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Toba Grand Hotel To the General Manager and all staff, Once again, thank you very much for providing such a high-quality, safe, and consistently wonderful stay, along with truly blissful hospitality. The thoughtfully prepared cuisine was astonishingly delicious, and my wife and I enjoyed a wonderful trip that left us genuinely satisfied. Each time we experienced your warm smiles and refined service, we felt deeply happy and thought, “We’re so glad we chose to stay here.” I was truly moved by what can only be described as a “happiness-producing Hotel” that brings smiles to guest after guest. What makes your Hotel so exceptional is your challenging spirit—never settling for the current appeal, but always striving to create new moments of inspiration. As a devoted fan of Toba Grand Hotel—and as “Donguri Captain”—please allow me to share a few ideas with heartfelt appreciation: 1) Extend lounge hours (until 11:00 p.m.) Spending time in that sophisticated lounge is truly special. If guests could enjoy complimentary drinks until 11:00 p.m., the evening would become an even more memorable experience. 2) Revitalize the retro game arcade & festival-style corner If an energetic “festival corner” were added to that nostalgic and welcoming game arcade area, it would surely become a signature spot where both adults and children—across generations—could have an amazing time together! 3) Seasonal limited-time “all-you-can-eat fruit” buffet feature For example, “all-you-can-eat strawberries” in early spring or “all-you-can-eat melon” in summer. Having seasonal highlight events at the buffet would help attract repeat guests throughout the year and generate even more buzz—I’m confident it would be a great success. Of course, I fully understand that your staff’s working environment and operational considerations must come first. With that in mind, I would be grateful if you might keep these ideas in mind simply as one fan’s dream of “how wonderful it would be if this became possible.” With Toba Grand Hotel’s potential—and the passion of your entire team—I truly believe you will continue to be the region’s undisputed number-one Hotel. Going forward as well, let us guests join hands with you—the General Manager—and all staff members to make this wonderful Hotel shine even brighter together.

We also had the chance to use the bath in complete privacy by coincidence, which was very relaxing! This hotel is one of the top three accommodations we've ever stayed at in our lives. If we have another opportunity, we would love to stay here again! Thank you for creating such w

I traveled to Tottori to see a friend from junior high school, and stayed at Hakusen, which my friend recommended. The meals and the hospitality were extremely satisfying, but I felt embarrassed because the bath was clearly visible from outside. The curtain only closed about one-third, and while you could say no one was really watching, I ended up making eye contact more than once. Other than that, it was great.

There were plenty of vegetables, everything felt nutritious, and I was very satisfied. The portions weren’t too large either, so I was able to finish everything. Dinner happened to be around sunset time, and when someone kindly said, “It’s just about sunset,” it helped me enjoy a

A relaxing trip for a couple in our 50s. The bath was very pleasant, and the complimentary Yakult after bathing was excellent. The meals were generous, and the eel kamameshi at the end was delicious. If it weren’t for the loud noise from the in-room refrigerator and the extremely loud motorcycles at night, we think this would be an outstanding Accommodation.

We stayed at the accommodation as a way to show appreciation to my elderly parents. Upon arrival, the ryokan staff came outside to greet us and kindly carried my mother's luggage. The view from the room was stunning, and everything was impeccably clean, allowing us to have a very

The front desk staff welcomed us with exceptional kindness. The Room was spacious and spotless, with a breathtaking panoramic view of Lake Toya. In the private open-air bath, we could soak in the Onsen while fully enjoying the spectacular scenery of Lake Toya. The open-air bath in the large public bath on the top floor was at the perfect temperature—never too hot—so we could relax without having to step out repeatedly. Looking down over Lake Toya from the infinity bath, we felt completely refreshed in both body and mind; it was truly outstanding. The dining was also excellent. The dinner buffet featured an abundant selection of fresh sashimi and nigiri sushi, including scallops, sea urchin, and shrimp. There were also hot dishes such as grilled crab legs and steak—all you can eat. Breakfast offered a wide variety of seafood as well, including raw surf clams and sweet shrimp, and our whole family was thoroughly satisfied with the meals at “Kohan no Sumika.” I have stayed at more than 70 Japanese Onsen Ryokan so far, but “Kohan no Sumika” is one of the few Hotels that I can say I absolutely want to return to. Thanks to the warm hospitality of all the staff, our family enjoyed an unforgettable and perfect stay. Thank you very much. 2. Business Courtesy Version (more formal and polite tone) This is a flawless Onsen Resort Hotel. I stayed at “Kohan no Sumika” on August 30. The front desk service was extremely courteous, and the Room was spacious, impeccably clean, and well maintained. From the guest Room we could enjoy sweeping views of Lake Toya, and in the private open-air bath we were able to savor both the Onsen experience and the beautiful scenery of Lake Toya to our heart’s content. The top-floor open-air bath had a wonderfully comfortable temperature that allowed for a long soak without overheating. Relaxing while looking down over Lake Toya from the infinity Onsen made for an exceptionally luxurious moment of calm. Dinner was highly satisfying: along with plentiful fresh sashimi and nigiri sushi—such as scallops, sea urchin, and shrimp—there were also all-you-can-eat options like grilled crab and steak. Breakfast likewise included seafood such as raw surf clams and sweet shrimp, leaving our entire family very pleased with its quality. Although I have stayed at more than 70 Japanese Onsen Hotels to date, “Kohan no Sumika” is one of those rare outstanding Accommodations that I would very much like to visit again. I would like to express my sincere gratitude for everyone’s warm hospitality; thanks to you all, our family enjoyed a truly perfect time together.

The top-floor scenic bath was wonderful; the Onsen was very relaxing. It was great how the view changed between evening and morning. For dinner, since I’m not a fan of buffets, I chose the special kaiseki course. There were many dishes, and everything was delicious—from fresh fish to a tender filet steak. The Room was a modern twin, and the beds were spacious and comfortable. In the lobby there was a coffee machine, and it was nice that you could have as many cups as you liked during the available hours. If I visit Shodoshima again, I’d definitely like to stay here again.

Everything was excellent, including the room, service, bath, and meals. Despite the heavy rain, the Shuttle Service from the station was extremely helpful. Thank you very much. I would love to stay again if I have the opportunity, and I look forward to seeing you then.

Of course, everything tasted great—we ended up eating more than we planned! The cruise on the following day was also very enjoyable. From staff hospitality to meals—everything exceeded expectations, leaving us completely satisfied with this wonderful trip. Thank you so much fo

As soon as I walked in, the Room was so wonderful that I got really excited. All of the staff were polite and amazing. The food and the Thai boat platter were excellent, and it made me very happy. I also had flowers prepared as part of the Plan, and they were beautifully arranged with great taste—absolutely stunning! I definitely want to stay again.

We stayed with the intention of treating ourselves to a luxury we don’t usually indulge in. From the welcome drink and the first small appetizer, everything was delicious, and we were already very satisfied. The wine was extremely easy to drink, and the non-alcoholic tea was also amazing (I wish you would sell it). The Room was spacious, and it was wonderfully quiet—we couldn’t hear anything from the rooms on either side. Having an Onsen in the Room that we could enjoy anytime was fantastic. If there’s one concern, it’s that while the food is excellent, the portions are quite large. Even our family—who usually asks for seconds multiple times—was saying, “We’re full!” There’s a generous amount from the appetizers onward, but some dishes served during the main sushi course and additional dishes after sushi may leave many guests thinking, “It’s delicious, but I’m too full!” That said, every dish is distinctive and truly delicious, so I still hope you’ll try them all!

This time, I stayed with my son and his wife. The small, guest-only bath is truly wonderful and incredibly relaxing. At the shop, they made me a discount card, so I could shop at a great price. The meals are delicious, and above all, I love the staff’s hospitality and smiles. I stay here whenever I return to my hometown, and every time the attentive service is consistently excellent—it feels like a miracle to be able to stay at this price. Thank you very much for everything. I’m looking forward to my next visit.

Walking barefoot on the tatami-covered floors throughout the facility felt wonderful. The room and bath were clean and well-maintained. We received matching handkerchiefs as a couple to celebrate our anniversary, which made us very happy—thank you so much! Upon arrival, we

I was able to relax in a clean, comfortable, and pleasantly spacious Room that was easy to use. Because it was a bit foggy, we couldn’t see much of the Kanto Plain, but we still enjoyed the in-room open-air Onsen bath. We usually eat dinner early, and we weren’t kept waiting—one delicious dish after another was served at just the right pace, with plenty of variety, and we were completely satisfied. It was my first time in Tsukuba, but it’s close to Tokyo, and we were able to see beautiful flowers at the perfect time—azaleas and mountain wisteria in bloom, and nemophila at full peak. I would definitely like to stop by again when I visit Tsukuba. Thank you very much for your hospitality.

I chose this accommodation to relax and enjoy the sunset, and it exceeded my expectations. I was able to soak in the open-air bath while perfectly admiring the sunset, just as I had hoped. With all rooms offering ocean views, I had a very comfortable and pleasant time. The

We stayed in a Room with an open-air bath. Overall, we were satisfied with everything—the bath, the meals, and the service. We had a wonderful time. The in-room open-air bath while looking out at the sea was very comfortable. The large public bath was also very spacious and not crowded, so we could relax and enjoy it. Both dinner and breakfast were beautifully presented, and we enjoyed them very much—especially the grilled abalone and shabu-shabu. We deducted a few points because the parking lot is far away (which could be difficult in rainy weather), there are limited choices for meal times, the Room does not have an automatic lock, and noise from the hallway carries easily, but overall we think it is a great Accommodation that we can recommend to friends.

The hotel staff were incredibly kind and attentive, allowing me to relax completely. Dinner featured delicious dishes made with fresh local ingredients, and the shirasu rice for breakfast was exceptional. It was a clean and spacious hotel where my friend and I fully enjoyed our l

At dinner, the proprietress came to speak with us, and when we mentioned our 30th wedding anniversary, she gave us a wonderful handwritten gift that truly moved us. We were so happy. We have it proudly displayed at home. The unexpected present became a very special memory.\nThe views from the Room and the dining area were exceptional as well.\nAt breakfast, we also had the chance to chat with a staff member from our hometown. We were touched by everyone’s kindness and thoughtfulness.\nIt was a truly wonderful Accommodation. Thank you very much. We hope to visit again someday.

We stopped by on our way back from visiting a family grave at Mount Koya. This was our second stay, and the Onsen was especially relaxing—we truly enjoyed the ocean view right in front of us. The meals were delicious, and we were very happy with the complimentary drinks service in the lounge that started this year. If we have the chance, we would love to visit again for a third or fourth time.