Iizaka Onsen × Stays Popular For Snow-View BathsHighly rated for dining at Hotel·Ryokan

I decided to write a Review for the first time in almost a year. Everything was flawless, and it was an extremely comfortable stay. The handrails for the open-air bath in the Room were thoughtfully placed with careful attention to movement flow, so even with my mobility issues I was able to bathe safely without feeling anxious. In addition, the handrails were made of wood rather than cold metal, and I truly appreciated the consideration shown throughout for guests. Thank you very much for such a blissful time.

The 200g lava-grilled Fukushima beef was generous and very satisfying. The sake tasting was also delicious. Breakfast featured fresh salad vegetables—just what you’d expect from the JA Group—and I was impressed. I was also happy to try every type of egg dish. Because my mother has trouble with her legs, we wanted a Japanese-Western Room with beds, as beds are easier for her when getting in and out of bed. Unfortunately, there were no vacancies at the time of Reservation, so we booked a 10-tatami Japanese-style Room. However, perhaps due to cancellations caused by the typhoon, we were offered a 20-tatami Room instead. It was spacious and very comfortable. They also prepared a mattress with bed-like height for my mother, which was a great help. Although the weather wasn’t ideal and we couldn’t enjoy much sightseeing nearby, we were able to relax at the Hotel and were very satisfied overall. We would love to stay again if we have another opportunity.

We stayed this time with our dog. Both the property and the Room were very clean, and we also appreciated that it was a pet-friendly, fully flat Room. We were happy that free drinks, snacks, and bread were available in the lounge as well. The private open-air bath was spacious enough too! Just one thing: we thought meals would be served in the Room, but they were served in a private dining room. We happened to bring a pet cart, so our dog had a place to wait, but if we hadn’t brought one, there wouldn’t have been space for our dogs to wait during the meal, so we thought it would be nice if you offered cart rentals. Overall, it was a wonderful Accommodation to stay at with our dog!

The front desk, the welcoming entrance, the views, the baths, and the staff were all wonderful. This was my first stay, but it’s a Ryokan I’d love to visit again. A few points I’d like to see improved: Regarding payment and the “Come Again Fukushima” Plan, I thought it would apply, but it turned out that only on-site payment was eligible and online payment was not. The application process is confusing, so it would be helpful if it were made clearer. There is no ramp at Fujita-no-Yu, so I would really appreciate it if one could be installed. I was truly comforted by the staff’s warm and natural greetings. I’m glad I could talk about local topics with the person who took care of our dinner. Thank you very much.

I took my parents with dementia. Since it was a weekday, there weren't many guests, which helped prevent my parents from feeling confused. Moreover, the staff's excellent service allowed us to truly relax. Every time I return home, I take them to an Onsen, and this visit created another wonderful memory. The food was delicious with just the right portions, and the care in preparation was evident. Thanks to all the staff members, we had an enjoyable family time.

From the Room guidance to dinner and breakfast, and even the Onsen and sauna, we were able to spend a very relaxing time. We could also feel the thoughtful care of all the staff, which allowed us to truly unwind. If we have another opportunity, we would love to stay again. Thank you very much.