Hot spring resorts across the country × Stays Popular For SunsetsHighly rated for customer service and hospitality at Hotel·Ryokan

This was my first stay, and just as everyone says, it was a truly wonderful Accommodation. The food was delicious, the Onsen water was silky-smooth, the staff were great, everything in the fridge was free, and the price was reasonable. The view was beautiful and very relaxing. Also, since I love drinks, I was thrilled by the wide selection of rice shochu... Thank you very much! I’ll definitely visit again.

This is a perfect Accommodation in every way. Just one thing: it would be even better if there were in-house loungewear that matches the staff’s uniforms. After enjoying the Onsen, please consider offering stylish loungewear that blends naturally into the dining area.

At the nearby Meka Aquarium, we had the chance to see polar bears and seals up close. Their dynamic movements made us feel like children again as we excitedly enjoyed ourselves together. We sincerely thank you for your thoughtful hospitality and attention to detail. It was truly

Even though we arrived quite early, you kindly allowed us to check in, and we truly appreciated it. All the staff were very kind, and I think it helped our shy dog feel more at ease. We were also deeply moved when the staff celebrated my husband’s birthday and our wedding anniv

We enjoyed one dinner and two breakfasts, all featuring amazing seafood dishes with great variety. The live kitchen risotto and French toast were absolutely exquisite! My children were thrilled and said they want to come back again! Thanks to you, we created wonderful memories in

it was a blissful one-night stay. Both dinner and breakfast were satisfying in both portion size and taste. The Tango Koshihikari rice was delicious!! Everyone on the Accommodation staff was genuinely friendly, and I was able to spend my time feeling very relaxed. I even got mist

The views, the people, the space, and the food—everything was exceptional. I felt instantly healed rather than gradually. The sunset was beautiful, and every staff member’s hospitality was heartfelt. The cooking that brought out the best in each ingredient was outstanding, as were the delicious broths. Not only dinner but also breakfast was truly elaborate and carefully prepared. I could go on forever, but in short, it was wonderful. Thank you very much.

Thank you from the bottom of my heart. There was only one reason I came to Shirahama: To stay at Kuroshio Sou. When people think of Shirahama, many picture the sea and resorts. But what I found here was Wakayama itself. What moved me most at this Accommodation was not only how outstanding the food was. It was Head Chef Etani’s exceptional skill, and his deep respect for the producers who support every single dish. Fishermen. Farmers. Brewers. Roasters. And the artisans who continue to protect Japan’s fermentation culture. The moment I saw the map of producers introduced alongside the meal, I understood what this Accommodation truly values. Through the cuisine, you encounter not only ingredients, but also the people behind them and Wakayama’s climate and character. I was especially impressed by how delicious the soy sauce and Kinzanji miso were at dinner. When I asked about them, I learned they were from Horigawaya Nomura—a producer with over 350 years of history that still preserves traditional craftsmanship using firewood-heated iron kettles—making both their soy sauce and Kinzanji miso in that way today as well. I had originally planned to visit a different soy sauce brewery, but heavy rain made it impossible. Sometimes, the places you cannot reach end up guiding you to the story you were truly meant to find. For me, Kuroshio Sou was exactly that kind of place. The wonderful Onsen gently healed not only my body, but my mind as well. The quiet comfort throughout the building, Chef Etani’s cuisine, and the hospitality of all staff— together they quietly express this Accommodation’s philosophy in everything it does。 As a former chef from Tasmania, there is something I felt deeply: True hospitality is not just serving delicious food; it is helping guests connect with the people and culture that sustain a place。 I now have one more reason to return to Wakayama。 Thank you again from my heart.

Last time, the chef’s heartfelt cuisine was wonderful, so this time I booked a Multiple Night Stay. The food exceeded my expectations and truly moved me.\nThe hospitality of all the staff was also top-notch.\nThis is an Accommodation I would love to visit again. Thank you very much.

Needless to say, the Facility, amenities, and meals were wonderful—but above all, the hospitality was outstanding! From arrival to check-out, we received truly exceptional service. We chose this Accommodation mainly to visit Inuyama Castle, but next time we want to stay here as the main purpose of our trip. Thank you very much for everything.

This was our first trip traveling with our dog. The Room was clean, the amenities were well stocked, and the food was very delicious. The staff were also kind to our dog. We would love to stay again. Thank you very much.

A luxurious Facility where extraordinary koi swim. We were able to enjoy a sand bath, a ceramic bath experience, and a private open-air bath at no additional charge. All staff were kind and provided attentive service. The Japanese cuisine served at the Yakusugi cedar counter was exquisite, with tropical fruits used throughout that were as beautiful to look at as they were delicious. The entire property was spotless and impeccably maintained, and the star-filled sky we gazed at late at night from the free-flowing natural hot spring open-air bath in our room was beyond words.

It rained on the day of our stay, but the view from the upper salon of the rain-soaked, deep-green garden was wonderful and very soothing. Just as in the Reviews, every dish was delicious and truly impressive. The grilled ayu in particular was thoughtfully prepared and excellent. The cleanliness and service were impeccable. If I had to mention one thing, the large public bath felt a bit plain, so I think it would be even better with a little more atmosphere. I hope to visit again in a different season. Thank you very much.

Thank you very much for a wonderful stay. We were satisfied with everything—the service, the Room, the bath, and the meals. The meals were so delicious that my mother, who usually has no appetite at all, finished everything. We truly hope to visit again. Thank you very much.

It was our first time visiting Amakusa, but we are truly glad we chose your Accommodation. We are also interested in your affiliated Accommodations, so we would love to stay again as a family. Thank you very much for creating such wonderful memories. Please take good care of you

My companion uses a wheelchair, but thanks to the thoughtful support from all the staff, we were able to stay comfortably. The staff member who assisted us was kind, easy to talk to, and truly wonderful (I would be happy if they could assist us again next time). We will definitely stay again. Thank you very much.

My companion was also very satisfied, saying there was nothing to complain about. It was nice that we didn’t have to bring towels from the room, and we could feel thoughtful touches in various places throughout the accommodation. Lastly, two staff members waved us off at depa

The meals, both dinner and breakfast, were absolutely delicious. Although I regret not being able to see the sunset due to a late check-in, the morning view of the sea from the Room was as beautiful as a painting. The staff were kind and attentive. It was a wonderful trip. Thank

From the moment we entered the entrance, the welcoming color scheme and lighting made us feel at ease. We were promptly shown to our Room, and we loved both the Room and the bath. At dinner time, what surprised us even more was that the head chef personally visited each table to greet guests, explain the dishes, and even show us the actual ingredients—our conversation really flowed. The attention to detail in every ingredient and every dish was uncompromising, and we were truly moved again and again. Breakfast was just as carefully prepared; there were no shortcuts. The head chef personally shaved bonito flakes, and it was clear they put great effort into sourcing ingredients. We liked it so much that we made a Reservation for our next stay during this visit.

Located by the harbor, the detached guest Room was quiet and relaxing. The open-air bath in the Room was also very comfortable. The cuisine was excellent and truly enjoyable, starting with deep-fried tuna collar. We could also feel the staff’s attentiveness, and we had a pleasant stay.