Muroran × Highly rated Hotel·Ryokan

I was unfamiliar with the area and needed a place to stay at short notice, but I made a Reservation because I felt I could trust a Kyoritsu Group Hotel. It turned out to be absolutely the right choice! The staff member who answered my inquiry call was very courteous, and the front desk staff were kind and helpful—everyone working at the Hotel was attentive, which made me feel truly welcome. I enjoyed the late-night soba, relaxed in the large public bath to soothe my fatigue, and loved the local breakfast. The jelly and water in the refrigerator were also a nice touch. The bed was just the right firmness, and I slept soundly. Thanks to you, it was a very comfortable stay. I would love to stay again. Thank you very much.

Close to the station and convenient. Recently, trains in Hokkaido often stop. One of the closest to the station, with clean Rooms. Highly recommended.

I stayed in a Single Room. The Room is compact, but the bed was spacious and clean, making it very comfortable. The amenity bar in the lobby was exceptionally well stocked, and I really appreciated being able to choose bath salts and skincare items to take up to my Room. The complimentary breakfast buffet was far higher quality than I expected, with a wide variety of delicious options such as hearty curry and grilled fish. The staff were also kind and courteous, and I think this is a wonderful Hotel with outstanding value for money. I would definitely like to stay again.

There are nearby restaurants and a large Don Quijote, making it very convenient. A map photo of the parking lot was also posted in front of the Hotel.

The meals were delicious and satisfying. Waking up and heading straight to the golf course provided an extraordinary experience—absolutely fantastic. The special edition cart was also great. I wish I could have used the special edition cart more during my stay.

I arrived early by bike, took a bath, and relaxed! There was a group on the same day, so it was a bit lively, but once in the room, it was quiet and there was no problem! I have the impression that Route Inn always includes breakfast, but is the "Grande" a different rank? I enjoyed a delicious breakfast and set off! I will visit again during my trip around Japan.

We stayed in a Japanese-style room as we had small children. While the building and structure are not new, the interior has been beautifully renovated, and the facilities, including the water areas, were clean and comfortable. The Onsen is not very large but provided a relaxing experience for both parents and children. The staff at breakfast were kind to our kids, making it a memorable trip for our family.

The TV remote control had a minor malfunction, but they promptly provided a replacement. I also left my smartphone's power cord behind when I checked out, but when I called later to inquire, they had kept it for me and sent it by cash on delivery. I was really grateful. I appreciate the high level of responsiveness from the staff!