Shibaura × Highly rated Hotel·Ryokan

Thank you so much to all the staff at the club lounge for taking such great care of us. Everyone was attentive, kind, and cheerful, and we had a wonderful time. We enjoyed breakfast, afternoon tea, cocktail time, and even after that we were treated to motsunabe hot pot. We also had some sake—it was delicious. Thank you as well for chatting with us even though we’re a couple in our 70s! It was just a short getaway within Tokyo, but we were completely satisfied. Thank you again. The Room and Facility were lovely, but the pillow felt a little too soft for me.

We stayed here for a marriage proposal. When I contacted the staff in advance about arranging a surprise, they kindly accommodated my request, allowing me to create the ideal proposal. We booked a Plan that included access to the Gold Lounge, and every meal was absolutely delicious. Thoughtful touches were evident throughout our stay, making it the most luxurious and memorable experience of my life.

I stayed here to attend a live concert. The Accommodation was very clean overall and had a bright, pleasant atmosphere. Both the Room and the bathroom were comfortable, and I was able to relax and rest well. The only disappointment was that the breakfast selection and portions felt a little limited. It might have been because I went for breakfast a bit late, though... The staff also explained everything politely, which was very helpful. Thank you very much.

I chose this Accommodation because it was conveniently located for the area I needed to visit. Even though it was a Saturday, the price was lower than nearby places, which was a big plus. What I personally liked most was the amenities: in addition to standard items like toothbrushes and razors, they also offered an uncommon pouch, and it was free to take—great touch. I didn’t use it, but there is also a lounge, and overall I felt they really focus on providing good service. It was a very satisfying Accommodation.

Both check-in and check-out were smooth, and the reception staff’s explanations were easy to understand. The only downside was that many guests arrived at the breakfast venue when it opened at 7:00 a.m., which caused a wait and left us with less time on a busy morning.

The larger bed made my stay very comfortable. I’d like to stay here again.

I’m very pleased that this Business Hotel offers such a great selection of amenities. I will definitely stay here again.

Stayed for one night on a business trip. The location is decent, about a 10-minute walk from Hamamatsucho Station. Check-in was smooth, and the staff were polite and attentive. The Room was not very spacious but kept clean, and the bed was comfortable enough. However, due to the proximity to the train tracks, I could hear some train noise at night. Earplugs might be helpful for those sensitive to noise. Breakfast was served as a Japanese-Western buffet in the restaurant on the first floor. There was a fair variety of options, and everything tasted good. Overall, it's good value for money as a Business Hotel.

The kitchen and bathroom facilities were as well-equipped as those in an apartment, but it was disappointing that the balcony was not properly cleaned.

I stayed at this Hotel because it was the closest option for my plans at 7:00 a.m. the next morning. The room was properly cleaned, and the bathroom and toilet were easy to use. However, the bed did not suit me; it was quite soft, and I didn’t sleep well. Overall, I think it offers good value for money.

I have been using it frequently, but since around last year, possibly due to SDGs initiatives, the amenities have become less luxurious. It might appeal to environmentally conscious individuals, but for regular guests, it just feels like a downgrade in the Hotel's quality.