desk, and that the light on the stand mirror had dead batteries. Since we stayed during Obon season there were many families with children, so it may not suit those looking for a quiet adults-only atmosphere. Also, since it said “no cleaning unless requested” for Multiple Night Stay guests we didn’t ask for anything—but staff still entered our Room to replace amenities without warning us first. This part of their guidance is unclear. There are hardly any shops nearby such as convenience stores, so it’s not ideal if you plan to sightsee only in the immediate area. It seems better suited either for going out toward the station area or for relaxing at this Accommodation. We didn’t use it ourselves, but they also appear to offer a free Shuttle Service bus to another affiliated Onsen.

The building is undeniably old, but it was clean and well maintained. The staff were also very helpful. If the breakfast buffet had offered a few more options, it would have been perfect!