Hiroshima × Highly rated facilities at Hotel·Ryokan

All the staff had wonderful smiles, the art-filled space was relaxing, and the food was excellent—our child was smiling the whole time. We thought it would be even better if children could stay together in a wider variety of Rooms. It became a great summer memory.

Although I checked in late at night, thank you for your prompt and efficient assistance at the front desk. I’m still not used to the rain shower, but it was part of the fun. I used the breakfast buffet for the first time the next morning, and every dish was carefully prepared—it really gave me energy to start the day. The staff were all so welcoming with wonderful smiles that it made me smile too. Thank you for a delicious meal. I’ll be sure to stay with you again when I visit Fukuyama. Thank you very much.

We truly felt your wonderful service and hospitality throughout our stay. The location, the meals, the baths, and all of the staff were genuinely excellent. You even prepared kaiseki cuisine for our 9-year-old son and accommodated a change to our breakfast time. Both the dinner kaiseki and breakfast were absolutely delicious, and it was clear how much care and effort went into them.

We stayed here to celebrate a proposal—one of life’s most important milestones. What impressed us most during our stay was the thoughtful attention from everyone, especially the person in charge. For the surprise proposal, they handled everything flexibly to match the situation, including preparing and handing over the cake and bouquet, which allowed me to feel at ease on the day. Thanks to that support, it became an unforgettable, truly wonderful time. Every dish was genuinely delicious, and the explanations were perfectly paced—not too long or too short—so we could enjoy not only the flavors but also the dining experience itself. The atmosphere inside the Accommodation and the views were also outstanding, and we were able to relax from the heart. Above all, we were so happy that their desire to make our stay memorable came through in every interaction. Thanks to them, both my partner and I naturally found ourselves saying, “Let’s definitely come back for anniversaries,” and it became two irreplaceable days for us. I am truly grateful that we could welcome such an important moment of our lives at this Accommodation. This is a wonderful Accommodation I can confidently recommend to anyone who wants to spend special time with someone important—whether for a proposal or a wedding anniversary. Next time we visit, I hope we can return as husband and wife.

The staff member who welcomed us was outstanding, and the drinks and light snacks in the lobby were excellent, giving us the immediate impression that this was a top-class Hotel. The meals were delicious and high quality, and we were very satisfied with the thorough explanations and attentive service despite how busy it seemed. The location is great, with beautiful views of the Seto Inland Sea and a well-maintained building; it was comfortable, and because it faces west we could enjoy the scenery throughout without worrying about direct sunlight. The private bath was also spacious, clean, and comfortable. The late-night curry service was perfectly timed when we felt a bit hungry, which increased our satisfaction even more. If I had to mention anything, aside from the person who first assisted us and the staff member who served us at dinner, some others—while doing their best—seemed inexperienced; also, the building felt somewhat like a retreat facility rather than having more distinctive character.

I chose this Hotel because I wanted to see Head Chef Takabayashi of Kureto in person. The Room was spacious, with the bath and toilet separated, and both the bathtub and washing area were large, making it very comfortable. For dinner, I dined at Kureto hoping to meet the chef. Every dish was delicious, and the chef came to our table to greet us; we had a wonderful conversation and spent a truly meaningful time. If I come to Kure again, I would love to stay here again.

On my first trip to Hiroshima, I stayed here first. The Room was clean, spacious, stylish, and very comfortable. All the food and drinks were delicious, and the staff were warm and welcoming, which made for a wonderful trip. I would definitely like to stay at this Accommodation again.

The Hotel is located right in front of Miyajima Port, making access excellent and extremely convenient. Even before check-in and after check-out, we could use the lounge and enjoy ice cream, coffee, and other drinks. Depending on the time of day, there was also a momiji manju service, plus vouchers to redeem momiji manju at shops on Miyajima (including fried momiji), and candy ice cream after the bath—everything was thoughtfully provided. The facilities were very clean, and the buffet featured carefully prepared dishes made with locally sourced ingredients. With an all-inclusive plan that included alcohol as well, we were very satisfied overall. The lemon herb tea in the restaurant was especially delicious; we highly appreciated that it used Hiroshima lemons and herbs, to the point that we wanted to buy it. We think it would be great if it were sold in the Hotel’s souvenir corner or similar shop.

We had a very comfortable stay. The Room we stayed in was the Comfort Extra Twin. Within its compact size, it features a bathroom with a washing area, a separate toilet, and a washbasin. Shoes are not allowed on the floor inside the Room. It was perfect for those who don’t need a large, luxurious Room and want to keep costs down, but still want to relax in the bath and use the toilet without feeling self-conscious. One small note: since there is only a curtain separating the beds from the washbasin area (i.e., the changing space), some guests may find it bothersome. For us, as a family traveling with small children, it didn’t bother us at all. Other nice perks included borrowing manga to read, an on-site coin laundry, welcome drinks, and good value benefits.

I stay here repeatedly because I often have errands nearby, and once again I was very satisfied with my stay since I already know how convenient everything is. It’s a 2–3 minute walk to the streetcar stop (similar to a train station), and there is also shared-bike parking in front of the Hotel entrance, though the number of spaces is limited. I think this Accommodation is truly convenient for anyone staying long-term in Hiroshima City. All Rooms are twin Rooms with double beds, and the bathrooms are very spacious, so even larger guests should be able to relax comfortably. Depending on the Room, there may be a dedicated rack for hanging a road bike and an additional closet Room for storing large luggage. If I had to mention one thing: although there are vending machines, there is no complimentary water in the Room. Since it’s about a 5-minute walk to a convenience store or the nearest supermarket, it’s better to buy drinks in advance before checking in.

The service was very attentive, the Room was clean, and the meals offered a great variety.

Thank you for your hospitality. The lounge was excellent. The ochazuke and breakfast were both very delicious. The Room was spacious, and I had a comfortable stay.

I stayed here with my son while preparing for his school enrollment. As it was a weekday, it wasn’t crowded and we were able to relax. Check-in was done in person, so it was easy and reassuring. For check-out, you simply return the key card to the holder. Both the Room and the large public bath were very clean, and we were satisfied with breakfast as well. The price was so reasonable that I almost felt bad paying so little. I would like to stay here again.

They also stored my luggage before check-in. There was one washing machine in the women’s large public bath, so I felt comfortable doing laundry. The bread at the breakfast buffet was delicious.

The breakfast buffet was delicious. In particular, the scallops—grilled on the spot using fresh seafood—were outstanding. Also, thank you for storing our luggage even after checkout, which allowed us to explore Hiroshima hands-free right up until we left.

We stayed for one night on a family trip. We chose this Hotel as a base for sightseeing in Hiroshima City and Miyajima, and it was so comfortable that we found ourselves wishing we could spend more time relaxing at the Hotel. What we especially appreciated was the complimentary drink service. Being able to unwind with a drink after returning from sightseeing was truly relaxing and made our trip even more enjoyable. The Onsen was also clean and spacious, and it helped us fully recover from the day’s fatigue. The breakfast buffet exceeded our expectations—not only was there a great variety, but each dish was delicious, and our whole family was very satisfied. Starting the day feeling a bit indulgent is something we’ll remember. All of the staff were kind, warm, and attentive, which made our stay very pleasant. This is a Hotel we would highly recommend not only to those planning to visit Miyajima, but also to anyone who wants to enjoy some downtime at the Hotel as well. We would definitely like to stay here again when we visit Hiroshima next time. (I enjoyed my stay so much that I completely forgot to take photos!)

I stayed here on a business trip. It’s conveniently located near the station, yet it was quiet, so I could relax. Best of all, the bathroom and toilet were separate, and the bathtub was spacious. They also provided bath salts, so I was able to soak and unwind after a long day.

It was a great Hotel. The directions from Hiroshima Station were easy to understand thanks to the guidance on the website. It will be even more convenient once the underground passage construction is finished. The lobby had a wonderful, out-of-the-ordinary atmosphere. It was also helpful that I could leave my luggage before check-in. The Room was spacious and clean, and I couldn’t hear noise from other guests, so I could relax. Breakfast was one of the highlights as well, and it lived up to its reputation—I really enjoyed it. This is a Hotel I would like to stay at again if I have the chance.

The Hotel is very close to the station, making it easy to get around. The Room was clean and spacious, and the king-size bed was large enough for two adults and one child to sleep comfortably. The large public bath has both an indoor bath and an open-air bath, allowing us to relax and unwind after a long day. The only drawback was that check-in is done using a self-service kiosk, but the instructions were a bit unclear and it didn’t feel very user-friendly.

I always stay here the night before my departure from Hiroshima Airport. This time as well, I was able to relax in the welcome lounge, and I really enjoyed the delicious breakfast. I request the Shuttle Service between the airport and the Hotel every time, and this time the flowers in the lobby were even more beautiful than usual—I couldn’t help but stop and admire them. I’ll definitely stay again!