Togatta Onsen × Nature Experience AccommodationHighly rated for customer service and hospitality at Hotel·Ryokan

Because it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent as well, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance of attentiveness and distance, and everything was impeccably clean—I truly enjoyed my stay.

I had a very comfortable 3-day, 2-night stay in a quiet setting. The meals were delicious, and the nightly mini concerts in the lobby were truly relaxing. As I was traveling solo, it wasn’t cheap, but the Facility and the quality of the cuisine more than justified it. If I had to mention one thing, the toilet paper in the Room was thin and a bit inconvenient to use. It was a wonderful and comfortable Hotel that will likely make me want to return again in summer.

At first, I felt the price was high, but after staying there, I was more than satisfied with the value. Both the Accommodation and the Room felt open and airy, and in a secluded, hideaway-like atmosphere, the staff’s warm smiles made my stay truly comfortable. The food was excellent and delicious, and the bowls and plates—beautifully chosen to match each ingredient—were also wonderful. You may get insects or leaves blowing in, but that’s only natural in such surroundings. Everything was kept very clean, so it didn’t bother me at all. It’s an Accommodation that makes you want to come back.

This time I took the Shinkansen to Sendai and used the free Shuttle Service bus from Sendai Station for a round trip. After arriving, I had a beer, and at dinner I ate and drank as well. I also got to use the pool, so I was very satisfied. Since I was traveling alone, my Room was a single and felt a bit small, but next time I'd like to go with friends and try staying in a larger Room. I'd like to visit again.

To sum it up: absolutely worth the trip, even if it’s far! I was truly satisfied for the first time in a while!! From the initial phone call, the staff were kind and courteous. Even just looking at the photos of members of the Imperial Family, I could enjoy an atmosphere that reflects many years of history. Only the restrooms have been updated to a clean, modern style, which made me feel how much care and effort has gone into maintaining this place. The Room reminded me of my grandmother’s home in the early Showa era—so nostalgic. It’s perfect for simply relaxing and unwinding. The Onsen is a hot, free-flowing natural spring! The volume of water is incredible, and after soaking slowly, my body stayed warm for ages—spa therapy complete. I regretted not staying at least two nights to visit all the nearby public baths. I really hope you will aim to become an Accommodation where small dogs are welcome. Thank you very much. I’ll be back when I want to relax again.

We had a truly enjoyable time. The Facility was exceptionally clean and well maintained. The tent had both heating and air conditioning, and perhaps because it was Golden Week, the outdoor temperature was also ideal. The meal portions were just right. If I had to mention one thing, since it’s a tent, voices do carry. There were times when we noticed the neighboring dog and a baby crying, but it was within an acceptable range. This was our first glamping experience, and it became a wonderful memory.

We traveled all the way from Okayama to visit our son, who was transferred to Sendai in April. Accompanied by my eldest son, wife, and her parents from Shikoku, we stayed here after a trip to Mount Zao. The hot spring water made our skin feel smooth, and the meals—especially the local vegetables—were delicious. We had a wonderful time and would love to stay here again!