Itou × Highly rated Hotel·Ryokan for Onsen and bath

The food, the massage treatment, the Onsen, the clean Room, and the warm hospitality of the owner and his wife—everything was outstanding, and we were completely satisfied. I’ve had massages near my workplace before, but a professional treatment and technique are on a completely different level. Thank you very much. We will definitely come again.

Thank you for your heartfelt hospitality from arrival to departure. Talking with our assigned butler and the rest of the staff has also become one of the pleasures of our stay. The Room setup, Onsen, room service, dinner, wine, and breakfast were all wonderful and truly memorable. Thank you very much.

This was our second stay. Since our third son (our beloved dog) joined our family five years ago, we only choose Accommodations where we can stay together, so we’ve stayed at many pet-friendly places around the Kanto area. With new Accommodations opening all the time, there are only a few we’ve ever revisited—but this one is exceptionally satisfying, so we returned during the Obon holiday period. With pet-friendly Accommodations, there’s often something you have to compromise on, but this place is almost perfect. The balcony of our guest Room had an open-air Onsen bath, a sauna, a cold plunge bath, and a relaxation area with a shower—plus an open-air bath for dogs. Inside the Room, there was a theater room with two massage chairs and a dining room where you can enjoy meals in your Room. The French cuisine served there is truly delicious. Recently, more and more Accommodations have excellent Facilities, but I don’t know any other place where you can enjoy food of this quality in your Room with your dog. Once again, everything was absolutely delicious. If you’re looking for the best Accommodation to stay with your dog, I highly recommend giving this place a try.

We’re repeat guests for the cats, delicious food, and the cozy comfort of having everything you need right in the Room. This time my husband came with us too. The kids were thrilled with the maisonette and the open-air bath. We also love the skincare amenities such as lotion—they’re from a brand we like. We were so happy to finally spend time with the cats again. Since this was our first summer stay, we were told, “You might find stag beetles on the balcony,” and there were so many (surprisingly)! We took some home and are taking good care of them. Thank you for all your thoughtful consideration. Dinner was served at perfect timing—hot dishes hot and cold dishes cold—and my husband really enjoyed how delicious everything was. For breakfast we chose Japanese this time; the clay-pot rice selected by a rice meister was outstanding. Our child asked for seconds again and again. Everything was perfect except that the children’s pajamas we borrowed felt smaller than expected for their size. Thank you as always for your warm welcome—it made for an amazing start to our summer vacation. We’d love to come back again.

From the moment we arrived at the entrance, we felt warmly welcomed. Every staff member was very pleasant, yet never intrusive, and we had a truly wonderful time. A wild squirrel even appeared on our Room terrace, and the birdsong was so soothing. We were also able to enjoy our meals at a relaxed pace. At checkout, we received kind words that made us feel glad we came—an Accommodation we would be happy to return to. We also enjoyed both Mt. Omuro and Mt. Komuro. Thank you very much.

We stayed in a Room with an open-air bath. Since the Hotel is located in a villa area, it was very quiet, and we even saw squirrels in the trees outside the Room window. The front desk staff were also very kind and helpful. Although this is a Plan without meals, light snacks such as sweets and cup noodles are available next to the front desk. In the morning, bread and rice are also provided. We had a wonderful stay and would like to use this Accommodation again.

Above all, the cuisine was outstanding. I also enjoyed the private open-air bath in my room many times. I’d love to visit again!

I’m sorry for the late review, but thank you very much for providing such a wonderful night. The hot spring bath in the Room was incredibly soothing, and I ended up soaking in it many times. Above all, the Accommodation’s main highlight—the meal—far exceeded my expectations in both flavor and presentation, and I was truly satisfied. Not only was everything delicious, but it was the first time I’ve ever felt that eating could be this much fun. I was genuinely moved from the bottom of my heart. Partway through the meal, my chronic condition suddenly worsened and I had to excuse myself; thank you again for kindly bringing the final dessert to my Room—I would like to express my sincere gratitude here once more. This is an Accommodation I absolutely want to return to. I’m really looking forward to the day I can visit again.

In-room dining and a private open-air bath in the Room made it a completely private space. The meals were delicious. This Accommodation was great for families with small children, as you can relax and enjoy your stay without worrying about others. It was a bit difficult to do makeup, so having a handheld mirror would be helpful.

The Room ambiance, the meals, and the hospitality of the staff—everything was absolutely satisfying. In particular, the dinner tableware and presentation felt wonderfully special and made us feel truly pampered. We also booked an aroma massage, and we were very pleased with the therapist’s professional service (playing soothing music in our Room and carefully explaining each oil’s benefits).

Perched on a hill near Kawana Station, this Accommodation has a wonderful sense of charm. Even though it is upscale, the attendants were warm and approachable, making our stay truly comfortable. The Onsen baths are available both indoors and outdoors, and we could enjoy them at the same time; the water quality was excellent. The kaiseki dinner was outstanding—as expected of a renowned Ryokan—and we enjoyed it so much that we even had the late-night snack. The peaceful atmosphere, with occasional birdsong, was so soothing that we didn’t want to leave. We will definitely return.

A relaxing, tranquil Accommodation for adults. Watch the ever-changing sky, sea, and forest, and the sparkling stars; soak in the Onsen whenever you like; and enjoy high-quality meals... Above all, the staff’s hospitality is outstanding. During my stay, they never once asked for my name or Room number, and they even adjusted the end time of dinner to fit my spa Reservation. Thanks to their seamless communication and thoughtful care, I felt completely at ease throughout my stay. I will be back again. Thank you very much.

I had long wanted to visit Akazawa Guest House, and this time I was able to stay there with my son and his wife. The exterior is wonderful, but once inside, I was amazed to see platinum used throughout the walls and other details. It was a beautiful space with clear attention paid to every element. The pampas grass in the courtyard was especially memorable, and we were able to relax and enjoy a peaceful break from everyday life while feeling the charm of the season. Everything—the Room, the meals, and the atmosphere throughout the Accommodation—was of course excellent, but what stayed with me most was the warm hospitality of all the staff. My daughter-in-law is pregnant, and they kindly accommodated our requests in advance with great care. They prepared extra pillows in our Room and thoughtfully adjusted her meals as well, which we truly appreciated. In particular, the staff member who served our meals had such a lovely smile. Their service was both attentive and genuinely warm, which made us feel very at ease. The staff member who took photos for us also went beyond what we asked for, discreetly looking out for us so we could enjoy ourselves even more. Their thoughtfulness meant a lot to us. Of course it is an exceptional space with a sense of luxury, but even more than that, I felt that the detailed and heartfelt hospitality of everyone working there makes this Accommodation even more special. I am truly happy that we were able to spend such precious family time at Akazawa Guest House. On our way home, my son’s family and I said to each other, “Let’s come again.” Thank you very much for giving us such a memorable stay. We would love to visit again.

With construction starting in September, and since we can only travel on weekdays, this was our last stay of the year. The food, the baths, and the Room were wonderful—and above all, the staff’s hospitality was exceptional in every way. What impressed us most this time was how you remembered what we discussed during our previous stay about how to serve chilled sake, and then made it happen exactly as promised. We were able to enjoy it deliciously right to the very last sip. Your prompt response truly surprised us and made us feel that you are always thinking of your guests. This is a special place for us. We are deeply grateful for this encounter, and we sincerely look forward to seeing everyone again next year.

I stayed here recently. The atmosphere, service, and cuisine were all truly outstanding—just what you would expect from a classic Hotel. In the calm, historic setting, I was able to relax and enjoy a leisurely time. Each dish was delicious, and I was very satisfied until the very end. All of the staff were courteous, making my stay very comfortable. It’s a wonderful Hotel that I would definitely like to stay at again.

I had such a wonderful impression when I stayed here before that this is my second visit. From the welcome sweets to the Japanese-Western fusion dinner and the hearty breakfast, everything was delicious. All meals were brought to our Room, so there was no need to change clothes, and we could relax completely. I also appreciated that when I informed them in advance about ingredients I can’t eat, they accommodated me properly. During our 3-day/2-night stay, all of the staff took great care of us. I had the chance to speak with five staff members, and every one of them provided excellent service! They were polite and warm, and I truly felt well looked after. The only thing I noticed was that the shower drainage was a little slow. Even so, overall it was a lovely Accommodation where we felt very comfortable. Taking an open-air bath early in the morning while listening to bush warblers singing was an unforgettable experience. I’d love to visit again in a different season.

We stayed in the Kozu Room. The Room was spacious and comfortable. Although the facilities are mostly shared with Kowakien, they are clearly separated in various ways, which was great. The meals were delicious and more than we could finish. All the staff were courteous, and we had a wonderful time. This is an Accommodation I can recommend.

Each Room comes with a private open-air bath, and meals can be served in the Room as well, so we were able to relax without worrying about others. What made us happiest was how well the Accommodation is set up for dogs! In addition to a private dog run just for our Room, there is an indoor dog run on-site, and outside the Accommodation there are two more dog runs—one with wood chips and one with grass—making four in total. We could choose where to play depending on our mood and the weather. The meals were also delicious, making great use of Izu’s fish, meat, and vegetables. There was an excellent selection of menu items for our dog as well, and they finished everything in no time. All of the staff were very dog-friendly, and it really showed how much they care about dogs. It became a wonderful memory where we could truly relax together with our dog. Thank you very much.

Thank you very much for your thoughtful hospitality. You even prepared matcha for us, and we enjoyed it very much. The Room and bathroom were clean, and we had a very comfortable stay. The view from the Room was wonderful—we were moved to be able to take in the sea, mountains, and sunrise all at once, accompanied by birdsong. The Onsen water quality was excellent, and our skin felt pleasantly moisturized even after bathing. We would love to stay again. Thank you very much.

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.