Zao Onsen × Stays Popular For SunsetsHighly rated Hotel·Ryokan

Stayed after visiting Matsushima! The kids enjoyed making prayer beads at Entsuin Temple. We also lined up for 30 minutes before opening to try the famous Sendai beef tongue, and it was worth the wait—delicious! Check-in and check-out times being separate was a bit inconvenient. We received a breakfast coupon and took out drinks on our way back—thank you! However, it would have been even better if that discount could be applied to the Room rate instead. The Onsen was amazing and left us impressed. It would have been perfect if there were one more bedroom. Unfortunately, we couldn't see the stars due to rain, but the kids loved the large bed—thank you so much!

Although the building feels a bit dated, the Hotel is kept very clean, and since it’s not ski season, it’s a great location for a quiet and relaxing stay. It was also nice to be able to see the city night view from the Room. The meals (not buffet-style) were served promptly by the staff at just the right timing, and there was more than I could finish. They also took photos for us, and the service was excellent. There are a few minor inconveniences (I won’t go into details), but personally I think it’s a good place. If you’re looking for every possible amenity in a Hotel, you can always choose to stay somewhere more expensive.