Southern Okinawa Main Island × Highly rated for customer service and hospitality at Hotel·Ryokan

Our group of 10 family members across three households stayed here. The Facility and amenities were well equipped, and the children especially spent all their time playing in the pool and jacuzzi. Everyone was very satisfied, and we had a wonderful time. We would love to stay again. Thank you very much.

This was our first stay on the Club Floor in two years, and thanks to your courteous and pleasant service from check-in onward, we had a very comfortable time. Maybe it’s Okinawa, maybe it’s The Terrace Hotels—either way, the juice in this lounge always tastes especially delicious. We also visited the newly introduced nightcap service, and it was wonderful to relax after dinner with coffee at Maroad. There were piano performances on both nights; each pianist arranged familiar tunes from Studio Ghibli and Disney that anyone can enjoy, and my wife and I had fun listening while guessing the song titles. A lounge staff member who assisted us two years ago even remembered us—just as my wife and I had hoped—and we truly enjoyed chatting together. This time we also used the gym and La Sima for the first time, and my wife was delighted, saying, “This was our most enjoyable stay at The Naha Terrace ever!” Thank you again to all of your staff. We look forward to seeing you again next year.

The complimentary drink service and delicious breakfast were included, and I had a very comfortable stay. The room was clean, and the amenities were well stocked. If I visit Okinawa again, I would definitely like to stay here.

I arrived at Naha Airport late at night and stayed for one night. I stayed here in a similar situation last year as well, so this was a repeat visit. They upgraded me to a slightly larger Room. All the staff were pleasant, and the Room, shower, sink area, and toilet were clean and quiet (it felt like most guests had good manners). There is also a 24-hour supermarket nearby, which is convenient. The next day, I took a taxi early in the morning to rent a car nearby and was able to start my trip smoothly. I would like to stay here again next year. Thank you very much!

Everything was outstanding! The Room was lovely, and the amenities had a wonderful fragrance that truly helped us relax. The lounge was self-service, but we had no trouble at all—there were delicious alcoholic drinks, snacks, as well as drinks and treats for children, so we were very satisfied. Although it’s a Hotel in the city center, access from the Room to the pool was convenient. Our three children played a lot in the pool on the second floor and were very happy. Breakfast served in the Room was also delicious, and we were impressed by the flawless hospitality. It’s a shame we could only stay one night. We would love to stay again when we visit Naha. Thank you very much!

There’s a 7-Eleven on the first floor, and MaxValu is just a short walk away. It’s also close to Miebashi Station on the monorail, and Kokusai-dori is right nearby. The location was incredibly convenient. The front desk and the room were very clean, and we enjoyed a delicious breakfast. In the afternoon, there were free Blue Seal ice cream and drinks—my child even said, “I want to stay here forever.” I was amazed we could stay at this price during summer vacation; everything was perfect. The staff were also very pleasant, so we’ll definitely stay again when visiting Naha.

Thank you very much for taking care of us during our 3-day, 2-night stay. We visited to celebrate our 30th wedding anniversary, and thanks to your thoughtful hospitality, we were able to enjoy a relaxing and healing trip. Thank you. At the beach below the Hotel, it was quite windy due to a low-pressure system, but we were still able to snorkel and see some fish. The Room was just the right size, and we could relax comfortably. We also enjoyed the private open-air bath on the 5th floor without worrying about time, which made for a very restful experience. The meals were delicious from the jimami potage onward. Breakfast was also just the right amount and very enjoyable. It felt like there were more Western guests than we expected. We heard that an annex is scheduled to be completed next year, so we are really looking forward to it. We would love to stay with you again next time.

I stayed here for my mother’s birthday trip. This was actually my second trip to Okinawa Island, and the very first Hotel I stayed at on my very first Okinawa trip was also Hotel Palm Royal Resort (about 20 years ago). They kindly upgraded our Room for free, and when I arrived soaked from heavy rain that day, a woman at the front desk greeted me with a smile and offered me a towel. The hospitality was truly wonderful! Breakfast was also delicious! The staff were very friendly and even chose a recommended seat for us. I’ve stayed at many Hotels, but this one has the best hospitality by far. It felt like coming home. I’d love to stay again. Thank you so much!!

The staff were very helpful. I think this was the best Hotel I have ever experienced in terms of service. I’m glad I stayed here and would like to stay again. Thank you very much.

The Room was spacious, the Facilities were excellent, and everything was kept very clean, making for a wonderful stay. I made a Reservation without breakfast, but changed it and tried it—everything was delicious. Each ingredient left a great impression. Best of all was the staff service; everyone was extremely courteous and made my stay very comfortable. The next time I stay in Naha, I would love to return.

This was my second stay. I really appreciate that bath amenities include bath salts. The Room TV has been upgraded to a smart TV, so it was great being able to watch Netflix and YouTube. I stayed on the 3rd floor and couldn’t hear any outside noise. I thought the breakfast was better than last time. There were also some dishes I hadn’t seen before (I can’t remember the name, but something like fish tempura mixed with a sauce?), and it was delicious! All-you-can-eat Blue Seal ice cream is also a big plus. (You scoop it yourself with a disher.) There were three flavors, and I went back for seconds twice. Next time I stay, I’ll definitely book breakfast again.

We stayed at this Hotel for a company trip. It is in a great location—just a short walk from Kokusai-dori and within walking distance of both Miebashi Station and Makishi Station on the Yui Rail. The all-you-can-drink Awamori and Orion Beer servers on the first floor were also very popular with our group. I would definitely like to stay here again for a private trip.

This was my first time staying at Storyline, and I was extremely satisfied—the place was very clean and the location was great! I usually stay at large Hotels, so I was a little worried about the Facilities, but after staying here I had no issues at all. When making my Reservation, I shared my Room preferences, and you prepared a Room that perfectly matched my request—I was truly delighted!! Both the building and the Room were carefully cleaned and felt very fresh and spotless. Breakfast wasn’t the typical buffet style; instead, we could put whatever food and drinks we wanted into a basket and eat anywhere in the Hotel. It was my first time experiencing that, and it was so much fun! My once-a-year reward trip turned into something really special!! I’d love to stay again next year! Thank you so much!!

Since I arrived in the evening, I looked for a place to stay for one night in Naha City and chose this Hotel mainly for its location. It is just off Kokusai-dori, with Don Quijote nearby, and although it was simply a place to sleep, it was very convenient. The Room was new and clean, and I was satisfied with the breakfast, where I could enjoy Okinawan dishes. I would like to stay here again.

The exterior and interior were modern, calm, and very comfortable. The view from the Room was great, and the bed was so comfortable that I was able to relax and unwind. When I requested a thermometer, they also brought water with it—thank you for the wonderful hospitality. Breakfast had a great balance of Okinawan dishes and standard options, so I could enjoy a wide variety of food. The large public bath was clean and easy to use as well. Thank you very much.

Whenever I travel to Okinawa, I always stay here. No matter when I visit, the staff’s warm hospitality makes me feel relaxed and at home. This time, we came for a family birthday, and it became a wonderful memory. It’s a Hotel where you can unwind with peace of mind, thanks to the consistently welcoming service that never changes in the best way. I’ve already made my next Reservation as well. I’m looking forward to staying again.

I stayed for one night in an airport-view Room the day before returning home. It’s a great Room for aviation lovers, but since I love the sea, I think an ocean-view Room would have been nice too. In the Room, there were Okinawan sweets and tea set out with cute cups. The Onsen was well stocked with amenities and towels were provided, so it was fine to go empty-handed. The view from the standing bath was wonderful. Breakfast was a buffet with chanpuru, tofu, and other Okinawan dishes—comforting home-style flavors and very delicious. There were buses to Kokusai-dori and the airport, which was convenient. The contrast of the sea and sky viewed from Umikaji Terrace with airplanes overhead was also beautiful.

The Room is spacious, and the Hotel is very clean. The drink bar from evening to night was also very relaxing and great. Breakfast offered a wide variety of options, and everything was delicious! I will definitely stay here again next time!

From the moment I entered the Room, it felt spacious and open. The Room was also a relaxing place to unwind on my own. I was happy to have Shuri miso soup for breakfast, but it would have been even better with some ingredients in it.

This is a very nice Accommodation. The front desk staff were kind, and although I’ve stayed in many places around Matsuyama, I recommend this one. Breakfast was delicious too!