Izu Nagaoka × Highly rated for customer service and hospitality at Hotel·Ryokan

From July 20, we stayed for two nights again. We traveled by train with two dogs. We’ve gotten completely used to it now, and that’s all thanks to the warmth and kindness of everyone at the Ryokan. I couldn’t make it without the Shuttle Service from the station. Thank you, as always, for your wonderful Shuttle Service. The meals reflected the season, and each dish was thoughtfully prepared and delicious. I rated the bath 4 stars because the stairs to and from the bath, and the airflow around that area, felt a bit uncomfortable for this time of year. The bath temperature was perfect for me. Thank you so much to all the staff for your kindness. We’ll be back again.

We stayed for two nights with our two Pomeranians and my father, and had a very comfortable time at this dog-first Accommodation. The staff, the Room, the meals, and the bath were all excellent. Since it was hot, we really appreciated being able to borrow a free cooling neck wrap for our dogs. The portions were generous, and I’m sorry we couldn’t finish everything. We would love to stay again.

I am an Onsen enthusiast who stays over 80 nights a year, mainly in Izu. I have stayed at Kameya Keian more than 30 nights in the past, and this year I stayed for 4 nights. The cuisine was artistic in presentation, and the flavor—especially the richness of the dashi—was something no other Hotel or Ryokan can match; it was absolutely outstanding. The Onsen water quality is excellent, as expected of the historic Izunagaoka Onsen, making this a top-rated Onsen Ryokan. I will visit again.

This time, we were completely satisfied with the Room, meals, and staff. Last time, the front desk staff were unfriendly and we wondered what was going on, but this time both check-in and check-out were very pleasant. The meals were also very delicious, and although it was the same attendant as last time, they were extremely considerate. Thank you very much!

Relax in the Onsen, enjoy delicious meals, soak your feet in the footbath while drinking milk, and take your time admiring the stunning view through the large window from the Room. It was truly wonderful. The food was excellent; every dish was prepared with care by the head chef, and even the tableware was beautiful. The course meal came in just the right portions, and everything tasted great. The breakfast buffet was also all handmade with rich, thoughtful flavors. The Onsen was clean and well maintained, and I went in many times. The staff service was outstanding as well. Their spirit of hospitality showed even in the smallest details, and the service was excellent. My companion was very satisfied too. I felt it’s a Hotel where adults can relax and enjoy a luxurious stay. The 4.6-star rating wasn’t a lie. Unfortunately we couldn’t see Mt. Fuji this time, so I’ll visit again. It was also amazing to lie down and watch the clouds move through a picture-frame-like window. It really is a great Hotel.

Because it’s a small Accommodation, you rarely run into other guests, which makes it excellent for privacy. The exterior is very old. The lobby and hallways have a charming, classic feel—like a traditional Ryokan. But the Room has been properly renovated and is clean. The twin Room even had Simmons reclining beds. The only downside was the token shower booth in the Room and the small toilet, but otherwise it felt perfect. The private open-air bath was also fantastic. Even as the summer heat started to ease, the breeze was wonderfully pleasant. Dinner was an abundant spread of seafood and mountain delicacies, and breakfast with dried horse mackerel was especially good. At the end, the proprietress took a couple’s photo for us. A truly wonderful Accommodation—perfect for a short trip to Izu from around Kanto.

I recently stayed at Yoshiharu, which I had been looking forward to for a long time. After reading Reviews on various sites, I decided to stay here for my trip to Izu—and it was absolutely the right choice. While waiting to check in after arriving at the Ryokan, we were offered complimentary drinks and sweets, and then we were given a thorough tour of the property. With five private hot-spring baths, a large public bath with a sauna, massage chairs, and a lounge space available morning and night (soft drinks, coffee, café au lait, tea, etc.), there are so many Facilities that the guided tour helped us enjoy everything to the fullest. The food was of course delicious—the Koshihikari rice was excellent, and the abalone was outstanding!! As others have said as well, this is truly an Accommodation you’ll want to visit again in another season. I will definitely be back.

We stayed here as a couple in August. It was very reasonably priced, yet everything was excellent overall. The meal included wagyu beef grilled on a ceramic plate, and even if it was cooked a bit too long, it was still very tender. The other dishes were also delicious. The portions were generous, and we were completely satisfied with both dinner and breakfast. The staff were friendly, and the building was clean. We’d love to use the bath again. If we have the chance, we would definitely stay again, and we would recommend it to others as well.

This long-established Ryokan had a calm atmosphere, and the garden was wonderful. Most notably, the in-room rock bath was so spacious that it felt almost too much for our family of three, and with free-flowing hot spring water straight from the source, we lost count of how many times we soaked. The meals were also carefully prepared; everything was delicious, especially the tasty rice—so good that our son, who usually never asks for seconds, did. We would definitely like to stay again. Thank you very much.

The mist felt like a shower of beauty serum, and my skin became truly soft and deeply moisturized. After enjoying the hot stone sauna, the open-air bath, and the radon Onsen, even my knee pain had eased by the time I left. I was amazed—my knee could bend again! The staff were all very warm and welcoming, and breakfast was beautifully presented and delicious. I prefer this style over a buffet. I would love to visit again.

I felt you focus your time and budget on exactly the right things. I imagine the Room cleaning and maintenance, meals, and service are all thoughtfully managed with great care. I also really appreciated that the meal portions weren’t overly large. It doesn’t have everything like a luxury Ryokan, but if you simply want to relax at a slower pace, I don’t think you’ll find it lacking. This time I made a Reservation with a last-minute discount, but even without it, this is an Accommodation I’d like to visit again.

Even before our visit, you kindly and attentively accommodated our requests, such as providing a floor chair and securing parking. Not only were the Room and each Facility wonderful, but the hospitality of the staff was also outstanding. Despite it being during the summer vacation season, we were able to spend a calm and relaxing time far from the crowds, and even my usually picky wife kept saying, “I want to come back here again.” Thank you very much.

The food was delicious, and I ended up drinking a bit too much for the first time in a while. The bath was just the right size, and I could relax comfortably and warm up thoroughly. The Room was cleaned carefully, and the toilet was kept very clean, making for a very pleasant stay. I would like to stay again. *The weather was quite cloudy and not ideal for seeing Mt. Fuji, but the clouds cleared briefly and we were able to see it.*

• Guest Rooms The Room wasn’t new, but it was very clean and comfortable. • Service The staff who assisted us during meals were pleasant—polished yet friendly. • Onsen The open-air bath with a view of Mt. Fuji was amazing! The in-room bath was also very comfortable. • Facility The relaxation room on the first floor was dark and a bit scary. Otherwise, no issues. • Meals Truly delicious. Even my partner, who is picky about food, was very satisfied. The portions were just right. I’d happily return just for the meals.

I’m a returning guest. The five open-air baths are truly outstanding. The food is delicious, and it’s an Accommodation I’d love to visit again.

When making the Reservation, I couldn’t operate my smartphone and contacted them directly. They explained that booking from a smartphone is a better deal, and although I’m not used to it, I was able to make the Reservation. On the day, I stayed with my elderly father who has a disability. Our Room was on the first floor, and the Onsen was on the same floor and nearby. My father loves Onsen and used it three times during our one-night stay. We were very satisfied with the Onsen. There is also an AEON nearby, which was very convenient. I would like to stay again.

It was unfortunately raining that day, so we stopped by the newly opened Izu no Kuni History Museum “Izushiru” before checking in. The welcome drink system, where you can choose your preferred drink from a vending machine, felt efficient and practical. I absolutely loved the gift zori sandals in our Room and will take good care of them. We used the private open-air bath again this time. There are now two washing stations, so even as a couple we didn’t have to wait and it was very comfortable. The slightly thick, silky hot spring water is wonderful. The floor chair in the Room had been replaced with a higher chair, making it even more comfortable than before. Since it was raining, we enjoyed soaking in the open-air bath attached to our guest room and watching baseball on one of the two TVs that can receive satellite channels. All of the meals were delicious and the portions were just right. After dinner, being able to use the coffee machine in the lobby also added to our satisfaction. All of the staff were very pleasant and welcoming. There’s no excessive service—just a great Accommodation you can enjoy even on rainy days—and my wife likes it too, so it’s becoming our regular place in Izu Nagaoka. We look forward to staying again.

I was able to relax and unwind. The Onsen was great, the bed was comfortable, and the meals were excellent—I’m very satisfied. I’d love to stay again.

This is my third stay. Every year during the Obon holidays, I visit my family home, and the day before returning home I always stop by this Hotel to unwind. I relax in the Onsen and enjoy the buffet, and I always leave satisfied. The staff’s courteous service and prompt assistance are truly appreciated. I look forward to staying again next year.

I stay here 2–3 times a year. There are two baths, so it’s nice to be able to choose depending on my mood. This time I stayed one night and used them four times. The greenery around the open-air bath was vivid. Meals are buffet-style all you can eat, but perhaps because of my age I can’t eat that much anymore, so I enjoyed small portions of what I liked. Everything was delicious.