In the mountains × Highly rated for dining at Hotel·Ryokan

This is a small Ryokan with a strong sense of history, and as soon as you step through the entrance, you are welcomed by a classic Japanese Ryokan that blends beautifully with nature. The attentive service from the staff and the view of Kakusenkei Gorge from the Room made for a wonderful welcome. The Onsen is also small, but it was calm and very relaxing. Most impressive of all was the dining experience—every detail, from the food to the presentation and tableware, was outstanding. This is an Accommodation I would definitely like to return to.

Staying at Kisshotei with my family this time was a very comfortable and enjoyable experience. The overall atmosphere of the hotel was relaxing, the room was clean and cozy, and the staff were all very kind. The meals and hot spring experience were excellent. My family had a wonderful stay, and it left us with great memories from this trip. The only downside was that the Wi-Fi and mobile signal were somewhat unstable, which made it a little inconvenient to use. If this can be improved in the future, the stay would be even more perfect. Overall, I highly recommend it. If I visit Yamanaka Onsen again, I would love to stay at Kisshotei again!

From the warm welcome to the heartfelt farewell, every moment was comfortable and truly luxurious. We were completely satisfied with everything—the atmosphere, the Room, the bath, and the meals—but above all, we were deeply impressed by the attentive hospitality and thoughtful care of all the staff, and would love to visit again. I am left-handed, and at dinner on the first day I moved my chopstick rest myself. Then at breakfast the next morning, my chopstick rest had been set for a left-handed guest—I was truly moved...! Thank you so much for noticing even such a small detail.

We stayed here as a family during our summer vacation. The pancakes, pudding, and every meal were all very delicious. We felt a warmth in the staff’s hospitality that isn’t swayed by changing times, and it made us feel pleasantly nostalgic. It’s a wonderful Accommodation we’d love to visit again in a different season. Thank you very much.

This Accommodation exceeded my expectations. The Room layout was well designed, and I stayed very comfortably. The view is also wonderful. The sauna is spacious enough for about 4–5 people, allows temperature adjustment, and you can enjoy löyly. The cold plunge is also plenty large, and ice is provided for those who want colder water—so you can fully enjoy the sauna exactly the way you like. The in-room Onsen is spacious enough for two people. The water has a slightly silky feel and leaves your skin nicely moisturized. The amenities were excellent as well. The private lounge offers a great selection of drinks and snacks, which you can bring back to your Room—so it feels essentially all-inclusive. I had a Multiple Night Stay, and the meals did not overlap between the first and second nights, allowing me to truly enjoy local specialties. Everything was delicious. I was very satisfied with both the Facility and the food, but what impressed me most was the staff’s hospitality—from dining staff to front desk to housekeeping. Their warm attentiveness really touched me. I would love to visit again.

We stayed here for our elementary school-aged daughter’s birthday trip. She requested a buffet, so we looked for a place with a menu that both kids and adults could enjoy, and this is where we ended up. The buffet offered a wide variety of dishes featuring local ingredients, and we were very satisfied with both dinner and breakfast. Not only that, but check-in and check-out were smooth, the welcome service was excellent, and the playroom—clean and well stocked with plenty of activities—was always lively with guests. The Onsen was slightly lukewarm, which was perfect for our family since we don’t like very hot baths. The staff kept a comfortable distance; there wasn’t much small talk, but whenever we asked something they responded very politely, which made our stay pleasant. The next day we took a walk through Sosenkyo Gorge right in front of the hotel. It was easy to access, and we were able to enjoy ourselves even after checking out. Thank you very much. If I had to mention one drawback, it would be that the parking lot felt small for how busy it gets; when larger cars line up, getting in and out can be difficult. It would be even more comfortable if it could be expanded or improved.

This time, as a repeat guest, I brought my son along to match his visit home. At the same price, we chose the early-booking perk and upgraded to a sashimi upgrade Plan. That choice was absolutely right—the sweet shrimp and whelk were simply delicious!! The other dishes were also perfectly seasoned, and the portions weren’t too large, so we could finish everything. Each dish was carefully prepared, and we were very satisfied. Breakfast was great too—the hearth-cooked rice timed to our meal was delicious. My husband prefers firmer rice, so it seemed a bit soft for him. I’d love to visit again just for the food.

We had a wonderfully relaxing stay in our Room. The spacious, beautifully appointed Room, the open-air bath while listening to the gentle sound of the river, and the truly delicious cuisine supported by carefully prepared dashi made for an incredibly luxurious and unforgettable time. Although it was described as “quality over quantity,” we were more than satisfied with the generous portions as well—every dish, including crab and fish, was outstanding and deeply impressive. We visited to celebrate my mother’s retirement, and she was thrilled, saying she had never had such delicious food before. With a bath in the Room and in-room dining, our family was able to unwind at our own pace; we felt completely refreshed and ready to do our best again from tomorrow. The staff were efficient, cheerful, and welcoming, making our stay very comfortable. Thank you very much—we would love to visit again!

Sorry for the late review, but we had such a wonderful stay that I wanted to share it. The staff were incredibly kind, and that alone made us feel we chose the right Hotel. In particular, during meals (the buffet), the staff greeted us with warm smiles and made dining truly pleasant. Of course, the food was delicious as well. The shop staff were also very welcoming. Even though it was close to closing time, we never felt rushed, and I enjoyed shopping in a relaxed way while chatting with them. As for the Facility, there was a drink bar just outside the bath area, and it was great to be able to sample small amounts of various alcoholic drinks such as beer and shochu. Our family of five stayed here, and every one of us was satisfied. Thank you very much.

All the staff were extremely courteous, and we had a very comfortable stay. The meals were delicious, and the private open-air bath was especially relaxing and wonderful. The complimentary services were also excellent, so we enjoyed our time in the property as well. They kindly recommended places to visit for our planned Kanazawa sightseeing the next day, which made it even more enjoyable.

Free drinks at the lounge corner, the manga corner, sauna, stone spa, and buffet were all enjoyable. The showerhead in the bath was positioned high and angled, making it difficult to wash my hair without holding it, but I was satisfied with the water pressure and mist. I would like to stay at other hotels in the same group as well.

Families who have actually stayed here have given feedback like the title, so I’m glad I recommended it.

I stayed here as a solo traveler. The staff gave me a warm welcome, and even though it was my first time at this Accommodation, I felt at ease throughout my stay. Their service was pleasantly attentive without being overbearing, which made it especially comfortable to stay alone. The Onsen had a quiet, relaxing atmosphere, and I was able to soak slowly and unwind from everyday fatigue. The water felt wonderful—I found myself wanting to return again and again. The interior was also very comfortable, and I truly enjoyed a leisurely pace of time. This is an Accommodation I can recommend to anyone who wants to relax on their own. I would love to stay here again when I’m in the area.

We stayed with our family of three and one Chihuahua. The facility was very clean, and the room's kitchen was well-equipped with everything we needed, which was impressive. The public bath and open-air Onsen were small but very clean with great water quality. We were able to relax and enjoy the Onsen peacefully. We were extremely satisfied with the facility, and even our daughter said she wants to visit again. If I may suggest, it would be helpful to have more information about dog-friendly shops or facilities around the hotel or in the Yamanaka Onsen area. It was hard to find such information online for this area... But overall, we had a wonderful time! We definitely want to stay again. Thank you so much!

It was great that I was able to find an Accommodation in Yamanaka Onsen, considering the rental car parking, my husband’s Accommodation, and a place for me to take a nap while I was on the KAGASPA Trail with him. Check-in was from 15:00, but you kindly let me in early so I could rest—thank you. Since I didn’t have time to enjoy the Onsen or anything else, I’m sorry that I can’t really share much feedback.