Shikotsuko Onsen × Stays Popular For Snow-View BathsHighly rated for customer service and hospitality at Hotel·Ryokan

The building is showing its age, but it is carefully cleaned, and the furniture and furnishings are well maintained. The ikebana arrangements are beautifully displayed and are said to be rearranged each time by the staff. The chef is from Nemuro and sources fresh seafood from there. The vegetables and meat are locally sourced from within Hokkaido. Every time, both the presentation and the flavor are excellent, and we enjoy our meal with genuine admiration. We plan to visit again next year to celebrate our wedding anniversary.

During Silver Week, we planned a trip with Lake Shikotsu on the first day and Sapporo on the second. We rented a car at New Chitose Airport on day one and enjoyed Hokkaido to the fullest on a driving tour. We were very satisfied with the all-inclusive stay at Lake Shikotsu Tsuruga Besso Ao no Za—the staff’s hospitality, the meals, and the in-room open-air bath were all excellent. Next time, we plan to stay at Lake Shikotsu Tsuruga Besso Ao no Za for both nights and do day-trip drives to Sapporo, Tomakomai, and other areas. Thank you again.

I was extremely satisfied with this wonderful Hotel. The Room, bath, view, and food were all outstanding! Without a doubt, it’s the best Hotel or Ryokan I’ve ever stayed at. It’s quiet, and the adults-only environment is excellent. We also enjoyed the lovely bar—it felt like a waste to leave after just one night. Next time, we’ll come to Hokkaido just to stay here!

This was an Accommodation I had wanted to stay at at least once. The staff were kind and attentive, and the view of Lake Shikotsu from the room was wonderful. The Onsen water quality was also excellent and warmed me up thoroughly. Thank you for taking such good care of me.

We stayed two days after the memorable grand opening. The Facility, amenities, and meals were all of excellent quality, and we were very satisfied. As it was right after opening, there were a few moments when the staff seemed slightly inexperienced, but we received heartfelt hospitality that more than made up for it, and it became a wonderful memory for our whole family.