Shin-Yokohama × Stays Popular For SunsetsHighly rated for dining at Hotel·Ryokan

I had plans in Yokohama over the weekend, and since there was a chance the Shinkansen might be suspended due to the typhoon, I made an Accommodation Reservation here for the night before, just in case. However, just minutes before Shin-Yokohama, an earthquake occurred along the line and the Shinkansen service was suspended. An announcement said there was no estimate for resumption, and it truly didn’t seem like we would be moving anytime soon. Thinking I might not arrive at the Hotel until late at night or even early morning, I contacted you to explain the situation. You kindly told me to take care and that arriving at any time would be fine, which really put my mind at ease. When I finally arrived and checked in, your warm words—“You must be tired; please rest well”—were truly comforting. Unfortunately, because of the weather I couldn’t enjoy the view from the Room on the 31st floor that you had prepared for me, but I’ll look forward to it next time I visit Yokohama. Thank you very much for your courteous service.