Tokachigawa Onsen × Highly rated Hotel·Ryokan

We stayed here last year and had such a wonderful time that we definitely wanted to come back. This year, we chose our travel destination mainly because we wanted to stay at this Accommodation again, and it did not disappoint. Our Room had an indoor bath, but the open-air bath was so relaxing that we never even found time to use the indoor one (laughs). This is truly an Accommodation we want to return to again. Thank you very much.

I stayed here at the end of my trip to Hokkaido. The places I stayed before were wonderful as well, but this Tokachigawa Onsen Daiichi Hotel was outstanding. Every dish at the buffet was delicious. I wanted to try more, but I got full and couldn’t eat everything, which I still regret a little. The kamameshi rice was especially good, and the meat was excellent too—in fact, everything I tried tasted great. When I went to the Onsen early in the morning (just after 5 a.m.), I saw staff baking bread. I had some at breakfast, and it was also very tasty. The moor Onsen had a gentle natural scent and a wonderfully silky feel on the skin; one night wasn’t enough. This time I couldn’t take my time sightseeing around Tokachi, so I would love to come back again next year. More than anything, what left me with such a great impression of the Hotel was an employee at the souvenir shop “Tamatebako.” The trainee wearing a training name badge had an amazing smile and provided excellent service. When I told them how pleasant they were, they responded with another lovely smile. Of course it comes down to personal qualities as well, but it also made me feel that the Hotel’s management philosophy must be excellent for staff like this to grow here. All of the other staff were wonderful too, and it reminded me that not only the Onsen and food but also people’s hospitality is what truly shapes a trip. Thank you for helping me make such great memories—I would like to stay again next year as well.

It was my first time experiencing Moor Onsen. Compared to other Onsen, it felt noticeably silkier (which made the benefits feel even more tangible), and the water temperature was not too hot—just right—so I ended up soaking for a long time. I was feeling a bit tired at dinner, and the staff were very attentive in many ways; I was truly impressed by their hospitality.

Since guests remove their shoes at the entrance, the floors throughout the property are very clean. You can choose your preferred brands of shampoo, conditioner, face wash, etc., select from pillows of various heights and firmness levels, and there is a wide range of samue loungewear sizes. You can also take your favorite drinks—from alcohol to soft drinks—back to your Room. The Room layout is very practical, and no matter where I wiped with an alcohol wipe, there was absolutely no dirt. It was very comfortable. The bath had shower heads such as ReFa and Mirable. If there were more dinner menu options, it would be perfect.

Return Visit Stayed for two nights a few years ago and was amazed by how incredible the Moor Onsen was. They even had our past stay history on record, which really showed their professionalism. At the time, we were a bit bothered by some odors in the Room and Onsen, so we “cheated” for a while with a newer Accommodation nearby (laugh). This time, we made a Reservation for a newly renovated Room. Bottom line: it was excellent! I’m not really into saunas, but I enjoyed it because you can adjust the temperature in various ways and even listen to music. There were plenty of towels, and bathrobes were provided as well. The only downside was that the open-air bath was slightly too hot. The food was delicious, and the service was flawless. If they renovate more guest rooms, we will definitely stay again.

Since there were no vacancies at other facilities, I made a Reservation. I wasn’t expecting much because it wasn’t a high-priced property, but the meals and the view from the restaurant were wonderful. However, the coffee machine used powdered milk and it tasted terrible. I’d like to visit again if I have the chance.

All the staff I interacted with (front desk, restaurant, and gift shop) had a great atmosphere—and their service was excellent as well. The food was delicious, and the all-you-can-drink plan included Sapporo beer. The Onsen was a comfortable size, and thanks to renovations a few years ago, the Room didn’t feel outdated at all. If I have the chance, I’d love to come again and stay here again.

The necessary amenities were prepared in the room, which was reassuring. The location, twin room, service, Onsen, and breakfast were all comfortable at this Hotel. During our 4-night trip to Eastern Hokkaido, this was the most comfortable stay.

Thank you for your hospitality. I was tired from driving, so the bath and sauna were very relaxing. Both breakfast and dinner offered a wide variety of dishes, and everything was delicious. I stayed in a single Room with a bath; it was spacious enough, and I left the Hotel very satisfied. I would like to stay again!

We stayed in a barrier-free Room. The Room had been nicely renovated and was comfortable. However, the washroom and toilet doors are automatic, and the noise was quite noticeable. Especially at night, whenever a family member went to the toilet, I woke up each time. The meals were tasty overall, but I felt they could have featured a bit more of Tokachi’s local character. The large public bath had a spacious washing area, but the bathtub felt small. The bath in our Room was spacious and comfortable, but the water was very hot, so we needed to adjust the temperature by adding cold water. We stayed for two nights as a family, and although there were a few points of concern, we had an overall comfortable stay.