Nationwide × Stays Popular For SunsetsHighly rated facilities at Hotel·Ryokan - 21Page Number

It’s not a new Hotel, but it was kept clean and there were no issues. The meals were delicious. However, I’d like to see more menu options, even if the price is slightly higher.

This was our fourth stay. The facilities, amenities, and service were all outstanding. The staff are friendly while providing truly first-class service. The Shuttle Service to the beach was prompt and courteous, and they were genuinely kind in the way they spoke to our children. At breakfast at Gusuku, they cleared our dishes many times and kept everything comfortable throughout. Also, although it wasn’t on the buffet menu, when my child asked for ice cream, instead of the typical “Sorry” response you often hear in Japan’s service industry, they handled it flexibly and kindly provided it. When we were taking family selfies on the property, a staff member even came running over from a distance to help us without being asked. There were so many touching moments—everything about their hospitality made us certain we want to stay again. It’s surprising that this is rated one star; it feels like two stars or more.

This was our second stay at Seven Colors, following last year. After our stay last year, we didn’t hesitate to choose it again this year because everything was outstanding—the views, the baths, the food, and above all the wonderful hospitality from the staff. This time was just as fantastic. Due to a typhoon approaching and JAL’s special arrangements, we had to cancel one night, but you kindly processed a refund. I truly appreciate your excellent handling of the situation. Thank you very much. The views are amazing, and I especially love breakfast—absolutely my favorite. Thank you as well for accommodating takeout so we could head to the beach; both the portion size and taste were excellent. We’ll be back for two nights in October. We’re also planning another visit in November. Highly recommended.

I made a Reservation because the Accommodation offered an Italian dinner, a sand bath, and spacious Rooms with great views. The Room was large, had a wonderful view, and felt very clean. I also appreciated that the drinks in the refrigerator were free, including beer. There was a sand bath within the Facility, as well as a large public bath, plus one more Onsen area with indoor baths only. Inside the building there was so much to see—such as a shochu dojo, artworks, and exhibits about notable historical figures from Kagoshima—that we didn’t have enough time to take it all in. The garden was also vast and perfect for a walk. The Italian dinner was at a restaurant inside Denshokan; both the atmosphere and the food were excellent. Above all, every staff member was wonderful—this was truly an outstanding Accommodation. I would definitely like to stay again when I visit Ibusuki. Thank you very much for your hospitality. As an aside, I learned that this is also the venue for the Ryuo title match in shogi, which made me even more excited—I was moved to see where Sota Fujii sat and played.

I first stayed about 10 years ago. The hospitality was wonderful, and since then I’ve been staying at Sennentei once every few years. This was my fourth visit. This time, I informed them in advance that a family member has difficulty walking. Upon arrival, they kindly prepared a parking space close to the entrance when welcoming us in the parking lot—thank you very much. They also showed great consideration with our Room, and our whole family had an enjoyable stay. Perhaps because of the season, there was also a free firefly viewing tour, and we were moved to see fireflies for the first time. It became a great memory. Next time, I’d like to stay in a higher-ranked Room! Thank you again, and we look forward to coming back!

We were planning an Onsen trip to celebrate my mother, and it was the first trip for three generations of our family. Since my mother cannot use the large public bath, we looked for a Room with a private open-air bath. Thanks to that, she was able to enjoy the Onsen. The bath in our Room was also fed by Onsen water, and she was very happy. We chose the standard kaiseki meal, but the portions were more than enough—so much that my sons had to give up at both dinner and breakfast. When I requested a cake for my mother’s 88th birthday celebration, they even prepared a red celebratory vest (chanchanko) for her as well, and we truly appreciated their thoughtfulness. The building was clean. The large public bath was small but spotless, and we were very satisfied. In the lobby there was a local sake tasting service, and in the morning there was also coffee service—everything felt very well provided. Our whole family was extremely satisfied. All of the staff were kind, and we had a comfortable stay. It became a wonderful celebratory trip. Thank you very much.

Directly connected to Tomarin, it’s incredibly convenient for island-hopping. With few Hotels in Naha offering a large public bath and sauna, I was able to unwind in the spacious bath and thoughtfully designed sauna. The restaurant’s Early American atmosphere is great, the food is delicious, and the staff are attentive—nothing to complain about. Live jazz is performed at 7:00 pm and 8:00 pm, creating a wonderful vibe. From the rooftop you can look down over Tomari Port, and on clear days the sunrise and sunset are beautiful. Since it has just reopened after a renovation, the ship-inspired Rooms were spotless as well. Kokusai-dori is also within walking distance. It might be perfect for a night after returning from the islands or on your final day when you’re tired from sightseeing. I’ll definitely stay again!

The staff were wonderful, with thoughtful attention to detail, prompt service, and courteous hospitality. Thanks to the smooth check-in, I was able to stay comfortable throughout my visit. The location and Facility were also excellent. I would love to stay again.

It was so beautiful and overwhelming—an exquisite moment that looked like it had been captured by a professional photographer. In that instant, I understood why this Hotel was built in this location and facing this direction. The staff were kind and attentive as well—thank you

This was my first stay. The Accommodation is adjacent to the station, making it convenient for sightseeing, and since my friend who traveled with me smokes, they were grateful to find a smoking Room, which is rare these days. The service was excellent, and from our Room on the 24th floor we enjoyed beautiful night views; we could also watch the sunrise and take in a quiet, dreamlike scene. The well-cleaned Room was fully stocked with amenities. Coffee, tea, and sugar were provided, and while drinks in the refrigerator are available for a fee, there is a wide selection. There is also a convenience store nearby, so we were able to relax comfortably in the Room without any hesitation. The breakfast was carefully prepared with thoughtful touches; including local dishes, it ranks among the best of any Hotel I have stayed at. Elevator security also felt reassuring, as the key card only worked for the guest’s floor. I would definitely like to stay again.

The staff were kind and made our stay very comfortable. In particular, one of the international staff members in the dining area was incredibly warm and helpful. We traveled with children, and they seated guests with kids in a separate Room, so we could enjoy our meal without worrying about disturbing others. We made a Reservation for our toddler without meals, but they kindly prepared rice and furikake for us, which we really appreciated. Both dinner and breakfast were luxurious, delicious, and more than enough—we were completely satisfied. The view from the Room was wonderful, and soaking in the bath while listening to the sound of the sea was truly relaxing. The beach is right outside, which made our child very happy. We would love to stay again.

Dinner features a full-course pufferfish meal. Breakfast includes freshly cooked rice in an earthen pot, thickly sliced grilled salmon, shaved bonito flakes (a rare treat these days), fluffy rolled omelet, large soft pickled plums, lightly pickled cucumber and daikon radish, and more—showcasing attention to both ingredients and hospitality.

We requested a birthday cake for our three-year-old grandchild at dinner. Since it was a buffet, it was difficult to coordinate the timing for all seven of us to be seated, and the staff were incredibly helpful. Two female foreign staff members kindly sang “Happy Birthday” and took lots of photos for us. Our whole family was truly moved. Thank you very much. We also really enjoyed the pool. Best of all, we could use the Onsen towels at the pool as well, and being able to spin-dry our swimsuits in a simple dehydrator was a huge help. The view from our Room was amazing too. Our three-year-old grandchild even cried after we got home, saying they didn’t want to go back home, so I think they had an amazing time. We would love to visit again in summer. Thank you very much.

The staff were extremely kind, friendly, and always greeted us with warm smiles that truly healed our hearts. We are also grateful to the staff at the shop on the second floor for their helpful advice. It was a wonderful trip that our entire family enjoyed immensely—everyone ag

This was our first stay as a couple, and we were truly comforted by the warm welcome from all the staff and the wonderful view overlooking Suruga Bay. Unfortunately, due to the weather we were unable to see the sunset we had hoped for. Instead, we were able to take our time enjo

Whenever I have a get-together nearby, I always stay here. The pet-friendly size, the bath size, the feel of the Room, and the cleanliness— even down to the amenities—are perfect for me. Of course, the front desk staff are also very friendly. Thank you as always.

We stayed for two nights starting July 18, and once again had a very satisfying stay. We have stayed at various hotels in Tokyo, but when my spouse and I stay in the city, this Hotel is always one of our first choices. The main reason we choose this Hotel is the staff. Because it’s a Hotel where you have many opportunities to interact with the staff, each individual response can shape a guest’s impression. In that respect, we always feel comfortable here. The service feels very natural, and being able to enjoy our stay with peace of mind is the biggest reason we choose this Hotel. This time, the assistant manager who helped us at the restaurant left a particularly strong impression. The food was of course excellent, but even more than that, their conversation and attentiveness were natural and warm. The kind words they shared with us as a couple also stayed with us. It reminded me again that having staff like this is what makes this Hotel so appealing. We are also satisfied with the Facilities. Although some years have passed since opening, it doesn’t feel dated, and both the building and guest rooms are kept very clean. The bed was comfortable and the in-room air conditioning was pleasant, so we were able to rest well. What I especially like about the Facilities is the bathroom with a separate washing area. Having this feature also encourages us to book. The only disappointment is that items such as shampoo are wall-mounted dispensers, and the nozzles are short and difficult to use. I felt this before as well; precisely because this is a Hotel of this class, I would be happy to see improvements. Whenever we stay in Tokyo going forward, we will continue to choose it as our first option.

We visit Okinawa every year with our friends’ family, and now we can’t imagine staying anywhere other than Sunset Village. What stands out most is the breathtaking view from the hilltop. While you can fully enjoy Chatan’s beautiful scenery, the location is also very convenient—an excellent base for getting to areas on the east coast such as Okinawa City. It’s spacious enough that even two families can stay together comfortably, and we’ve discovered a new pleasure: gathering everyone around the dining table in the Room, not just eating out. The kids love this Room too and are already asking to come back next time. We’d like to adjust our schedule early so we can stay here again next year.

The guided walk by the Hotel staff was wonderful, and the astronomy slide show—with a touch of humor—along with the nighttime stargazing session was also very enjoyable. The meals were delicious as well, and we were very satisfied. Next time, I’d like to make a Reservation to enj

This was my second stay, and I truly appreciated your hospitality. This time I stayed in an ocean-view Room. Compared with the golf course view in the club building I used last time, it was more reasonably priced, and personally I preferred the ocean view. I had a wonderfully relaxing time while enjoying the beautiful scenery. The Greek salad I had for lunch before check-in was outstanding. I also appreciated that you applied the guest discount even though it was before check-in—such a thoughtful gesture. The beer provided in the Room refrigerator was also very reasonably priced. Considering today’s labor shortages and how challenging inventory management and payment processing must be, I hope you will continue offering this service. The fruit at breakfast was all fresh and juicy, and I enjoyed it very much. Compared to my previous stay, it felt like there were more international staff members, but everyone spoke Japanese very well and provided courteous, heartfelt service. Thanks to all of you, I had another very pleasant stay. I plan to stay again next month as well, and I’m already looking forward to my next visit. Thank you very much.