Hot spring resorts across the country × Stays Popular For SunsetsHighly rated for customer service and hospitality at Hotel·Ryokan - 21Page Number

This trip was with my mother, who is turning 91. The building felt a bit old, but it was thoroughly cleaned and we had a very comfortable stay. At the dining venue, whenever dishes ran low they were replenished right away, and the staff even came to our table to let us know when refills were available. It was clear that everything was run efficiently with no waste. This is an Accommodation I would like to stay at again.

The staff were very friendly, and the Onsen was great with pleasantly salty water. The meals were exactly as shown in the photos—fresh and delicious—and the portions were generous. I would like you to prevent cigarette smoke from the smoking area from drifting over.

Staying at this price during the Obon holiday is wonderful. Although the exterior looks a bit worn, the inside has been nicely renovated and we were able to stay comfortably. The meals also offered sufficient quality and quantity for the price. However, perhaps because it was Obon, dinner felt drawn out as it took quite a long time for the next dishes to be served. That said, it was an Accommodation with excellent value for money and a high level of satisfaction.

We stayed here to visit Toy Kingdom. We chose this Hotel because it was close—about a 6-minute drive from Toy Kingdom. The exterior looks a bit aged, but the inside was well cleaned and comfortable. We stayed in a Japanese-style Room on the ocean side. However, since it was on the second floor, trees blocked the view and we couldn’t really enjoy the scenery. The amenities were fine overall, but it was disappointing that there were no skincare items like lotion provided in the Room. Also, perhaps because it was summer, the bath water temperature was extremely hot. Our 7-year-old daughter kept going back and forth between the cold bath and the hot bath (lol), and our 5-year-old son didn’t seem able to get in. At the buffet, they grilled meat at a live kitchen station, and it was tender and very delicious. There was also a great variety of ice cream. It felt like most guests were families, so we thought this Hotel would be very comfortable for those traveling with children.

The private bath in the Room is spacious and includes a washing area, making it truly exceptional. The meals were also delicious, as expected from a Ryokan specializing in cuisine. If I may add one suggestion, it would have been even better if laundry facilities were available ye

We stayed here as a family to celebrate the reopening after renovation. In conclusion, it was an excellent value for money and we were very satisfied with our stay. The Facilities seem to have been renovated while making good use of the older features, and there was nothing that felt inconvenient due to age. The toilets have also been renewed and are clean. Amenities are well provided, and futon setup is self-service. There is no bath inside the building, but there is an Onsen Facility across the road on the opposite side. (Guests can use it free of charge.) For dinner, when we first sat down we thought, “Oh, maybe this is a bit small?” but fried dishes, grilled items, and dessert came out later and it ended up being a very generous meal. Rice and soup are self-serve with unlimited refills. Soft drinks are also unlimited at the drink bar—before we knew it, we were completely full. It was quiet at night as well and very comfortable to stay. Thank you very much.

Dinner was very delicious. I wish breakfast had included items like an Onsen egg. The staff were also very friendly, and I would like to stay here again.

The food was outstanding. For dinner, the splendid alfonsino, abalone, and spiny lobster were all delicious, and the portions were more than we could finish. Breakfast was also excellent—the spiny lobster miso soup was especially tasty. The relaxation room offered free ice cream and coffee, as well as electric massage chairs. While the exterior and some common areas were not very clean, the guest rooms and dining area had been renovated.

At the lounge, enjoying drinks and snacks while admiring Lake Biwa and the sunset was truly blissful. The meal venue provided carts for carrying trays, which was very convenient. All the meals were delicious. The amazake at the post-bath lounge is highly recommended as it tas

The sunset view from the bath was absolutely stunning. Displaying more photos of the sunset within the accommodation might be appreciated by guests. Even during this season, I stayed in a room on the pine side but could still enjoy a great view of the sunset. The open-air bath wa

We ended up taking a relaxed walk for over two hours. With the sea, mountains, an observation deck, and historical sites, there’s plenty to see. The ocean was surprisingly beautiful, and we were very satisfied with both the food and drinks. I’d love to visit again. Thank

As you drive up the winding mountain road with hairpin turns, you’ll eventually spot the Hotel at the top. With expectations rising for a great view… Once inside, the large lobby windows more than delivered, offering a breathtaking panoramic view over Mikawa Bay. In the Japanese-style Room, two beds had been set up—an appreciated touch for us as an older couple. Of course, the view from the Room was spectacular as well. The large public bath had both an indoor bath and an open-air bath at just the right temperature, and it felt wonderful. I wanted to stay in forever, so I cooled off now and then by splashing lukewarm water or cold water on myself to avoid overheating before soaking again. (Laughs) Dinner featured Aichi beef sukiyaki and abalone steak. Both were so delicious I wished I could have eaten more—but after finishing everything served, I realized it was actually the perfect amount. These days buffets are common and I often end up overeating, so having table service in a restaurant like this felt calm and healthy. Okazaki Castle is also about an hour’s drive from the Hotel, and I was happy to be able to reflect on Tokugawa Ieyasu’s legacy there. Within the castle grounds, Mikawa Bushi no Yakata: Ieyasu Museum is thoughtfully designed with well-planned exhibits—I’d love to visit again at a slower pace.

The Shuttle Service driver was very kind and welcomed us with a smile, and also saw us off when we left, which felt very pleasant. We were able to relax and enjoy the entire Accommodation, the Onsen, and the meals, and we were satisfied overall. However, one of the highlights is probably the lounge, but the beer in the lounge server had run out, and even after we informed staff it wasn’t replenished promptly, which was disappointing. Other guests seemed disappointed as well. Since many guests use it during busy check-in times—and I think many people come specifically for the lounge—I would like to see some improvements from the Accommodation side, such as having one staff member stationed there during that time slot only, or if staffing is difficult, providing canned beer just for those hours.

The location is excellent. The Onsen exceeded expectations and could be featured more prominently. The staff’s kimono dressing is flawless. As expected of a long-established Ryokan, the proprietress’s training and guidance are clearly reflected throughout.

This was my first time staying here, and I was very satisfied. The hot spring temperature was just right for me—comfortably warm enough to soak for a long time. Perhaps because it was the weekend after Silver Week, it wasn’t crowded, so I could relax and fully enjoy the hot springs. The view from the room was also great. I’d like to stay here regularly. Thank you again, and I look forward to visiting next time.

The room was very clean. In particular, the living room was spacious with no clutter, so my grandchild could run around freely. We would like to stay again next time.

The Room’s open-air bath was wonderful. The meals were more than enough for women; men might find them a bit light, but for those who drink alcohol, I felt they were sufficient. I think it would be better if breakfast times were staggered. The staff’s sense of distance also felt very comfortable to me. Sorry to mention this at the end. Thank you very much.

Thank you very much for your always warm hospitality. We were able to enjoy both the dinner and breakfast buffet comfortably without feeling it was crowded. The food was, of course, delicious, and we ended up completely full. Next time, we would love to stay again when sightseeing around Mt. Fuji. Thank you in advance.

The Room and bathroom were clean and very nice. The breakfast buffet had a great selection and was delicious. I would like to stay here again.

We stayed here as a couple in our early 50s. The Accommodation was spotless down to every corner, and we had a very comfortable stay. [Room & Bath] The Room with an open-air bath had truly breathtaking views, and we enjoyed the bath three times—after arrival, before bed, and again the next morning. The water temperature was a little on the lukewarm side, so it sometimes felt slightly chilly if we stayed in for a long time, but it was still very relaxing. We also appreciated the spacious wash area with a large mirror, which made getting ready in the morning very easy. [Dining] For dinner, we had the “HAKKO Yaki-Shabu Course.” The main yaki-shabu was exquisite—the meat practically melted in our mouths! The shiitake mushrooms and fried potatoes were also delicious, with carefully crafted flavors you wouldn’t normally get at home. We were fully satisfied all the way through to the ochazuke to finish and dessert. For breakfast, we enjoyed the “Onigiri Bento” while taking in the wonderful view. The portion size was slightly modest, but it was just right for us as a couple. The piping hot roasted green tea was rich and very tasty. We were also delighted by thoughtful touches such as complimentary mineral water—this is a wonderful Accommodation where we would definitely like to stay again. Thank you very much.