High Mountain × Highly rated for customer service and hospitality at Hotel·Ryokan

Everything exceeded our expectations in every way. The Room was spacious, spotless, and very well maintained. Every staff member was friendly and provided warm, welcoming service. The meals were delicious, and the private Onsen allowed us to relax at our own pace—it was perfect. We would love to visit again in a different season.

This is a relaxing Accommodation. The staff always welcome us warmly. There are also several international staff members, and I’m impressed by how well they speak Japanese. I hope they keep up the great work. The food is delicious, and no matter how many times I have it, I never get tired of it. This time, I tried the Western-style breakfast for the first time, and it was quite good. I will visit again. Thank you very much.

I’m truly glad I stayed at Hanaougi. Everyone at the Ryokan, especially our attendant, was wonderful—kind, attentive, and courteous—so we were able to relax and enjoy a very comfortable stay. The food was absolutely delicious, and I also appreciated the careful explanation of each dish. It was memorable to see local Hida/Takayama ingredients and regional cuisine incorporated into the meals, making it a wonderful travel experience. The guest room was spotless and thoughtfully maintained down to the smallest details, with excellent amenities. The open-air bath was outstanding as well, allowing us to spend a slow and luxurious time. I was completely satisfied with everything—hospitality, cuisine, room, and Onsen. You can really feel how much care is put into this Ryokan; it’s a place that made me think, “I definitely want to come back.” Thank you very much.

Thank you very much for everything. Choosing this place for a long-awaited reunion with our friends as a couple was absolutely the right decision. We booked two Rooms, and although we spent time together except when sleeping, the space was spacious and comfortable. We got so caught up chatting that we used the bath twice a day, morning and night, and our friends were also impressed by how wonderful it was. Thank you to T, whom M recommended. The conversation was enjoyable, and we truly had a great time—you completely won us over. The four of us were able to enjoy delicious food in a spacious private dining Room. We would be happy if we could see M and T again next time.

I’ve stayed here several times. There are so many great points: it’s close to downtown, parking is free, there’s an Onsen, breakfast is inexpensive and delicious, and the staff are kind. If you’re going to Takayama, this is the place to stay.

Stayed as a family of three in a Junior Suite. The Room was spacious and comfortable. Breakfast was also very delicious, and we would like to stay again if we have the opportunity.

I stayed here during a festival I’ve attended for the past four years. I truly love Alpina’s Onsen, and the pot bath is sometimes my favorite. This time, they prepared an excellent Room for me, and I was able to enjoy a comfortable and luxurious stay. I will definitely stay again.

We stayed here for a family trip. We love Hida furniture, and we were delighted with the table and sofa in our Room. For amenities, I wish there had been a towel for washing the body. We only had breakfast, but there were also dishes served in small bowls, which made them easy to pick up. Everything was delicious. It’s a Hotel we would like to stay at again.

I stayed here for one night during the May holiday period. The room was very clean, which was great. From the 15th floor, I could only catch a brief view of the Northern Alps in the evening and early morning, but if I’m lucky enough to get clear weather next time, it would be an outstanding stay. Breakfast was delicious as well—these days many Hotels seem to be putting more effort into their food, and I really enjoyed it. Overall, this is a highly rated Hotel. I hear it will relaunch this autumn as an international luxury Hotel brand, and I’m very much looking forward to it.

We were completely satisfied with everything—the restaurant, the Room, and the large Onsen bath. Since we were traveling with my elderly parents, the staff kindly accommodated us by assigning a Room near the elevator. At the buffet restaurant as well, they immediately understood our request as soon as we sat down, and everything went smoothly. At the Japanese restaurant, there were many non-Japanese staff alongside experienced Japanese staff, and everyone was very polite, making our stay truly comfortable. The Room was spacious with an easy-to-live-in layout, which was great. The Onsen left our skin feeling wonderfully smooth.

It’s very easy to use, and the thoughtful updates clearly reflect guest feedback, making it truly comfortable. I’d love to stay again.

After working in another prefecture, I checked in late at night and stayed here. The large public bath had a charming atmosphere, and the breakfast was high quality—I was very satisfied. Thank you for helping me with a forgotten item at checkout. I will stay here again.

The Room, breakfast, and bath were all clean, and we were satisfied. It’s a little distance from the sightseeing spots, but it’s within walking distance, so I think the location is good. I felt we chose a good Hotel at a reasonable price.

I stayed at this Hotel to participate in the Hida Takayama Ultramarathon. It is conveniently located near the station, the Room was clean, and there is a large public bath, so I had a comfortable stay. The parking lot is also spacious and very convenient, and I would like to stay here again.

The location near Takayama Station was excellent and very convenient. Takayama sightseeing was close by, and as a couple in our 70s, we were able to enjoy about a two-hour walk. The Hotel staff were kind, so we felt comfortable staying there. We had both breakfast and dinner, and the meals were delicious. We would like to stay again and would recommend this Hotel to friends.

I have stayed at this Hotel many times since it opened. It’s a favorite of mine, packed with charm. The interior features abundant Hida-sourced wood, creating a calm atmosphere where warmth and luxury are beautifully balanced. Whether in the lobby or the guest Rooms, it’s comfortable everywhere. The Onsen is also outstanding, with blue mosaic tiles in the baths. They are not only visually beautiful but also pleasant to the touch, making it easy to truly unwind. There is an additional fee, but I especially recommend the private bath with a spacious deck—an indulgent experience in a fully private setting. Above all, my greatest pleasure here is dinner. This time, Perla caviar was served as an amuse-bouche—presented in the tin—which genuinely surprised me with its extravagance. From there, the course continued with spear squid, lobster, and Hida beef; every dish showcased superb ingredients along with the chef’s skill and sense of style. Each plate was moving in its own way—it was simply a wonderful time. The breakfast buffet is equally impressive. From local Takayama specialties to salmon marinade and their signature Hida beef curry, everything is so well executed that it hardly feels like typical Hotel breakfast—I was completely satisfied from the morning. Most memorable of all is the hospitality of the staff. Not only do they respond kindly and attentively whenever you need help, they also greet even casual travel conversations with warm smiles that make you feel truly welcome. If you stay here, I encourage you to chat with them—you’ll appreciate this Hotel even more. Room quality, Onsen, dining, and service—few Hotels deliver such a high level across every aspect. And despite that excellence, the Accommodation Fee is surprisingly reasonable; considering what you receive, the value for money is exceptional. For me, it’s one of my absolute favorite Hotels in Japan—one I will happily return to again and again.

It is in a very convenient location near Takayama Jinya, and free parking is also available. As it was right in the middle of the Hina Matsuri season, both the Hotel and the main building were decorated with many hina dolls, from old ones such as Goten-bina and Kyoho-bina to newly made dolls, which we really enjoyed. The seasonal kaiseki dinner was delicious, and even the tableware was thoroughly themed around hina dolls, making it an amazing experience. The Room had a river view that let us feel the atmosphere of the old townscape, and the Onsen bath was very relaxing. The staff were kind as well—this is a Ryokan I would recommend.

In Hida Takayama, I searched by price and chose this place because it was one of the cheapest and looked clean. For our family of five, we booked a Room with two large beds and two standard beds, and it was the perfect choice. The kids loved it because it felt special. I’ve stayed at many Hotels before, and this place was as clean as a luxury Hotel, plus it even had a drum-style washing machine. Great value for the price—highly recommended.

Although the building is old, the location is great, the Room was clean, and best of all, it was a good value for money.

This Hotel is located in a historic streetscape and is very conveniently situated. We were able to use a nearby restaurant for dinner, and the parking lot was also conveniently located in the adjacent building. In the evening, we enjoyed complimentary sake tasting, beer, and soft drinks in the lobby. We also had the breakfast we had reserved in the lobby. It was a bento made with local Takayama ingredients, but it would have been even better if it had been served warm. There were many international guests, mainly from Europe and North America, and breakfast seemed to accommodate halal and vegetarian options. It was clean, the service was excellent, and overall it was a great Hotel.